RapiPay is rated
3.0 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
RapiPay is rated
3.0 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Customer Support Executive in
Noida
Full Time
·
Banking & Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Feb 2022
Likes
Cafeteria is very good and friendly staff
Dislikes
Nothing
Work Details
6 months
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Nov 2024
Likes
I only like Company working culture is good else nothing is fine
Dislikes
I have some concerns about Rapipay, particularly regarding the customer support senior staff, management, and the operations head. They seem unsupportive and primarily concerned with their own interests rather than those of the junior employees. During performance appraisals, the operations head has indicated that if juniors cannot meet expectations, they may resign or face dismissal without proper documentation.
On a positive note, I would like to acknowledge and special thanks to Mr. Yogendra Kashyap, Mr. Nithin, and Anupriya Singh. They have all been incredibly helpful and supportive. Their positive nature and willingness to assist every employee in the company make a significant difference....Read More
Very very bad management very bad leaders are there no one takes care for the employees every where only employees travel, even they doesn’t know how to lead the team. I have left my previous job as a assistant manager for this company Rapipay I joined as a executive that was my very big mistake my friends were suggesting don’t joinbecause the company’s feedback is very bad but I joined I left my good job but after 2 months they removed 240 employees. Without any notice they did not pay any amount. Think about it there was so many peoples who leaves with the family they left job now they all are suffering because very less opportunities are in market at least company should have informed 7 week before. Very bad politics are there I have very bad experience I will never suggest any one to join this company very bad...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
To be honest i am great full to working with Rapipay such a amazing work environment and atmosphere
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Noida
IT Consulting Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Nov 2021
Likes
Nothing good management is not copratable in Rapipay if you doing your 100% than also you are not perfect for Rapipay because of ear filling of someone after all you have to hear only one thing that you have to give resignation if the same thing has done from loveable employe of the manager that is good but if some other has done that means you are wrong
Dislikes
There are lots of politics there you can’t stay over there
Work Details
The job is quite good I face struggle in the beginning but there was no formal training session I learnt many thing from there but in starting two peoples started to give me training and on third day day they started shouting on me.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 Sep 2020
Likes
Company culture was good ,but terrible thing was job security
Dislikes
People wasn't supported when I left the organisation they didn't provide experience letter and reliving letter and other document
Work Details
Over all experience was okay but not so good as they did not support well in this covid 19 situations
Work days: Monday to Saturday
(Strict Timings)
Employee Benefits
Solving transaction queries of the customer
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RapiPay.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Noida
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 11 Apr 2024
Likes
You will get lot to learn as every employee is very helpful for each other.
Dislikes
Hire and fire policy. On 2023 they did layoffs 4 times in a year and it continues in 2024 as well. Staff strength reduced by 70%.
So no stable career.
HR will not be in touch with you once you joined.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Dhubri
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Nothing to write because company have not doing any good for employees that I like this
Dislikes
Too much pressure for MATM billing
Sales Executive in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Bas experience
Dislikes
This company treated very bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Sales Officer in
Saharanpur
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Very fast and growing company.
Dislikes
No Job security (If no work then no money)
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Relationship Manager in
Noida
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2024
Likes
Everything is good
Dislikes
No growth
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Feb 2024
Likes
The work culture is very good, employees are very helpful to each other and managers are very supportive and understandable.
Dislikes
I don't dislike anything as such
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Relationship Manager in
Kolkata
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Feb 2024
Likes
Great work culture. Gives freedom of creativity.
Dislikes
Nothing honestly
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Sales Officer in
Ludhiana
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Jan 2024
Likes
Nothing good
Dislikes
Only use links of employees
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Manager in
New Delhi
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Jan 2024
Likes
Timely salary
Dislikes
Work pressure, Target job
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Relationship Manager in
Patna
Full Time
·
Operations / Strategy Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2023
Likes
A great place to work cares about and supports its employees while also challenging them to grow with the company. At these companies, managers and their employees trust and respect each other and have a shared commitment to both individual and company success. Great companies try to meet their employees financial, mental, physicaland emotional needs. As a result employees are often more productive, satisfied and willing to stay at the company long term...Read More
Dislikes
No Input
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Other RapiPay Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Developer in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Salary is on time
Dislikes
1) Extremely toxic work environment ( CICO Department ) that hinders creativity and productivity.
2) Management is heavily focused on micromanaging every small detail and employee.
3) No room for personal initiative or professional growth.
4) Company culture is plagued by favoritism.
5) Managers take personal grudges against employees, leading to unfair treatment.
6) No support for career development.
7) Communication from managers is poor and always inconsistent.
8) High stress levels, lack of support, and no clear direction make this one of the worst places to work.
9) Specially be aware of blue shirt guy....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Software Engineer in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Too many, I almost forgot them
Dislikes
Working at Rapipay Fintech Pvt Ltd has been quite an experience, but not one I would recommend. The company seems to lack real growth potential, with frequent layoffs creating an atmoshphere of uncertainity and fear. It's hard to feel motivated when you constantly worry about job security.
