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Vimeo

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3.4

based on 17 Reviews

Filter reviews by

Vimeo Support Specialist Reviews

based on 4 reviews

Updated 24 May, 2024

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

3.7

Company culture

3.4

Work-Life balance

3.2

Job Security

2.9

Work Satisfaction

2.8

Salary & Benefits

2.4

Skill development

2.3

Promotions/Appraisal

4 reviews found

Sort by: Popular

Support Specialist in Bangalore Rural (working remotely)

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 03 Jan 2024

Likes

Flexible work mode options. Good only when the reporting manager is good.

Dislikes

Hires managers without prior experience in handling teams laced with micromanagement. Shift- The rotation period is every month which takes a toll on the body clock. When leaving the company you will have to send them back the items you receive at your own expense. There is no stipend to buy things which you could use to set up yourhome office. The India HR is a JOKE. Practically they will behave like someone to whom you lent out money and they vanish not responding to your emails and calls is their agenda. Worst onboarding experience no proper guidance while onboarding. Lack of proper training materials while expecting to work on every vertical. The lack of direction as a product makes the support activity repetitive and hectic. A lot of time they make changes to UI without proper information and lack of training making it a support mayhem which as specialist you don't have any answer to....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Support Specialist in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 11 Jul 2023