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Quest Diagnostics

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based on 161 Reviews

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Reviews
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Quest Diagnostics Customer Success, Service & Operations Department Reviews

Updated 8 Feb, 2025

Overall Rating

3.9/5

based on 8 reviews

Rating distribution

5

5 (62.5%)

4

1 (12.5%)

3

1 (12.5%)

2

0 (0%)

1

1 (12.5%)

Category Ratings

4.1

Company culture

4.1

Work-life balance

4.1

Work satisfaction

3.9

Salary

3.7

Job security

3.7

Promotions

3.0

Skill development

What employees say about Quest Diagnostics?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

66% employees reported

Flexible timing

50% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

5 reviews

5.0

Rated by Men

2 reviews

Quest Diagnostics is rated 3.9 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction w ... Read more

Quest Diagnostics is rated 3.9 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.9

• 8 Reviews

Engineering - Software & QA

3.8

• 43 Reviews

Healthcare & Life Sciences

4.4

• 31 Reviews

IT & Information Security

2.9

• 9 Reviews

Data Science & Analytics

3.2

• 6 Reviews

BFSI, Investments & Trading

4.0

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Manager Talent Acquisition in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Nov 2024

Likes

Nothing

Dislikes

Everything, dictatorship going on in this company, your voice will not be heard you will be put down if you raise your voice and will be targeted

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Contracts Specialist in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2024

Likes

Company gives lot of opportunities and support to put our ideas into action.

Salary - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There could be more cross functional learning

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2023

Likes

Amazing work life balance as we r in hybrid work environment. No micro management. On time salary and yearly bonus based on your performance. Good leadership with friendly attitude.

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as of now. Few areas need improvement with regards to taking up new project and developing skills sets of it's employee. Hope it would turn good in coming times.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Data Entry Operator in Hyderabad / Secunderabad

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Feb 2025

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Need hybrid mode for all process

Phlebotomist in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2023

Likes

Very best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Client Service Sr.Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Feb 2019

Likes

Nice company...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike..

Work Details

Exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Manager - Strategic accounts, operations & Projects in Gurgaon / Gurugram

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 24 Aug 2018

Likes

Name of the company, product self learnings

Dislikes

Company is great. It's a brand in Healthcare but India unit lacks expertise and good leadership. Management is highly biased and unfair, opportunities are given only to favorites and those who can do the buttering. I feel terribly sorry for the organisation who is struggling due to highly immature leaders/management.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Quest Diagnostics.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2023

Likes

Salary - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Return to all reviews

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Jobs at Quest Diagnostics

Software Engineer III - Salesforce

Hyderabad / Secunderabad

6-8 Yrs

₹ 27.5-35 LPA

QA Automation Engineer

Hyderabad / Secunderabad

6-9 Yrs

Not Disclosed

Sr Technical Specialist - RPA

Hyderabad / Secunderabad

5-8 Yrs

₹ 15-20 LPA

QA Performance Test Engineer

Hyderabad / Secunderabad

5-9 Yrs

Not Disclosed

Site Reliability Manager

Hyderabad / Secunderabad

12-18 Yrs

Not Disclosed

Lead Software Engineer

Hyderabad / Secunderabad

10-15 Yrs

Not Disclosed

More about working at Quest Diagnostics

HQ - Secaucus, New Jersey, United States
Healthcare
501-1k Employees (India)
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Quest Diagnostics reviews submitted by Quest Diagnostics employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Quest Diagnostics is the right company for you. 66% of... employees reported the working days at Quest Diagnostics as Monday to Friday. 50% employees reported the work timings at Quest Diagnostics as Flexible timing. Read more

Home >
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Quest Diagnostics Reviews >
Quest Diagnostics Customer Success, Service & Operations Department Reviews Reviews

Quest Diagnostics Salaries in Customer Success, Service & Operations Department in India

Client Solution Specialist 3 salaries	₹6.6 L/yr - ₹8 L/yr
Process Associate 2 salaries	₹4.3 L/yr - ₹5.5 L/yr
Data Entry Executive 1 salary	₹5.2 L/yr - ₹6.7 L/yr
CCE 1 salary	₹2.7 L/yr - ₹3.5 L/yr
Team Lead 1 salary	₹24.3 L/yr - ₹31 L/yr

Explore more salaries

Employee Benefits at Quest Diagnostics Customer Success, Service & Operations Department

Office cab/shuttle

1 total response

Free meal

1 total response

Health insurance

2 total responses

Office gym

1 total response

+2 more benefits

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