Tata CLiQ Customer Care Executive Reviews by 4 Employees | Rated 1.8/5

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4 reviews found

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Customer Care Executive in Thane

Full Time

Costumer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Jul 2023

Likes

Nothing good abt here

Dislikes

Its worst working there no salary benefits no proper management and even Tls don’t support

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive (working remotely)

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Aug 2023

Likes

No comments

Dislikes

There is no growth even after giving 100%

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 May 2023

Likes

Nothing

Dislikes

They are very unprofessional.i gave my best but they told me that there is no need of many agents and give me letter

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Begumpet, Hyderabad

Customer care advisor. Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Aug 2021

Likes

Shift is morning shift for ladies.

Dislikes

management, staff, team leader, hr, manager, no body is there for you. no understanding, no empathy, no work security for a fresher, first of all, no communication, tl doesn't lifts your phone, no updates, just careless rowdy people, they abuse you when asking doubts and work pressure is extremeeeee. the worst experience with an organisation. they are saying i have absconded even though when i resigned, i dont even know what absconding is,how can you abscond from a company, that should be illigal and there should b police case against the employee who abscond. no salary, they add you variables in ctc, provide you weird salary slip with 4 different salaries starting from 22 to 19 then 16 but in the end, they pay you 11000/- one month, and then they dont pay your salary and pf and reliving letter nothing. same way, they treat their customers as well, no empathy, no compensation, no understanding, just wasting their time, their is no exchange and the return policy is terrfying for some products. its like customers plead and cry, why did they shop from tatacliq. i used to say to cx, thank you for shopping at tatacliq and also supporting India but noooo Amazon is infinity times better than tatacliq....Read More

Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Devastating, horrible, terrifying, heart breaking, cheated, broken.

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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posted on 28 Oct 2023

Likes

Flexi working hours, nice team but managers are useless.

Company culture - Good

Dislikes

Managers are not supportive, the culture is totally changed now, it's no more like tata work culture.

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posted on 13 Oct 2023

Likes

Worklife balance, talent pool is decent across functions

Work-life balance - Good

Dislikes

Culture recently, uncertainty on job cuts, budgets

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday

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posted on 29 Apr 2023

Likes

The culture is great.

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 06 May 2023

Likes

Good work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything was really great

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Mumbai

Full Time

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posted on 06 Apr 2021

Likes

Good working environment, good leaders

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary deduction problem

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Thane

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Apr 2022

Likes

The working environment is very positive and no work pressure at all

Salary - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Growth opportunities are very limited

Promotions - Poor

Work Details

I would say average

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 17 Nov 2022

Likes

My Sir'S quick response

Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Salary very too late receive my account,nagleat our company

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Other Tata CLiQ Reviews

Assistant Manager Sales & Marketing in Mumbai

Full Time

Digital Marketing Department

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Overall Rating

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Category Ratings

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Promotions

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Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jan 2025

Likes

Only the "Tata" name in it.

Salary - Good

Dislikes

Messed up working style at top level which makes messed up work life balance at the bottom level. No Growth Opportunity, Favouritism, unfriendly work environment.

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Software Engineer III in Bangalore / Bengaluru

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

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posted on 05 Aug 2024

Likes

Good scope of learning and growth, provided you are proactive about it. Will get good support for your initiatives, people are helpful in general.

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Management keeps changing, so overall vision sometimes becomes unclear.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Full Time

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posted on 19 Jul 2024

Likes

Earlier management had great culture. Learning and growth opportunities

Job security - Good
Work-life balance - Good

Dislikes

New CEO and top management very old school. No transparency. No growth and learning. Office politics. Timings. Wasteful work.

Salary - Bad
Skill development - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

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Salary

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Skill development

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Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Mar 2025

Likes

Salary - Good
Job security - Good

Dislikes

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Assistant Category Manager in Mumbai

Full Time

Category Management & Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

People If you'll get good manager then you are lucky!

Dislikes

Promotion Nothing is streamlined Tech team is too slow

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

QA Engineer 2 in Bangalore / Bengaluru

Full Time

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Overall Rating

1.0

Category Ratings

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Salary

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Skill development

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Work satisfaction

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Work-life balance

posted on 21 Jan 2025

Dislikes

Work distribution is not equal , No Skill growth, Salary are not that great

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Resolution Executive in Gurgaon / Gurugram

Full Time

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5.0

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Skill development

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Promotions

5.0

Work satisfaction

5.0

Company culture

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Work-life balance

posted on 11 Nov 2024

Likes

Working environment

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is bad

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posted on 05 Nov 2024

Likes

Freedom of action

Salary - Good
Work-life balance - Good

Dislikes

Higher management was absolute horrible

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Mumbai

Full Time

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Overall Rating

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Category Ratings

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Salary

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Skill development

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Job security

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Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as of now

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Category Management & Operations Department

3.0

Overall Rating

3.0

Category Ratings

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Skill development

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Job security

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Work satisfaction

2.0

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Work-life balance

posted on 27 Sep 2024

Likes

Brand Name

Skill development - Good

Dislikes

Disgusting work life balance Low pays Work even on weekends without guilt

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Tata CLiQ Reviews by Designations

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AmbitionBox has 4 Tata CLiQ reviews submitted by Tata CLiQ employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tata CLiQ is the right company for you.

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Tata CLiQ Customer Care Executive Reviews