Seniority Customer Service Specialist Reviews

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

To leaning more experience and handling every scivaction

Dislikes

Nopotsion

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

The best thing about seniority is that once in a month they go out for a team dinner in expensive places that you may think twice to visit and it is all for free. It is 6 days working and sunday compulsory for new comers. Sunday you have an option to work from home. You will be given a laptop and you need to use your internet or ask for a dongle from seniority in advance.

Dislikes

The customer care team is very small consisting only of 3 to 4 employees and they all are female employees. If you are lucky enough to clear the interviews you will get selected. Pune is their hq. No hr in the office so anyone will bully you.Hr sits in pune and will respond to you but not sure how much action is taken. If you love asunday holiday better not take this job. The customers will still call you on sundays too.You get a high call volume on other days too as the rest employees don't bother to take back to back calls. Their entries are done on online excel sheet i.e google docs. With everyone logged in at the same time,your sheet will hang during the calls or a lot of other times. Female customer care colleagues point out your silly mistakes and harass you. Not a single day will go easy until there is a dispute with them or the process head. You will be embarrassed in front of everyone on whats app group as every department is on whatsapp Your mistakes are pointed out on app...Read More

Work Details

Inbound calls,outbound calls,refund,exchanges,disputes etc

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture is very good

Dislikes

Nothing to dislike as such

Dislikes

Likes

Good environment

Dislikes

Avarage work environment

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance, skill development

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

i like seniority ltd

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

No job security

Dislikes

Company culture and job security

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything about the company is good

Dislikes

Nothing about the company is bad

Likes

Work from home, prompt salary

Dislikes

management keeps changing goal posts every now and then