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TELUS International Philippines Customer Success, Service & Operations Department Reviews

based on 35 reviews
Updated 20 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.6

Work-Life balance

3.5

Company culture

3.4

Skill development

3.4

Work Satisfaction

3.3

Salary & Benefits

3.1

Job Security

3.0

Promotions/Appraisal

Top Mentions in TELUS International Philippines Customer Success, Service & Operations Department Reviews

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What people are saying about TELUS International Philippines

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There is a PG course offered by IIT Guwahati. Is it true or they just want to take money to do fraud
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Top TELUS International Philippines Interview Questions

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People also ask about TELUS International Philippines's Customer Success, Service & Operations Department

Is TELUS International Philippines's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 127 employee reviews, it's clear that most employees have an average experience working at TELUS International Philippines's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about work-life balance and career growth on AmbitionBox.
Does TELUS International Philippines's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, TELUS International Philippines's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 127 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TELUS International Philippines's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at TELUS International Philippines's Customer Success, Service & Operations Department, click here.
How is the work culture at TELUS International Philippines's Customer Success, Service & Operations Department?
Work culture at TELUS International Philippines's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 127 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TELUS International Philippines's Customer Success, Service & Operations Department, click here.
How is the job security at TELUS International Philippines's Customer Success, Service & Operations Department?
Based on 127 reviews on AmbitionBox, TELUS International Philippines's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TELUS International Philippines's Customer Success, Service & Operations Department, click here.
Is work from home available at TELUS International Philippines's Customer Success, Service & Operations Department?
According to AmbitionBox, 17% of TELUS International Philippines's Customer Success, Service & Operations Departmentemployees work from home permanently, 48% work from the office, and 35% follow a hybrid model, based on 48 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at TELUS International Philippines's Customer Success, Service & Operations Department, click here.
How do I get a job at TELUS International Philippines's Customer Success, Service & Operations Department?
To get a job at TELUS International Philippines's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top TELUS International Philippines interview questions and practice your responses to prepare thoroughly.

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Work Policy at TELUS International Philippines Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 48 reviews in last 6 months

Work from office

Work from office

48%
Hybrid

Hybrid

35%

2 days/week from office

21%

Other hybrid work policies

10%

3 days/week from office

4%

Permanent work from home

Permanent work from home

17%

Gender Based Ratings at TELUS International Philippines Customer Success, Service & Operations Department

based on 220 reviews
3.5
Rated by 70 Women

Rated 3.6 for Work-Life Balance and 3.4 for Company Culture

women
3.7
Rated by 150 Men

Rated 3.6 for Company Culture and 3.6 for Work-Life Balance

men

Working Days at TELUS International Philippines Customer Success, Service & Operations Department

based on 225 reviews
Rotational Shift
56%
Monday to Friday
38%
Monday to Saturday
3%
Other
2%
Alternate Saturday off
1%

Work Timings at TELUS International Philippines Customer Success, Service & Operations Department

based on 225 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (7.30pm - 4.30am)
52%
6%
3%
39% employees reported other strict timings

Shift Timings at TELUS International Philippines Customer Success, Service & Operations Department

based on 225 reviews
Night shift
Day shift
61%
39%

Business Travel at TELUS International Philippines Customer Success, Service & Operations Department

based on 225 reviews
No travel
79%
Within city
19%
International travel
1%
Within country
1%
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