Senco Gold Customer Care Trainee Reviews

Likes

SENCO atmosphere is Soo good, all employees so much friendly and supportive also back office employees.Most important all HR POLICY is very helpful for us

Dislikes

Minimum stock verity compair to other store

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am very Greatful that senco give me this beautiful opportunity to joint... There is whole team is very supportive towards each other and here working experience is good

Dislikes

Nothing dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I have been here for 10 years and now I have started to believe that things are good with everyone.

Dislikes

There is a lot of paper work here. Even today the dairy is maintained without any reason.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There are to many opportunities for better future..and 2nd is leave policy specially monthly off. And shifting facility is also good .

Dislikes

Insentive stracture are very poor....it should be process in next month... And 2nd is there are no Over time facility...as per our working schedule we are working around 9.30 hours to 10 hours specially who work in 2nd shift..so I think overtime should be start..

Likes

I enjoy most about my job At Senco Gold is the constant opportunity to learn new things and apply them to help people solve complex problems, while collaborating with a talented team that shares a passion for making a positive impact through technology.continues learning and development teamwork.

Dislikes

Hostil work environment. Under appreciation. Favoritism.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working at Senco Gold and Diamonds can be an enriching experience for several reasons, especially for individuals passionate about jewelry and craftsmanship.

Dislikes

Weekend and holiday working...

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

The worst work culture i have ever faced in my 2.5 years of journey

Dislikes

Work life balance is zero , treat the employees like slave . Very bad work culture.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good working environment.

Dislikes

Personal phone are not allowed & Incentive structure comparison of other brands.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Job Security,Gifting employee,medical and emergency facility, Leave and many more

Dislikes

Promotion and appraisal ,after getting 3.99 why 4% hike in salary, here no place for employees where they can share their problems,,, only manager is given priority no sale person value...here some people getting company's juce and other paying their labour

Likes

Nothing

Dislikes

Overall, work life balance is not good, salary n benifits not satisfied, appraisal not up to the mark, job security not satisfied, there are no work satisfaction, the store culture has been worst, the allocated leave i didn't get when I need even we didn't get any sick leave when I really need it

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

1/ work life balance is good on this company... 2/ appraisal and promotion is much higher than others company...

Dislikes

1/ Manual work is more than other competitive brands 2/ Incentive structure is weak when compare to payout 3/ Company has a toxic management culture.. 4/ Honesty is rarely find at workplace...

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Some things I like about working at Senco Gold is that Senco Gold pays all employees their salaries time to time. Senco Gold provides fair value to all employees based on their performance.

Dislikes

One culture of Senco Gold that I don't like at all, is first of all Senco Gold is a West Bengal based company, and being a Bengali my culture is to do Shakha Pola and Sindoor after marriage as per social norms. But Senco Gold prevents me from practicing my culture. I am really sorry for such behavior of Senco Gold.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Senco skill development and learning

Dislikes

People from other sectors are hired on jobs at lower salaries and they learn something about gold and Diamond and leaves the job after a few months. Only those employees should be recruited in SENCO who have experience in the system and have been working for a long time. Salary in Senco is also less as compared to other brands.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The career growth option is the most positive part of Senco. Also the behaviour and support From seniors are very good specialy during crisis. Md is also available to talk without any hesitation if needed.

Dislikes

Incentive payout time is very poor. Inter departmental support is and coordination is not good. No family connect is being happened where employees family can participate.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

all facilities good like-Mediclaim, on time salary credit etc.

Dislikes

partiality in branch staff wise, without any reason stop shifting and do straight shift in every month,

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Senco Gold has a strong brand presence and legacy in the jewelry industry, making it a reputable place to work.

Dislikes

At times, I felt there could be more structured career advancement programs or opportunities for internal promotions to retain talent. Given the demanding nature of the retail industry, ensuring work-life balance can sometimes be challenging.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.