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Shop101

Compare

3.8

based on 45 Reviews

Filter reviews by

Shop101 Customer Success, Service & Operations Department Reviews

based on 4 reviews

Updated 22 Aug, 2023

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.2

Work Satisfaction

4.0

Work-Life balance

4.0

Skill development

3.7

Promotions/Appraisal

3.7

Company culture

3.5

Salary & Benefits

2.8

Job Security

4 reviews found

Sort by: Popular

Customer Care Executive in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 22 Aug 2023

Likes

Dislikes

Payment supervisor in Vikhroli west

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 03 Sep 2020

Likes

Work satisfaction

Dislikes

No Job security, No career growth, or opportunities.

Work Details

Support, finance

Work days: Monday to Saturday (Strict Timings)

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Catalogue Specialist in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 23 Dec 2020

Likes

Company culture

Dislikes

No job security

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Chat Support Executive in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 07 Dec 2020

Likes

They credit salary on time and workplace is good..

Dislikes

They never motivate people in fact every one is in a fear of loosing job.

Work Details

My life was awesome..I was happy with the process and seniors are too helpful.. little politics is there but it's okay...if you are performing good then you won't face.

Work days: Rotational Shift (Strict Timings)

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Top trending discussions

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Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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AmbitionBox has 4 Shop101 reviews submitted by Shop101 employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shop101 is the right company for you. 50% of employees reported the workin...Read more

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Shop101 Reviews >
Shop101 Customer Success, Service & Operations Department Reviews Reviews

Working Days at Shop101 Customer Success, Service & Operations Department

based on 4 reviews

Rotational Shift

50%

Monday to Saturday

50%

Work Timings at Shop101 Customer Success, Service & Operations Department

based on 4 reviews

Strict (8am - 5pm)

Flexible timing

67%

33%

Shift Timings at Shop101 Customer Success, Service & Operations Department

based on 4 reviews

Day shift

100%

Business Travel at Shop101 Customer Success, Service & Operations Department

based on 4 reviews

No travel

100%

Shop101 Salaries in Customer Success, Service & Operations Department in India

Catalogue Specialist 3 salaries	₹3.1 L/yr - ₹3.1 L/yr
Operations Associate 2 salaries	₹4.2 L/yr - ₹4.2 L/yr
Training Manager 2 salaries	₹8.6 L/yr - ₹8.6 L/yr
Escalation Lead 2 salaries	₹2.2 L/yr - ₹2.2 L/yr
Retention Executive 2 salaries	₹2.5 L/yr - ₹2.5 L/yr