Unacademy Customer Success Associate Reviews

Likes

Skill development and managers are really supportive especially for freshers

Dislikes

No job security, No work life balance 10-12 of hectic working hours and toxic work environment with office politics.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salaries are on time but now they are diducting salaries in the name of "basic KRA not fulfilled"

Dislikes

Work culture is like hell toxic Too much politics Forced to work on weekends Irregularities in week off Mostly the management force employees to work lately Daily targets Unrealistic targets Managers are not at all supportive And they force employees to work on public holidays like independence day Every 15 days they fire people andmany more things are there to not like about this organisation WORST PLACE TO WORK....Read More

Likes

Nothing

Dislikes

No job security. Throw people anytime they feel like. Working there for 6 years and one fine day they come and tell this is your last working day. No work life balance. Toxic, extremely toxic environment.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing good about this company apart from average salary.

Dislikes

No job security, shift timing is min 11 to 12 hours. HR are not professional they are like to hear from only sales managers not from executive levels.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Dislikes

11hrs daily working

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Salary is good.

Dislikes

Company culture is so toxic, lots of pressure for sales,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Environment

Dislikes

Timing work life balanced

Likes

First 2 years were good at Unacademy. Follows ethical sales practices.

Dislikes

Micromanagement. Disagreements taken as Non-Adherence. Because of leadership change it is BYJU's in making as far as work culture is concern. Company least bothered about employees health. No growth opportunities. No learning.

Work Details

Work policy: 6 days working with any day can be week off

Work days: Rotational Shift

Work related travel: This is a desk job.

Likes

The team I was under in was very nice and supporyimg Plus their hirarachy is very clear . Their work culture is seems like MNC’s and safe and sound culture for female .

Dislikes

Although the loyality and dedication they did not cleared my FNF

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Working at Unacademy was a great learning experience. The work environment was dynamic, and I got exposure to various sales and business development strategies. The team was supportive, and the leadership encouraged performance-driven growth. However, work-life balance could be challenging at times. Overall, it was a valuable experience that helped me grow in my career.

Dislikes

Unacademy posed challenges like high performance expectations, frequent changes, strict monitoring, and work-life balance concerns, affecting stability and growth.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about this company.

Dislikes

The work culture is quite toxic, and there is a lack of professionalism in the way how employees are treated. Job security is almost non-existent, with a 'use-and-throw' mentality prevalent in the environment.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Till August’23 the culture and the environment was very good but post that all the valuable employee left from top management and new set of ppl had come for a position who all are not having maturity or exposure. So lack of experience new set of ppl are used their personal agenda and ego and destroyed the entire environment.

Dislikes

Same as above .

Likes

Colleagues and the city.

Dislikes

No job security, around 1000 people laid off within 2 months(not at all based on performance). No direction of the company, working on hit and trial. Most weekends you’ll be expected to work.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Product is good , and gives value for money.

Dislikes

People like Rishi Mehra,Fraz Anwar do office politics. No job security,will hit you at the back. These people have bought people from Byjus who have zero knowledge of data. Fraud selling means are adapted to get target achieved. Ask teams to work 11-12 days straight without leaves . Pathetic company with pathetic people leading it .

Work Details

Work timings: Strict Timings

Likes

Nothing to like,bogus company & bogus working culture.

Dislikes

Worst working place I ever worked, no jobsecurity, no ethics, no moral values,no respect for faculty, their main employee's are marketing team,educators are just service providers.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.