Veena world Customer Success, Service & Operations Department Mumbai Reviews

Likes

Office Interiors and Location

Dislikes

I joined this company with high hopes but my experience has been far from satisfactory. From the moment you join, be prepared for an overwhelming workload. There's a severe lack of support, and essential information to carry out tasks is often not communicated properly. It feels like you are left to figure out things on your own from day one. The working hours are excessively long, with a minimum of 10 hours everyday and no Saturday off. The official phone never stops ringing, making it difficult to maintain work life balance. This was made very clear in the interview, so unless you are willing to dedicate your life to company, think twice before joining. The work here is very basic and not suited for experienced professionals. It might be acceptable for interns and freshers looking to gain some initial experience but for those with prior experience, it's a big no. Initially the treatment from Managers and superiors are commendable. However after few days their true colors show, often manifesting arrogance. You are expected to smile and laugh at their lame jokes constantly, failure to do is interpreted as having attitude problem. Once you catch their negative attention life becomes increasingly difficult, to the point where you dread going to the office. Manager wont hesitate to yell on you on the floor so don't be surprised. I later got to know that many employees have absconded, and this situation that company seems accustomed to. Discussing issues with him HR is futile as they tend to doubt your capabilities and provide no solutions. Instead they bluntly tell you that it's your decision if you want to leave. There is a lack of professionalism for sure. Overall this company has proven to be a highly challenging and stressful environment especially for those looking for a supportive and balanced work place....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Well easy excess to get leaves when needed

Dislikes

Try giving opportunity to people who actually deserves

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I’ve been working as a Tour Manager-India with this company for the past 3+ years as of now. Obeying the universal fact that there is a lot of struggle at the beginning of every job, so it was here but later onn as you learn your work and know to do it smartly ,i started enjoying my job to the fullest and am enjoying it till date. The colleagues in here are very practical and dedicated to ones work as we deal in communicating with a lot of new people everyday. This job has taught me how to be calm and be patient in no matter what situation comes ahead. The team tour managers is kept on contract basis and no pay rolls which is a backdraw personally but can be adjusted . We are paid handsomely for the chores that we do ,with yearly appraisals of some or the other kind. If one wishes to be a family person who wants to meet family members everyday after work, then tour managers isnt the right position for you. The balance between family and job has to adjusted in here. No doubt, this field that i have chosen has helped me a lot as we have been facing situations practially and going around different states every month which has immensely helped me get matured at an early age....Read More

Dislikes

Well, there are a certain things like i dont get much of personal time for my family or friends. When i say that, i dont mean that they dont allow me to be with my family. But job schedules are such that i have to be away from them on occasions. Secondly, we work on contract basis so there’s always a kind of worry inside us that we can be kicked off anytime.

Work Details

My work is certainly exciting for those who love to travel and get to learn new things everyday.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Marathi based and partial towards maharashtrian

Work Details

Boring

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.