Vistara is rated
3.7 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vistara is rated
3.7 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Vistara Customer Service Executive Reviews
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20 reviews found
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Popular
Customer Service Executive in
Guwahati
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Feb 2023
Likes
just the salary they provide
Dislikes
everything. they do not have a job security. they do not provide full training. staff starts to work without traning ..learning from the collegues.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Jaipur
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Oct 2023
Likes
being part of vistara its give a feeling of blessed
Dislikes
never ever working in vistara team of jaipur airport , here manager will play the politics with you , some supervisor not deserve in vistara company they are playing dirty politics with staff
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Full Time
·
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Nov 2022
Likes
Good company, salary is less
Dislikes
Nothing salary is less no salary scale
Customer Service Executive in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2023
Likes
Brand value and work culture
Dislikes
Promotions and salary hike
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jan 2023
Likes
Work culture was good. I like it.
Dislikes
Nothing as such, all good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Mar 2023
Likes
Class and work ethics
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Vistara.
Customer Service Executive in
Ranchi
Commercial Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Sep 2021
Likes
This job made me disciplined and used to work in any shift.
Dislikes
There is a lot of politics and the management doesn't address our issue rather forced us to work in hostile environment. Salary disbursement is very slow which demotivates any employee who needs money to sustain.
Pathetic manager.. life becomes hell to work with rude arrogant manager of vistara.
Dislikes
Supervisor are puppet of managers
Work Details
Hell
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Dibrughar
Tourism Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 05 Jan 2022
Likes
Working in Vistara was an opportunity
Dislikes
Work pressure and no proper management
Work Details
3 star
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Raipur
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2021
Likes
In vistara I found friendly environment and this company always be my favourite.there is one culture which called "vistara ethics"for every employee of vistara can found his solution in it.
In future If I have oppertunity to work with vistara I will.
Dislikes
I personally don't have any points to say something about my dislike. Because I like aviation industry.
Work Details
The job is quite interesting! First I have training days so that I can learn about company policies & procedures and rules. Lets come to the work life it's not that hard. I do my work in a happy mood so it's never seems hard.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Apr 2021
Likes
Good work environment and culture. Teammates and Management are supportive.Company policies are good, appraisals are fair and they give fair salary hike every year.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.
Work Details
The job was quite interesting! I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
C.s.e Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Nov 2018
Likes
Nothing
Dislikes
Internal policies of Vistara, management, job security
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive
Tourism Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Jun 2019
Likes
Learning experience.
Dislikes
Sexist. Women don't get paid as men even though we do the same work. We don't have overtime or odd shift allowance even if are forced to do overtime or odd shifts. But men have those benefits.
Work Details
Ticketing
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Lucknow
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 28 Mar 2021
Likes
Only the fact that we were secured being associated with TATAs. No much opportunities to explore.
Dislikes
Poor pay slabs, insecure and incompetent superiors. Afraid to promote calibrated staff being insecure if this could be threat to their profiles. Unhealthy politics. Local management was not been checked by the main management . Famed organisation with big names but not at all employee oriented.
Work Details
Needed a lot of streamlining.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Patna
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2021
Likes
Working culture
Dislikes
Third party
Work Details
Fantastic experience
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Ahmedabad
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Vistara is a premium career airlines. Best part is about work environment is superb in all the parameters.
Dislikes
Job is secure but career growth is not up to the mark.
Work Details
As a customer service executive for check-in and boarding the passengers.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
People also ask about Vistara's Customer Service Executives
How is Vistara to work for?
Vistara is rated 3.7 out of 5, based on 20 reviews by employees on AmbitionBox.
Vistara is known for Skill development which is rated at the top and given a rating of 3.9. However, Company culture is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Vistara read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vistara?
According to AmbitionBox ratings, Vistara employees rate its salary and benefits as 3.2 out of 5. You can know more about Vistara Salaries at AmbitionBox
How is the work culture at Vistara?
Work culture is rated 3.1 at Vistara by 20 employees. While job security is rated 3.7 and work-life balance is rated 3.5 at Vistara. Read detailed reviews by employees of Vistara on AmbitionBox.