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4.4

based on 134 Reviews

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VivaConnect Customer Success, Service & Operations Department Reviews

based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 9 Jun, 2023

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Salary

3.4

Work-life balance

3.4

Work satisfaction

3.3

Job security

3.0

Promotions

2.9

Company culture

Top Mentions in VivaConnect Customer Success, Service & Operations Department Reviews

2 reviews found

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People also ask about VivaConnect's Customer Success, Service & Operations Department

How is VivaConnect to work for?
VivaConnect is rated 3.6 out of 5, based on 28 reviews by employees on AmbitionBox. VivaConnect is known for Skill development which is rated at the top and given a rating of 3.5. However, Company culture is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at VivaConnect read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at VivaConnect?
According to AmbitionBox ratings, VivaConnect employees rate its salary and benefits as 3.4 out of 5. You can know more about VivaConnect Salaries at AmbitionBox
How is the work culture at VivaConnect?
Work culture is rated 2.9 at VivaConnect by 28 employees. While job security is rated 3.3 and work-life balance is rated 3.4 at VivaConnect. Read detailed reviews by employees of VivaConnect on AmbitionBox.

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Gender Based Ratings at VivaConnect Customer Success, Service & Operations Department

based on 27 reviews
3.6
Rated by 9 Women

Rated 3.3 for Salary and 3.0 for Skill development

women
3.5
Rated by 18 Men

Rated 3.7 for Work-life balance and 3.7 for Skill development

men

Working Days at VivaConnect Customer Success, Service & Operations Department

based on 28 reviews
Rotational Shift
70%
Monday to Friday
15%
Monday to Saturday
10%
Other
5%

Work Timings at VivaConnect Customer Success, Service & Operations Department

based on 28 reviews
Flexible timing
Strict (11am - 8pm)
Strict (10am - 7pm)
41%
20%
20%
19% employees reported other strict timings

Shift Timings at VivaConnect Customer Success, Service & Operations Department

based on 28 reviews
Day shift
100%

Business Travel at VivaConnect Customer Success, Service & Operations Department

based on 28 reviews
No travel
82%
Within city
18%
Team Lead
11 salaries
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₹3.2 L/yr - ₹6.5 L/yr

Customer Service Associate
6 salaries
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₹2.1 L/yr - ₹3.6 L/yr

Customer Care Executive
5 salaries
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₹1.8 L/yr - ₹2.9 L/yr

Customer Service Executive
5 salaries
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₹2.2 L/yr - ₹2.9 L/yr

Campaign Manager
4 salaries
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₹4.2 L/yr - ₹9 L/yr

Explore more salaries
meal
Cafeteria
2 total responses
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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