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Western Refrigeration

Compare

based on 368 Reviews

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Reviews
368
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2k
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Western Refrigeration Customer Success, Service & Operations Department Reviews

Updated 10 Jan, 2025

Overall Rating

4.2/5

based on 17 reviews

Rating distribution

5

12 (70.6%)

4

3 (17.6%)

3

1 (5.9%)

2

0 (0%)

1

1 (5.9%)

Category Ratings

4.5

Job security

4.1

Salary

4.1

Skill development

3.9

Work-life balance

3.8

Promotions

3.7

Company culture

3.7

Work satisfaction

What employees say about Western Refrigeration?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

79% employees reported

Strict (9.30am - 6pm)

26% employees reported

Within country

46% employees reported

View more detailed insights

Western Refrigeration is rated 4.2 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Western Refrigeration is rated 4.2 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

4.2

• 17 Reviews

Production, Manufacturing & Engineering

3.8

• 68 Reviews

Procurement & Supply Chain

3.9

• 54 Reviews

Quality Assurance

3.8

• 36 Reviews

Research & Development

3.6

• 26 Reviews

Sales & Business Development

3.3

• 18 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Service Manager in Lucknow

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Jan 2025

Likes

Seriously, I really like my reporting boss and the owner of the company, they are really nice people... rest of the management are all sycophants

Dislikes

Flatter and get a salary hike 😂. If you try to find a fault in the system and bring it to light, this company will not waste any time in making you a thief.

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Service Coordinator in Lucknow

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 28 Dec 2024

Likes

Every thing is good 👍

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Increament & promotion

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Operations Executive in Vapi

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Dec 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good job vecancy

Top Western Refrigeration Interview Questions

asked in Deputy Manager interview

Q1. What is brazing process and CTP/CTQ

View answer (1)

asked in Quality Engineer interview

Q2. What is relay and theirs working steps What is sensor

View answer (1)

Get interview-ready with top interview questions

View all 22 questions

asked in Field Service Engineer interview

Q3. How to be respond with Costomer

View answer (1)

asked in Senior Manager interview

Q4. What are the factor for selcting new machine

View answer (1)

asked in Senior Product Engineer interview

Q5. How to manage cycle time , manpower handling

View answer (1)

Senior Service Manager in Jaipur

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Dec 2024

Likes

Good life working fine

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No proper policy, manual work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Senior Service Engineer in Jaipur

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 18 Nov 2023

Likes

Company support

Salary - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Heavy work load ,less man power

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Coordinator in Lucknow

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2023

Likes

Very Good Experience In Working Here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Problem Facing in Working At Western

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Store Executive in Bangalore / Bengaluru

Full Time

·

Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Oct 2023

Likes

Good quality and best service.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work-life balance - Good

Dislikes

Billing option.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Western Refrigeration.

Senior Technician in Umbergaon

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Jan 2024

Likes

All good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Pressure on employee

Discover interview dos and don'ts from real experiences

Warehouse Executive in Cantsay

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Nov 2024

Likes

Large company with immense potential to dominate the market. The company can easily go public in the next 10 years.

Dislikes

The company may go bankrupt in the next few years due to poor Administration. Administration is more concerned about making more and more money putting all the works to its subordinates. Some are even stealing money from their respective services which itself is creating disbalance and dissatisfaction among the work culture. At last the company has no production monitoring system, who is working and how much is working? Each will get increment as per the administration. Now one who is working really hard he is also getting as increment as the one is nearly not working. Very bad experience. Promoting? It is given to those are buttering their superiors....Read More

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sales Manager in Mumbai

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Feb 2023

Likes

Western management care their employees

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Service Coordinator in Bangalore / Bengaluru

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2023

Likes

Working timings

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

They are appointing below L2 level employes as on off role.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sr.Vice President (Plant) in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Aug 2024

Likes

One of the best company in India to work in Referigration industry.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some of the employees at top influence director.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Operations Executive in Mumbai

Full Time

·

Warehouse & Logistics Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Mar 2022

Likes

Work culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Very Good

Work days: Monday to Friday (Strict Timings)

SERVICE in Coimbatore

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Nov 2023

Likes

EXCELLANT COMPANY TO WORK

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NIL

Work Details

Work days: Monday to Saturday (Strict Timings)

Branch Service Manager in Bhubaneswar

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Aug 2024

Likes

Okay

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Assistant General Manager-Customer service in Chennai

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Aug 2018

Likes

work- life balance .

Skill development - Excellent
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

salary/appraisal

Work Details

I am doing well. additional job responsibility is getting added every year

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Service Coordinator in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 25 Feb 2024

Overall Rating

Top trending discussions

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Jobs at Western Refrigeration

Diploma Trainee Engineer (Off Role) Production Sheetmetal Fabrication

Thane, Mumbai

0-1 Yrs

Not Disclosed

IMPORT PURCHASE Professional

Mumbai, Bandhup

5-10 Yrs

Not Disclosed

Area Sales Manager

Ahmedabad, Rajkot

4-9 Yrs

Not Disclosed

Product Development AM/Sr. Engineer

Vapi, Dadra & nagar haveli

5-10 Yrs

₹ 5-10 LPA

EHS Sr. Executive/ AM

Vapi, Dadra & nagar haveli +1

5-10 Yrs

₹ 6-8 LPA

Tendering Officer

Mumbai, Mumbai

3-8 Yrs

Not Disclosed

Logistics Officer

Mumbai

2-7 Yrs

₹ 2-4 LPA

Executive / Senior Executive - IT

Umergaon, Valsad +1

4-9 Yrs

Not Disclosed

Network Engineer

Vapi, Mumbai +1

4-9 Yrs

₹ 1-6 LPA

More about working at Western Refrigeration

HQ - Mumbai, Maharashtra, India
Industrial Machinery
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Western Refrigeration reviews submitted by Western Refrigeration employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Western Refrigeration is the right company for you. ... 79% of employees reported the working days at Western Refrigeration as Monday to Saturday. 79% employees reported the work timings at Western Refrigeration as Strict timing. Read more

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Western Refrigeration Reviews >
Western Refrigeration Customer Success, Service & Operations Department Reviews Reviews

Western Refrigeration Salaries in Customer Success, Service & Operations Department in India

Service Manager 5 salaries	₹6.3 L/yr - ₹7.5 L/yr
Area Service Manager 3 salaries	₹5 L/yr - ₹7 L/yr
Service Supervisor 3 salaries	₹4 L/yr - ₹5.3 L/yr
Area Manager 3 salaries	₹6 L/yr - ₹6 L/yr
Supervisor 2 salaries	₹1.7 L/yr - ₹1.7 L/yr

Explore more salaries

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