S B Infowaves Customer Care Executive Reviews by 3 Employees | Rated 3.2/5

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3 reviews found

Sort by: Popular

Customer Care Executive in Kolkata

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 15 Mar 2025

Likes

Nothing is good in this company there are no future.

Dislikes

I joined SB INFOWAVES in 2022 as part of the mailing process. Unfortunately, my experience has been far from positive. The manager’s approach was demotivating, as her primary focus seemed to be finding faults and mistakes rather than providing support or guidance. Additionally, the job was target-based, and if targets weren’t met, the team leader and manager would insult employees in various ways, which created a toxic work environment. To make matters worse, when I left the company, they refused to pay me my last month’s salary, citing that I hadn’t served the notice period. Moreover, the company consistently delayed salary payments, paying employees about 10 days later than the due date every month. This experience has been extremely disappointing, and I would not recommend working here under the current management....Read More

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kolkata

Full Time

FREE FIRE Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Customer Care Executive in Gensis building, Sector V Kolakat

Freefire Department

5.0

posted on 02 Jun 2022

Likes

If you are a I would I would recommend to join this company , really good environment and best of all the TL, PICs and are very helpful

Dislikes

Low salary

Employer’s Response

Thanks for your response.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

staticchimpanzee

works at

Wipro

Hi All, I I have 2 offers, Coforge: 38 LPA, ITC Info: 33 LPA . Please help me which one I should consider, if anyone already working here and wanna share experience. Since I am band-6 in coforge they expect me in office all 5 days. ITC works on hybrid model

ITC Infotech or Coforge

ITC Infotech (33 LPA)

Coforge (38 LPA)

45 participants . poll closed

Got a question about S B Infowaves?

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Similar Designation Reviews

Team Lead in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Mar 2024

Likes

Fun working environment and flexibility to take leaves

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No parking given to employees. Only selected people gets parking.

Skill development - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Kolkata

Full Time

UI / UX Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2024

Likes

Company work Culture; Team Members coordination;

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Oct 2023

Likes

Nothing..totally inappropriate behavior from employers to employees.

Dislikes

The management is full of shits.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Employer’s Response

I'm sorry to hear that you're feeling frustrated with the company. It's important to address concerns constructively. If you have specific issues, it might be beneficial to discuss them with relevant parties or HR to work towards improvements. Every workplace has its challenges, but open communication can be a catalyst for positive change. If you've decided not to continue with the company, I wish you the best in finding a more suitable and fulfilling work environment.

Senior Customer Service Executive in Kolkata

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2025

Likes

Office Environment is good.

Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary structure and Lack of growth opportunities.

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Part Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2023

Likes

Employeers are friendly.

Dislikes

Management don't cooparate with junior or mid senior. Salary is not worth.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Other S B Infowaves Reviews

Senior HR Executive in Kolkata

Full Time

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2024

Likes

I have been with SB Infowaves for 8 years now and I can honestly feel right about it I have felt supported and valued by my colleagues and management. One thing that stands out to me is the open communication process within the company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Mar 2024

Likes

I have been working in this company from past 10 years and has learnt a lot it has always provided me a supportive and inclusive environments and has encouraged me to grow both personally and professionally

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing as such that I dont like about the company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Digital Marketing Executive in Kolkata

Full Time

Digital Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2024

Likes

Great Friendly Colleagues and Best Manager ever - Amit Bhattacharya.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have been working here for around more than a year and still I'm looking for this one point where I can fill this section. So nothing as such till now to dislike S B Infowaves.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Administration & Operations Manager in Kolkata

Full Time

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Mar 2024

Likes

It has been more than 1 year I am working over here and I feel right to say that SB Infowaves is one of the best company I have worked with. It has a proper balance of work and values Management is very cooperative and understanding.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Social Media Strategist in Kolkata

Full Time

Digital Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Dec 2024

Likes

Excellent learning opportunities to enhance technical and professional skills. Friendly and cooperative colleagues who create a positive work environment.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Recent changes in the leave policy have reduced flexibility.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Business Development Manager in Kolkata

Full Time

BD / Pre Sales Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2024

Likes

Good work environment and on-time salary. The colleagues are friendly and always ready to help. The HR team is very strict in maintaining office culture and decorum.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing as such.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Business Consultant in Kolkata

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Sep 2024

Likes

The HR & the operation manager is very much supportive,,, working environment is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

All good in night shift

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sme Executive in Kolkata

Full Time

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2024

Likes

Overall the working environment is really good. Salary on time. Opportunities to learn and develop your skills.

Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Parking

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Business Development Executive in Kolkata

Full Time

BD / Pre Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2024

Likes

> Company culture > Management > Work-life-balance > Career growth opportunities

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

> Nothing as such till now

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Content Writer in Kolkata

Full Time

Advertising & Creative Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2024

Likes

Professionalism at its peak. They provide an on-time salary.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It's a good place to develop skills.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 S B Infowaves reviews submitted by S B Infowaves employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if S B Infowaves is the right company for you. ...Read more

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S B Infowaves Customer Care Executive Reviews

S B Infowaves Customer Care Executive Reviews

3 reviews found

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