Suraksha Diagnostic Customer Success, Service & Operations Department Reviews

Likes

The company is very supportive of work-life balance, especially for women. There's flexibility in scheduling, which allows me to manage both my professional and personal responsibilities. I appreciate the strong sense of teamwork here. The company encourages continuous learning. There are ample opportunities for professional development and career growth.

Dislikes

Occasional issues with technology cause inefficiencies. Upgrading systems would streamline operations.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I'm part of this organization for more than a decade now. The leadership team is approachable and fosters an environment where every team member feels valued. They actively encourage open communication and support staff in addressing challenges effectively. The organization is deeply committed to patient care and consistently prioritizes quality service, which aligns with professional values.

Dislikes

While optimum manpower is generally aligned , More resources allocation particularly during busy periods, would help maintain smooth operations more effectively.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I'm working in this organization for 10 years. The company have given me the opportunity to learn & take up bigger responsibilities. The company truly empowers its employees by giving them ownership of their roles and encouraging independent decision-making.

Dislikes

The push for urgency across tasks is motivating . While Leadership always provide guidance on the same, but sometimes this may create challenges in managing workload pressure.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Suraksha has efficient operational processes and a fair work- life balance. The company values punctuality and dedication, which creates a professional atmosphere.

Dislikes

Sometimes, deadlines can be tight, but it’s part of the industry’s nature.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Suraksha has been a great place to advanced my career in healthcare operations. The company is well-organized and there is a clear structure in place that makes it easier to manage day-to-day activities. The management team is open to feedback.

Dislikes

There can be occasional challenges in coordinating across departments.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I am here for last 12 years and this place has provided me with a platform to sharpen my skills and grow professionally.

Dislikes

Nothing as such but I want to give advice for management please do townhalls frequently so all new employees also get to interact and understand the vision of the company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

#They setup many process and asked the employees to follow the same #Monthly training when required #From Portal you can do everything #Very critical Test Result they perform #Salay almost on time #little bit celebration in big ocassion

Dislikes

# Difficult for any member to balance work life # Junior and very Old employee's are always take undue advantage # Unnecessary pressure from sales team, where there are many things which is not your Job, you have to perform #They will hire you at any Higher salary and later fire you within a phone call at any given day without even you realize what's your fault( also you don't received any explnation) #Only one day the entire Suraksha is closed,i.e Holi, rest every day you have to work #You can't take leave as per your plan(your leave will be unused) #Constantly you have to fight with the OLD employees #They(OLD employees) Directly send mail to HO and make fake complaint against you #Both the director's hardly give value to human being...Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only salary structure and time is good

Dislikes

There is no work-life balance and also no culture it is worst no motivation they demotivate a lot

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

That’s why I have left this organization. They don’t know how to organise things and system.

Dislikes

Everything