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RailMitra

Compare

based on 72 Reviews

Filter reviews by

RailMitra Customer Care Executive Reviews

based on 9 reviews

Updated 26 Nov, 2024

Overall Rating

5.0/5

How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

5.0

Work-Life balance

5.0

Skill development

5.0

Work Satisfaction

4.9

Job Security

4.8

Promotions/Appraisal

4.7

Salary & Benefits

9 reviews found

Sort by: Popular

Customer Care Executive in Patna

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2024

Likes

best environment for teens . good salary and friendly

Dislikes

no canteen in campus

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Patna

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Nov 2024

Likes

everything .... .... .... .... ...

Dislikes

nothing ..... ..... .... .....

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Patna

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

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Work-Life Balance

posted on 17 Nov 2024

Likes

every thing // ... ... ... ..

Dislikes

nothing ... . . . . .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Patna

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Nov 2024

Likes

everything of it i like

Dislikes

its like a bliss in disguise

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Patna

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 31 May 2022

Likes

Better working experience. Good working environment. Good co-ordination with seniors.

Dislikes

According to my experience nothing to do

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Patliputra colony rajiv Nagar ganga software technology park

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Jul 2022

Likes

Very nice company it help you to increase your communication skills

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Patna

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Apr 2022

Likes

The leaders are very friendly in nature also they are problem solvers.

Dislikes

Some old equipments should be upgraded also the salary time to be clear by the first week of succeeding month.

Work Details

I have recently joined it so until now it's good hope for better in future 😊

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about RailMitra.

Customer Care Executive in Patna

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Apr 2022

Likes

Very good infrastructure whenever someone is nt feeling well he or she can go out for chilling

Dislikes

There is nothing to dislike everything is quite good

Work Details

Till very good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Patna

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Jun 2022

Likes

Good company, office work

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about RailMitra?

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Similar Designation Reviews

Customer Service Executive in Patna

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Jun 2022

Likes

Everything is fine here as you expected in Job .No issue at all.All senior are very helpful.

Dislikes

No

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Customer Relationship Manager in Patna

Grievance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 30 Mar 2022

Likes

Best Office to work with the best packaging according to the posts in Patna

Dislikes

Short of leave issues and sometimes it took time for remunerations.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Patna

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Mar 2022

Likes

working environment is good , challenging atmosphere

Dislikes

challenging atmosphere , helpful employees

Work Details

great experience with railmitra

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Patna

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 May 2021

Likes

I love my job because everyone shares the same vision and is dedicated to the mission. This truly creates a family environment where everybody is there for each other.

Dislikes

Personally i don't have any dislikes regarding this company

Work Details

Customer care executive

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Other RailMitra Reviews

Sr.CCE in Patna

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Nov 2024

Likes

Working at Railmitra.com would be exciting because of its innovative approach to solving real world challenges.

Dislikes

While Railrmitra.com offers many opportunities for growth and innovative, the challenges of managing logistics in a complex.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Call Center Executive in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Nov 2024

Likes

positive work environment competitive compensation and supportive seniors

Dislikes

there is no canteen so employees have to go outsaid for lunch

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sr.CCE in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2024

Likes

Rail Restro is one of the best company who provides excellent quality of food in the comparison of another platform.

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Voice Process Customer Care Executive in Patna

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 Nov 2024

Likes

friendy enviroment copprative colleagues you can devlope your skilles at here

Dislikes

slow appraisal

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Nov 2024

Likes

positive work environment professional growth

Dislikes

work life balance office policies

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

Work environment Opportunities Support

Dislikes

Nothing that i want to change in railmitra

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

good environment management staffs

Dislikes

nothing is dislike about working at railmitra

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Nov 2024

Likes

good work environment open communication

Dislikes

office policies lack of flexibility

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Patna

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

The compensation is competitive

Dislikes

nothing is dislike about working at railmitra

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Project Coordinator in Patna

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Nov 2024

Likes

ALL IS GOOD & FINE NOTHING SHOULD BE CHANGED

Dislikes

NO CANTEEN IN CAMPUS

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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RailMitra Customer Care Executive Reviews by Locations

RailMitra Customer Care Executive Patna Reviews

RailMitra Reviews by Designations

RailMitra Call Center Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 RailMitra reviews submitted by RailMitra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if RailMitra is the right company for you. 37% of employees reported the ...Read more

Home >
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RailMitra Reviews >
RailMitra Customer Care Executive Reviews

Working Days for RailMitra Customer Care Executive

based on 9 reviews

Rotational Shift

37%

Monday to Saturday

25%

Other

25%

Monday to Friday

13%

Work Timings for RailMitra Customer Care Executive

based on 9 reviews

Flexible timing

Strict (9am - 6pm)

Strict (1.30pm - 10.30pm)

78%

11%

11%

Shift Timings for RailMitra Customer Care Executive

based on 9 reviews

Day shift

100%

Business Travel for RailMitra Customer Care Executive

based on 9 reviews

No travel

56%

Within city

44%

Employee Benefits for RailMitra Customer Care Executive

Free meal

1 total response

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

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