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SonicWALL

Compare

based on 56 Reviews

Filter reviews by

SonicWALL Technical Support Engineer Reviews

based on 8 reviews

Updated 28 Jul, 2023

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

4.1

Salary & Benefits

3.6

Work-Life balance

3.3

Job Security

3.3

Skill development

2.9

Company culture

2.8

Work Satisfaction

2.7

Promotions/Appraisal

8 reviews found

Sort by: Popular

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 28 Jul 2023

Likes

Salary is good

Dislikes

Extreme micromanagement Threatnening about termination

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore Rural

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 12 Feb 2023

Likes

People help out to growth. Get to learn a lot of things in short time.

Dislikes

Management is not so good. Work life balance is not so good. Much work pressure.

Work Details

Work related travel: This is a desk job.

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Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

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Work-Life Balance

posted on 09 Jun 2023

Likes

Good work environment

Dislikes

Slow promotions

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 11 Dec 2021

Likes

Good place to start

Dislikes

innovation

Work Details

Work days: Rotational Shift

Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Sep 2022

Likes

You will get awesome training

Dislikes

Rotational shifts

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer (working remotely)

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 20 Oct 2022

Likes

Good start for freshers to learn

Dislikes

Nothing

Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 May 2021

Likes

Great place to start off your career if your interest is firewalls, vpn concentrator.

Dislikes

Very little to no training for new hires. Virtually no opportunity for growth, you'll be forced to only prioritize inbound calls. When customer or engineer asks for escalation, it is just given to the next person. There are no L1, L2 or L3. All engineers are given slightly different titles and the same job. Need to ask permission to take breaks. Technical Support Engineers are treated poorly and devalued. No mental wellness days off, no comp offs. First year work experience is valuable. But start your job search after 1 year....Read More

Work Details

High stress job. Working in night shift for a year takes an expensive toll.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about SonicWALL.

Technical Support Engineer in Bangalore / Bengaluru

Network Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 16 Oct 2021

Likes

Really good place for new learner's.

Dislikes

Regular change of shifts is not done.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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·

Software Development Department

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posted on 09 Sep 2023

Likes

Good working culture

Dislikes

more dynamic decision

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Developer in Bangalore / Bengaluru

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posted on 18 May 2023

Likes

Very nice and cohesive environment

Dislikes

No space for innovation

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Bangalore Rural

Full Time

·

Software Development Department

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Overall Rating

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Category Ratings

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posted on 09 May 2023

Likes

Work culture

Dislikes

Nothing as such

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday

Team Lead in Bangalore / Bengaluru

Full Time

·

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

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2.0

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Work-Life Balance

posted on 22 Jun 2022

Likes

Team integrity, pay scale

Dislikes

Tough to balance work life due to pressurized working hours, pathetic work culture during WFH, no job satisfaction, no job security, poor career growth and opportunity.

Work Details

Work days: Rotational Shift (Flexible Timings)

Software Developer in Bangalore / Bengaluru

Full Time

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Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

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5.0

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3.0

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Job Security

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Work-Life Balance

posted on 17 Oct 2022

Likes

good WLB

Dislikes

No dislike as such. Company culture is chill.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Engineer in Bangalore / Bengaluru

Software Development Department

4.0

Overall Rating

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posted on 01 Mar 2022

Likes

Provides good work-life balance. People are usually nice and helping. Stable in terms of job security.

Dislikes

Little to no communication between engineers and upper management during the pandemic. Work quality is mediocre at best, no cutting edge work available. New development is very slow and riddled with management and IT related blockades.

Work Details

Work days: Monday to Friday (Flexible Timings)

Other SonicWALL Reviews

Quality Assurance Engineer Staff in Bangalore / Bengaluru

Full Time

·

Quality Assurance and Testing Department

3.0

Overall Rating

3.0

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posted on 27 Nov 2024

Likes

Good learning for fresh graduates and work culture is good

Dislikes

Bad HR system and policies No promotions, and hikes are postponed alternate years Not good for Senior level employees Goal and vision is not in sync with existing market

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Test Engineer in Bangalore / Bengaluru

Full Time

·

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

4.0

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4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

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5.0

Work-Life Balance

posted on 12 Jun 2024

Likes

Work life balance is good

Dislikes

Salary and maybe promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

TAC Engineer in Bangalore / Bengaluru (working remotely)

Full Time

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Nov 2024

Likes

The package

Dislikes

The work pressure

Test Engineer in Bangalore / Bengaluru

Full Time

·

Engineering Department

2.0

Overall Rating

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Category Ratings

2.0

Promotions/Appraisal

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Skill Development

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3.0

Job Security

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posted on 02 Sep 2023

Likes

Work culture

Dislikes

No discussion about company plans, less salary and increments

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

QA Engineer in Bangalore / Bengaluru

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

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Company Culture

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posted on 07 Sep 2023

Likes

great working life balance

Dislikes

no job security

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Software Development Engineer in Bangalore / Bengaluru

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

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Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Jan 2023

Likes

Excellent culture , pay and work life balance

Dislikes

Limited learning

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Security Engineer in Bangalore / Bengaluru

Full Time

·

IT Security Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Jul 2024

Likes

Good pay on the terms of keeping manager happy. Good for freshers to learn. Great exposure to different use cases mostly on networking technologies and network security.

Dislikes

Micromanagement , call centre for tech support , no time for break or lunch, mental harrassment with employees for all reasons , questions put up for all actions. Involving personal life including contact details to mentally harras.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Developer in Bangalore / Bengaluru

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posted on 08 Aug 2023

Likes

Work life balance

Dislikes

No opportunity

Security Analyst in Bangalore / Bengaluru

Full Time

·

IT Security Department

1.0

Overall Rating

1.0

Category Ratings

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Promotions/Appraisal

1.0

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Company Culture

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Job Security

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Work-Life Balance

posted on 12 Apr 2022

Likes

Nothing

Dislikes

Everything

Work Details

Work timings: Strict Timings

Staff Software Engineer in Bangalore / Bengaluru

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

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4.0

Work-Life Balance

posted on 28 Jul 2023

Likes

Good place to work and good supportive team Good support from US(counter part)

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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SonicWALL Technical Support Engineer Reviews by Locations

SonicWALL Technical Support Engineer Bangalore / Bengaluru Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 SonicWALL reviews submitted by SonicWALL employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SonicWALL is the right company for you. 50% of employees reported the ...Read more

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SonicWALL Technical Support Engineer Reviews

Working Days for SonicWALL Technical Support Engineer

based on 8 reviews

Rotational Shift

50%

Monday to Friday

50%

Work Timings for SonicWALL Technical Support Engineer

based on 8 reviews

Strict (6pm - 3am)

Strict (6.30pm - 3am)

50%

50%

Shift Timings for SonicWALL Technical Support Engineer

based on 8 reviews

Night shift

100%

Business Travel for SonicWALL Technical Support Engineer

based on 8 reviews

No travel

100%

SonicWALL Technical Support Engineer Salary

based on 38 salaries

₹6 L/yr - ₹11 L/yr

74% more than the average Technical Support Engineer Salary in India

View more details

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