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This company page is being actively managed by Randox Laboratories India Private Limited Team. If you also belong to the team, you can get access from here

Randox Laboratories India Private Limited

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based on 96 Reviews

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Reviews
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Randox Laboratories India Private Limited Customer Success, Service & Operations Department Reviews

Updated 10 Jan, 2024

Overall Rating

4.7/5

based on 5 reviews

Rating distribution

5

4 (80.0%)

4

1 (20.0%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.7

Company culture

4.7

Job security

4.7

Work-life balance

4.7

Work satisfaction

4.4

Salary

4.2

Skill development

3.9

Promotions

What employees say about Randox Laboratories India Private Limited?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

100% employees reported

Within city

49% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.7

Rated by Men

4 reviews

Randox Laboratories India Private Limited is rated 4.7 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indic ... Read more

Randox Laboratories India Private Limited is rated 4.7 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

4.7

• 5 Reviews

Sales & Business Development

3.4

• 33 Reviews

Production, Manufacturing & Engineering

3.4

• 7 Reviews

Marketing & Communication

4.8

• 7 Reviews

Finance & Accounting

4.6

• 6 Reviews

Healthcare & Life Sciences

2.7

• 5 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Customer Support Team Lead in Bangalore / Bengaluru

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Apr 2023

Likes

Randox gives us complete freedom to work in all the positions/departments. Always the good works were appreciated and awarded. The HQ Management were friendly and understands our field level issues and address them accordingly. Excellent growth opportunities were provided for the deserving members. Lot of scope for new technology learnings and HQ also gives us chances to improvises everyone. We have freedom of expression with our HQ management and all department co-operation is excellent and this paved way for the successful journey of the company....Read More

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No such specific dislikes to mention. As every organization policies/procedures can be liked or disliked based on individual person's perspective.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Employer’s Response

Thanks for your review!

Senior Customer Service Engineer in Jaipur

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Oct 2023

Likes

Its a good company with lots of opportunities.I have been working here from past 10 years and I have learnt a lot. Staff and superior are very cooperative and also working culture is perfect.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No issue at all

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Employer’s Response

Thanks for your review!

Engineer- Customer Support in Jaipur

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2023

Likes

Randox is good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Like only

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thanks for your review!

Top Randox Laboratories India Private Limited Interview Questions

asked in Customer Service Executive interview

Q1. Why calibrator and qc required

View answer (1)

asked in Team Lead interview

Q2. Principal of HDL

asked in Regional Accounts Manager interview

Q3. What is the Process for glucose testing

Technical Specialist in Mumbai

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Oct 2023

Likes

Best company in diagnostics field with good facility , culture and environment. All superior and office staff behaviour are good , learning environment with good leadership. Management is very good .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

They should be clear on Increment and bonus , as god know who decide .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Employer’s Response

Thanks for your review!

Biomedical Field Service Engineer in Kolkata

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jan 2024

Likes

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions - Poor

Overall Rating

Return to all reviews

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about Randox Laboratories India Private Limited?

Ask anonymously on communities.

More about working at Randox Laboratories India Private Limited

HQ - Crumlin, County Antrim, Ireland
Medical Equipment
51-200 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Randox Laboratories India Private Limited reviews submitted by Randox Laboratories India Private Limited employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Randox Laborator...ies India Private Limited is the right company for you. 50% of employees reported the working days at Randox Laboratories India Private Limited as Monday to Friday. 100% employees reported the work timings at Randox Laboratories India Private Limited as Flexible timing. Read more

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Randox Laboratories India Private Limited Reviews >
Randox Laboratories India Private Limited Customer Success, Service & Operations Department Reviews Reviews

Randox Laboratories India Private Limited Salaries in Customer Success, Service & Operations Department in India

Engineer- Customer Support 7 salaries	₹5.2 L/yr - ₹7 L/yr
Senior Technical Support Specialist 4 salaries	₹9 L/yr - ₹11 L/yr
Technical Support Specialist 2 salaries	₹7.6 L/yr - ₹10.5 L/yr
Factory Manager 1 salary	₹16.3 L/yr - ₹20.8 L/yr
Senior Customer Support Engineer 1 salary	₹7.2 L/yr - ₹9.2 L/yr

Explore more salaries

Employee Benefits at Randox Laboratories India Private Limited Customer Success, Service & Operations Department

Health insurance

2 total responses

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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