Verifacts Services Reviews

Likes

Good

Dislikes

I accepting to more salary

Work Details

Work policy: Both

Work days: Monday to Friday (Flexible Timings)

Likes

Little bit learning is something to look forward to. That’s all. Nothing else.

Dislikes

Everything else! No proper process os followed, no manual is maintained for any of the 600+ clients, Client Account Managers quitting very frequently due to the poor support from management and their refusal to solve glaring issues raised over and over again by clients and Client Account Managers but no support received from the management. Instead, they blame the client account managers in front of the clients, and the clients think employees are at fault for everything. Having to fight with the operations team, with management and none of the suggestions are accepted saying it is going the same way since 13 years so why are changes being suggested, ignoring the fact that clients keep shouting and getting angry that cases are not closed on time within TAT and cases are piling up due to overburdened operations team! Absolutely no team is provided to client account managers and if they are on leave, nobody is there to manage deliverables, no thought is given for such issues and employees are expected to just deliver all the work inspite of the challenges and get pending amount from the clients and get maximum cases completed within TAT. This is exactly why no client account managers stay back for too long here. Salary is compromised and employees are not paid adequately, in proportion to the sheer amount of hardwork that they are expected and actually put in. And hardly any appreciation is given, which is certainly not in terms of a salary raise. They don’t allow work from home and hybrid work, as the management thinks that employees do timepass while working from home! Also, the employees eat food in the boardroom(yes, this is true) and the operations team eats in a rooms which is no less than a godown! Only 2 restrooms for 50+ people and passwords are frequently shared in gross violation of the so called ISMS training regularly imparted to employees! This is certainly not a company to join under any circumstances. There are too many technical problems in the tool which is used for the Background Verification, clients want the data in one format, but the download from the tool is in an altogether different format and employees are expected to give the data to clients in client approved format and if the data is for 1000+ or 500+ candidates’ background Verification, then God save the client account managers, because that work takes up hell lot of time and since no team is provided to client account managers, new joinees’ help used to be taken! Insufficiency clearing is another big problem! Client account managers are expected to do everything including all this and this is a thankless job and thankless organization to say the least. Absolutely no regard to the hardworking employees is the glaring reality in this organization. This has been one of the worst organizations I have worked in till date and I hope it will be the last....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Extremely unfortunate

Dislikes

New leadership Team

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Joined here as a fresher learnt how an organization works, Verification Process is Genuine, friendly environment and great team mates friendly and approachable

Dislikes

Will be helpful when management recognize individual employee's work and appreciate, Growth is slow, Appraisal must be on time considering individual performance and contribution.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Its very good company which gives all opportunity to employee for the learning and growth . Management is very supportive and encouraging . One can maintain Work life balance very well here .

Dislikes

NA

Work Details

I am working here as a Deputy Branch Head handling all branch responsibility and Revenue /Sales.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Good people

Dislikes

No proper infrastructure

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a permanent job. they provide work from home facilities.

Dislikes

Pressurized to do work till late night...if any problem facing during work will never help except in reports making.

Work Details

In my point view was 70% bad & 30% good. Managers/Management were bad...they were never helped in any type query related working. If raise this by self them only they said that this candidate behaviour was bad. Some employees were familiar and helpful.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Team members are very helpful.

Dislikes

Pay Scale.

Work Details

NA

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.