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Shadowfax Technologies
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Filter reviews by Shadowfax Technologies Customer Care Executive Reviews
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What employees say about Shadowfax Technologies?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
75% employees reported
No travel
100% employees reported
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Jobseekers also viewed
4 reviews found
Customer Care Executive in Bangalore Rural
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To improve more knowledge
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary Increament
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like everything in the organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
They removed the wfh option
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Contact Center Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mainly, Our jobs are secured even during this Pandemic. Timely salary even at Work from home, A company can treat no better to their employees than this organisation.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
There is no such thing as dislike about working here. Yes, we have to work a bit more than hard to apply to get promoted. But that's what we are supposed to do. try harder.
Work Details
Assisting the CC team for their requirements, preparing reports & calling sheets, shipment's status updating/changing, Pincode updating, taking up Escalation calls, Managing the team when the Team Lead & Manager is on leave / day off.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Rider care center Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Likes Team work and satisfaction of employees
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Nothing like that
Work Details
Good experience
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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Team Lead in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Bahut hi ghatiya company hai khash kar female ke liye senior torcher karte hai HR se bolo vah bhi nhi sunte aur senior ke bare me bolo to resign likhne ko bolte hai
Dislikes
Time Behaves
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Excellent
Dislikes
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
Overall Rating
Team Lead in Surat
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Customer Service Executive in Singrauli
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Branch Manager in Mumbai
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Team Lead in Bangalore / Bengaluru
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Promotions - Excellent
Dislikes
- Salary - Poor
- Job security - Poor
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead in Surat
Full Time
RTS Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Promotions - Poor
Overall Rating
Team Lead in Chennai
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Job security - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Salary
- Salary - Poor
- Promotions - Bad
Work Details
Work policy: One day rotational off
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Other Shadowfax Technologies Reviews
HUB Incharge in Mumbai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good salary, career development,
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
They have terminated me due to cash pendency but the TL has done the fraud activity but Recovery team has didn't taken any action on the TL now they have been terminated I have worked for shadow fax for 4 month with good performance and hard work
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Business Analyst in Bangalore / Bengaluru
Full Time
Strategy Planning & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some teams have good culture, fostering growth, giving all the members opportunities and exposure to higher level projects
- Company culture - Good
Dislikes
Overall toxic micromanagement, IPO prospects have strangled appraisals, some teams consistently do monotonous work so better not to land there. Lot of scope for improvement in the way things are organised, somethings still feel like the setup is as old as few months old startup.
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Associate in Jamshedpur
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salaries as per role
- Salary - Good
Dislikes
I have seen the worst management of my life in this company. Here thieves and sycophants are picked up and supported but those people who always stand by the company's policies are sidelined. Both the area manager and the cluster manager, full of arrogance, prepare false reports about the candidates and defame them in the market. Therefore, I inform all those candidates that you may make a living by begging but do not join this company. It will ruin your life This company makes them work 15 to 18 hours a day and ruins the position, this company wants pet, not incharges...Read More
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
HR BP in Kolkata
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time Only good.
- Salary - Good
Dislikes
1. Poor Policy 2. Job Security 3. Poor in Manpower Management 4. Toxic Politics (Only buttering employees is okay to survive here) 5. Poor in Data Management. 6. Poor in F&F process. 7. Gap between top management to mid level. 8. Poor in Exit Process. 9. poor in reimbursement process. there is no check point. 10. No work satisfaction. I have strongly not recommended to anyone to join here
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Associate in Mumbai
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Satisfying Package given by company for onroll staff...
- Salary - Excellent
- Skill development - Good
- Promotions - Excellent
Dislikes
Work pressure is at higher side....every single day is irritating day....hub incharge is all rounder here like vehicle loading unloading and sorter too...there is no value of a hub incharge he is also a normal worker but salary gets of a manager...
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: other
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant Manager in Vijayawada
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no stress peacefully we can manage operations
- Work-life balance - Good
Dislikes
There is no scalability to identify employees performance Notice period 60 Days is also major concern
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Analyst 1 in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like here
Dislikes
The Manager named Nijaj who is not a manager at all. Fits for nothing. Just caring about the productivity without any proper requirements. The TL are actually like a Trainee with zero knowledge The TL vishnu and Antony is worst 👎 and not caring about anything.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Mumbai
Full Time
Marketing and Communication - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No
Dislikes
No job security, Employee had submitted fake documents tybcom certificates in mumbai , tybcom is compulsory for Onroll but still 12fail candidate have been hired in shadowfax and all HR are aware of it but no actions are taken
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, Travel Within City.
HUB Manager in Kasaragod
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything except FPI Team.
Dislikes
Company should know what incident happened with employee before termination. FPI Team Anish(not working currently) asked bribe to hide policy issues.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Manager in Patna
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
When I started I was a bit worried how will things go but after 3 4 month thing will be good after you build a repo
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Generally people will be try to promote negativity in the company work culture and toxicity but overall it's good
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Customer Care Executive Jobs at Shadowfax Technologies
- HQ - Bangalore,Karnataka, India
- Logistics
- 1k-5k Employees (India)
- Public
- Internet
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Shadowfax Technologies Reviews by Designations
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AmbitionBox has 4 Shadowfax Technologies reviews submitted by Shadowfax Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shadowfax Technologies is the right company for you. ... 50% of employees reported the working days at Shadowfax Technologies as Rotational Shift. 75% employees reported the work timings at Shadowfax Technologies as Flexible timing. Read more- Home >
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