Total Marketing Support - DS Smith Reviews

Dislikes

It was a nightmare. The micromanagement was unbearable. My manager, who had no understanding of our work, constantly questioned every decision. When I made a small mistake, instead of focusing on how quickly I corrected it, I was bombarded with unnecessary questions. I always took responsibility and fixed it immediately, but it was never enough. The disrespect was constant. My manager belittled employees in front of the team, making personal comments about our work styles. Yet, they demanded courtesy from us, despite their own unprofessional behavior. On top of that, they made threats if we didn't meet their unrealistic expectations. It was clear that their position wasn’t earned through merit but favoritism, which only made the micromanagement worse. If you value your time and career, avoid this company. Micromanagement, incompetence, and personal disrespect are the norm here....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Seriously you gave money to AmbitionBox to remove my review because i had written reality about "" Sushma Amin "" and Total Marketing- DS Smith.

Dislikes

Toxic Leadership & No Growth – Think Twice Before Joining Since Sushma Amin took over as SSC Head, the work culture has completely deteriorated. Micromanagement is at its peak, and her autocratic leadership style creates a suffocating environment. She makes decisions solely based on her own convenience, often misleading senior management while maintaining complete control over all SSC employees. Unfortunately, European managers and HR trust only her version of events, making it nearly impossible for employees to voice concerns. Her primary focus is cost-cutting at the expense of employee well-being. She manipulates communication to upper management to suit her interests, exploits employees, and offers no real growth opportunities. The SSC, once a great place to work, has now become a cost-saving “fresher’s hub,” where experienced professionals are undervalued, and learning opportunities are nonexistent. Things to consider before joining: No transport facility No canteen, meals, or snacks No rewards or recognition No increments No career growth No learning opportunities No perks or benefits Extreme cost-cutting wherever possible Despite being willing to spend huge amounts on an office space that remains empty most of the week, SSC refuses to invest in employee increments or well-being. While European management itself is excellent and prioritizes people, SSC India has suffered under its current leadership. Currently, major clients have contracts till 2028, with smaller AMEA region clients contracted till 2026. So far, there have been no significant layoffs, but the culture shift has already made it an unpleasant place to work. Final Advice: If you're considering joining, be cautious. The once-great work-life balance and culture are now completely ruined due to poor leadership. Choose wisely....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I recognize that finding a good balance takes effort, but I enjoy the style of management which Sushma as a SSC head used with me and the team. I see myself continuing to thrive with this level of involvement. I would like to thank you for the direction and detail you give as a Manager. So, this level of involvement on your part really allow me to succeed.

Dislikes

Cafeteria is too small.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1) Hybrid model 2) TMS Colleagues 3) Work life balance

Dislikes

1)Poor communication - From the outset, communication with the TMS Global team was sporadic and unresponsive. Emails and phone calls often went unanswered, leaving me to navigate complex projects without adequate support. 2)Lack of transparency - The Company's leadership was unclear about project expectations, timelines and budget. This lack of transparency led to confusion, delays and cost overrun. 3)Unfulfilled Promises - TMS Global promised a collaborative and supportive work environment but in reality, the team was fragmented, and resources were scarce. 4) Inadequate training - Despite assurances of comprehensive training, I was thrown into complex projects without sufficient guidance or support. Conclusion In conclusion, my experience with TMS Global was disappointing and frustrating. The company's lack of transparency, poor communication and unfulfilled promises made it difficult to succussed in my role. I would caution others to carefully consider their decision to work with TMS Global. Rating breakdown Communication :1/5 Transparency: 1/5 Support: 1/5 Training: 1/5 Overall Experience: 1/5...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I work on an amazing client, they are challenging but also very good. I have progressed so much and get given a lot of responsibility , some days are long but i do not work weekends anymore!

Dislikes

No promotion opportunities for me right now, will see if this comes in future but right now i am learning still which is good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Thanks to our new SSC Head!! I enjoy the opportunities you offer for us to learn and develop new skills. I’ve found myself enjoying the job a lot more since we’ve been given these opportunities, so thank you for your commitment to mentoring our team

Dislikes

Everything is fine.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Our team has succeeded a lot this past quarter and I think some of that is due to our SSC head ability to boost morale in the times when we’ve been down. I’d like to thank you for going the extra mile to keep spirits high.

Dislikes

Nothing to dislike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

On time salary, Environment

Dislikes

No salary raise, no annual bonus, No Growth, No learning, No travel allowances & Cabs

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.