The biggest issue, though, is the manager in the CICO department. Micromanagement seems to be their favourite pastime, leaving little room for creativity or independent thought. Instead of being a leader, they often come across as a comedian-though the jokes are never funny. Teasing team members feels like their main form of motivation, and it's disheartening to witness. If there were an award for the worst dressing sense in a professional setting, they would win hands down. It feels less like "casual Friday" and more like "ugly clothing day" every day!
Their knowledge of the industry is alarmingly minimal; it's like they're operating in a time wrap, completely out of touch with current trends. Trying to discuss innovative ideas with them is like talking to a brick wall-if the wall had a habit of interrupting with poorly timed jokes. The atmosphere is so stifling that it often feels like we're working in a circus rather than a professional environment.
There are also serious ethical concerns, as this manager has been involved in more than three POSH cases, all of which were mysteriously cleared off thanks to their impressive "Super A**-licking Powers". This ind of behavior not only creates a toxic environment but also undermines any semblamce of accountablity within the company.
Then there's the nepotism; it's clear that connections, not talent, are what get you ahead here. Those who actually work hard and bring value often find themselves overlooked, while favorites are promoted for simply showing up. This not only demonstrates the team but also cultivates a culture where mediocrity thrives.
It's also worth noting that the company has a habit of buying revews here and there, so this one might get deleted too. it's a shame, really, because genuine feedback is what can truly drive change.
In short, Rapipay Fintech Pvt Lts has serious issues that need addressing. Until the management style changes and a genuine effort is made to support employees, I can't see the company thriving anytime soon....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Ac cooling
Dislikes
Wost company to work with where management itself is envolved in extra numereous affairs and no one is serious for the business executive level is doing 12hr of shift to deliver the work and management is busy enjoying with their official partners.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Project Manager in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jun 2024
Likes
Nothing to like about rapipay except they pay salary on time.
Dislikes
1. Micro Management
2. Favouritism
3. Poor work environment
4. Unethical Practices
5. Uncertain layoffs and they don’t plan anything whenever in need they hire people and fire when not in need.
6. Upper management is so biased they just want people who become their puppet.
Work Details
Work days: Monday to Friday
(Strict Timings)
Software Development Engineer Intern in
Noida
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 May 2024
Likes
Not doing good in terms of business, will shut down in a year or so. Layoffs happening from past one year.
Dislikes
No appraisal, food is bad, no other restaurants nearby, nothing in terms of perks, sometimes there is lots of work pressure, while other times there is no work for the entire tech teams. Everyday people are afraid for their jobs. Newly hired people get fired first in layoffs, as they have less dependency.
Work Details
Work days: Monday to Friday
(Strict Timings)
DevOps Engineer 2 in
New Delhi
Full Time
·
DevOps Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Apr 2024
Likes
Only the learning curve is good if your manager is okay.
Dislikes
Worst company ever, they give a penny in the name of appraisals and the management is so poor that it becomes hard to work for these clowns.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
State Head in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Mar 2024
Likes
The company guarantees a friendly environment and job security to the employees who work responsibly.
Dislikes
During my 5 year career I can't find any downside of working with Rapipay.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
State Head in
Bangalore / Bengaluru
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Mar 2024
Likes
I might appreciate the chance to be part of a team that's creating innovative solution in the fintech sector and contributing to financial inclusion efforts.
Dislikes
Dislikes cloud vary depending on the factors like company culture workload.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Senior Support Executive in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Feb 2024
Likes
First, I love the dynamic envoirnment, there's always something new happening in the financial tech sector, which keeps things interesting.
Dislikes
Promotion & Appraisal, skill developing is poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
State Head in
Raipur
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Feb 2024
Likes
I had an amazing experience😊 with this company , the team is always friendly , knowledgeable 🤝 & efficient , Consistency is one of our greatest strengths💪🏻.
I highly recommend💖 them to everyone
I m completely satisfied since 3.5 years
Dislikes
I don't see any disadvantage in it till now
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about RapiPay's Customer Support Executives
How is RapiPay to work for?
RapiPay is rated 3.0 out of 5, based on 7 reviews by employees on AmbitionBox.
RapiPay is known for Company culture which is rated at the top and given a rating of 3.2. However, Job Security is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at RapiPay read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at RapiPay?
According to AmbitionBox ratings, RapiPay employees rate its salary and benefits as 2.6 out of 5. You can know more about RapiPay Salaries at AmbitionBox
How is the work culture at RapiPay?
Work culture is rated 3.2 at RapiPay by 7 employees. While job security is rated 2.4 and work-life balance is rated 2.6 at RapiPay. Read detailed reviews by employees of RapiPay on AmbitionBox.
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RapiPay Customer Support Executive Reviews by Locations