QL2 Software Engineering - Software & QA Department Reviews

Likes

3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

Dislikes

QL2 Software, LLC has been a pioneer in the competitive data market, providing web data extraction and analysis to customers in many travel and retail industries. QL2 delivers true competitive advantage through on-demand data acquisition, price monitoring, assortment optimization, product matching, and actionable insights. Our comprehensive real-time analytics help clients make profitable decisions that outsmart their competition. Why choose QL2? • QL2 provide best solution for competitive pricing data, • It helps our clients to reduce the time and money it takes to make informed and profitable pricing and inventory decisions. • Collects and deliver the most relevant pricing and product data through real-time searches of your competitor’s websites – without ever interrupting the data sources. Our Approach QL2 provides the leading solution for competitive pricing data, helping our clients solve complex problems and make real-time decisions that impact ROI. Through our suite of proprietary solutions, we harvest, curate, and analyze the industry and competitor data our clients need to make agile decisions in complex markets. Please visit www.ql2.com for detailed information. Show More QL2 Details Website QL2 Discussions QL2 Community Languages Supported English Show More QL2 Media Official Videos Introducing Opti Price, the revolutionary solution designed specifically for the retail, travel, and QSR (Quick Service Restaurant) industries. Our cutting-edge auto-matching technology empowers you to analyze your price competitiveness, pinpoint pricing opportunities, and manage your product matches effectively. With Opti Price, you can optimize your revenue growth by making data-driven decisions that align with your pricing strategies and the dynamic market landscape. Stay ahead of the competition by accessing real-time insights and act swiftly to capitalize on emerging trends. Our proprietary technology allows you to: Examine Price Competitiveness: Gain a comprehensive understanding of how your prices stack up against competitors. Identify areas where you can fine-tune your pricing strategies to attract more customers. Identify Pricing Opportunities: Discover hidden potential within your product catalog. Opti Price identifies pricing outliers and presents opportunities to maximize your profitability without sacrificing customer satisfaction. Manage Product Matches: Streamline your product matching process effortlessly. Opti Price simplifies and automates the task of managing and aligning your product offerings, ensuring accuracy and consistency across various channels. Don't leave your revenue growth to chance. Opti Price provides you with the tools to make informed decisions backed by real-time market data. Embrace the power of data-driven pricing strategies and unlock the full potential of your retail, travel, or QSR business. Show More QL2 Video QL2 Video Show More Official Downloads Navigating the Right Pricing Optimization Solution for Travel Industry GuideDownload Navigating the Right Pricing Optimization Solution for Travel Industry Guide The Ultimate Guide to Pricing Optimization for Travel CompaniesDownload The Ultimate Guide to Pricing Optimization for Travel Companies Show More QL2 Answer a few questions to help the QL2 community Have you used QL2 before? Yes No Write a Review 13 QL2 Reviews 3.3 out of 5 Sort By: G2 Sort Isidro F. A. Isidro F. A. Head Cybermetrics Lab Enterprise(> 1000 emp.) Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 16, 2023 "The best web scrapper" What do you like best about QL2? We are users since more than one decade and QL2 is the most simple and powerful tool we are using. Even when we needed support the answer was fast and precise solving our more complex needs. We love that there are still a lot of options availaible we are not using now, but we think make this software useful for another decade at least. Review collected by and hosted on G2.com. What do you dislike about QL2? As long time user perhaps the only shortcomming is that the help text has not been extensevely updated along the years. It is simple, easy to understand, but perhaps more examples will be welcomed Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 May 19, 2023 We appreciate your review and are thrilled to hear that you consider QL2 the best web scraper. Thank you for being a long-time user and finding our tool simple yet powerful. We pride ourselves on providing fast and precise support for your complex needs. We value your feedback on our help text and will take it into consideration for future updates. QL2 has been instrumental in helping you collect information about higher education institutions worldwide, and we're glad it has provided flexibility and seamless transitions during the pandemic. Thank you for your trust and support. Helpful? Add Comment (1) Share Verified User in Leisure, Travel & Tourism Verified User in Leisure, Travel & Tourism Mid-Market(51-1000 emp.) Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review Jun 14, 2023 "Data Scrapping and Data Collection product" What do you like best about QL2? It's a relatively low cost solution with big impact for our company as the resources required to simply collect the data are beyond the scope of what we have. Review collected by and hosted on G2.com. What do you dislike about QL2? Lack of documentation around what specific keyword need to be entered into the "Reference" Input to access different types of information from the searches. Some sort of outline or dictionary would be useful to have, as this would remove the need to raise a ticket every time we do not understand why our search is not working due to having the wrong keywords. Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 Jun 19, 2023 We're glad to hear that it has made a significant impact on your company, providing a low-cost solution for data collection. QL2's ability to scrape competitor data and compare pricing on a daily basis has allowed you to stay highly competitive in your marketplace. We appreciate your feedback and will take your suggestion for improved documentation into account. Thank you for choosing QL2! See how QL2 improved Helpful? Add Comment (1) Share RR Rokas R. Small-Business(50 or fewer emp.) Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 16, 2023 "Powerful content acquisition platform" What do you like best about QL2? It is very powerful and customizable. With a good understanding of regular expressions and basic coding/SQL, it is possible to construct scripts that pull and normalize content from a very wide variety of sources. Review collected by and hosted on G2.com. What do you dislike about QL2? It is not very good at handling some more complex and modern websites that use AJAX, ASPX or a complex front-end UI wrapper. Integration with AWS could be better. Review collected by and hosted on G2.com. Show More Helpful? Add Comment (1) Share Verified User in Leisure, Travel & Tourism Verified User in Leisure, Travel & Tourism Enterprise(> 1000 emp.) Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 19, 2023 "QL2 tries hard for their customer but has disappointed customers at times" What do you like best about QL2? Most of the time QL2 listens and thinks of finding quick solutions to the customers problems and challenges. Review collected by and hosted on G2.com. What do you dislike about QL2? QL2 has technical scaling challenges and a challenge with circumfenting the latest blocking technologies. As a customer, it looks like the product iterations and improvements have been slow to absent. The UI has been due to be renewed for over 2 years. In terms of monitoring the output data (quality) and alerting the customer there are barely any features in place, this means as a customer you're always chasing the latest bug. For users to trust the product they need to see more metrices, more monitoring and quick repairs. It is economically expensive and tiring for a customer to be doing data checks all the time. It lacks an efficient way to then follow up on these issues, because as customer you are always chasing the support desk. With the lack of an interface here, you end up going through lists of e-mail history & communication, which makes it hard to track issues & their progress. Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 Jun 08, 2023 Thank you for your feedback. We appreciate your recognition of our efforts to address customer challenges. We apologize for any inconvenience caused by technical scaling issues and slow product iterations. We are actively working to improve our interface, monitoring capabilities, and customer support. Your satisfaction is important to us, and we appreciate your patience and understanding. Helpful? Add Comment (1) Share Verified User in Transportation/Trucking/Railroad Verified User in Transportation/Trucking/Railroad Enterprise(> 1000 emp.) Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 18, 2023 "Data delivery is good" What do you like best about QL2? QL2 responds quickly to requests about changes in scripts and websites. Scripts are being developed in a good amount of time. Overall QL2 is a reliable partner when it comes to delivering data and ticket support. Review collected by and hosted on G2.com. What do you dislike about QL2? Sometimes there is no notification when websites stop delivering data. This should be ensured for every script outage in combination with a direct ticket that is opened to get this problem resolved as quick as possible. A data quality mointoring would be helpful. Review collected by and hosted on G2.com. Show More Helpful? Add Comment Share Verified User in Airlines/Aviation Verified User in Airlines/Aviation Small-Business(50 or fewer emp.) Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 16, 2023 "Poor customer service" What do you like best about QL2? Flexibility in the request. You can perform a request for any airline available at any time. Review collected by and hosted on G2.com. What do you dislike about QL2? The scripts fail every time you need them. It takes weeks, sometimes months to be fixed, so it's impossible to plan when to deliver the results if a request. They have a very poor support and customer service. Additionally, we send many (many, many, many) emails to our point of contact to ask for help and she never replies us. Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 May 19, 2023 We apologize for the poor customer service experience you've had with QL2. We understand the frustration caused by script failures and delayed resolution. Rest assured, we are actively working to improve our support and address these issues promptly. Your feedback is valuable, and we appreciate your patience as we make the necessary improvements. See how QL2 improved Helpful? Add Comment (1) Share Verified User in Automotive Verified User in Automotive Small-Business(50 or fewer emp.) Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 16, 2023 "Service not what it once was" What do you like best about QL2? The user interface, lets you have total control over the collection of data from what is collected and when. Review collected by and hosted on G2.com. What do you dislike about QL2? Their service used to be incredible. Bugs were resolved almost straight away. In recent times this has slipped to sometimes unresolved, generally weeks, then the fix doesn't always work. This has forced us to shop around, and we now have a new primary vendor for our collections. Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 Jun 08, 2023 Thank you for your feedback. We appreciate your positive comment about our user interface. We apologize for any decline in our service quality. Your feedback is valuable to us, and we are actively working to address the issues. We appreciate your support and hope to serve you better in the future. Helpful? Add Comment (1) Share Verified User in Automotive Verified User in Automotive Mid-Market(51-1000 emp.) Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 20, 2023 "Great Service" What do you like best about QL2? QL2 provides a great service and is very responsive if issues arise. Review collected by and hosted on G2.com. What do you dislike about QL2? The structure of there billing is one, but there are very few things. Review collected by and hosted on G2.com. Show More Helpful? Add Comment Share Verified User in Leisure, Travel & Tourism Verified User in Leisure, Travel & Tourism Enterprise(> 1000 emp.) Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 16, 2023 "Quality of product and service has degraded over time." What do you like best about QL2? Tool is easy to use and has various functions that could meet our needs. Review collected by and hosted on G2.com. What do you dislike about QL2? There has been a marked reduction in the quality of the service we receive and the tool features over time. Features are de-commissioned if they are not used which is disappointing and it often takes time to reactivate them. Furthermore requests to enhance the tool take a huge amount of time to be rolled out, requiring persistent chasing and follow ups. Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 May 19, 2023 We apologize for any decline in the quality of our service and tool features. We appreciate your feedback and are actively working to address the issues you've raised. At QL2, we strive to provide an easy-to-use tool with various functions that meet your needs. We value your trust in us for benchmarking various providers and will continue to enhance our product and services to ensure a better experience for you. Your input is valuable, and we appreciate your continued support. See how QL2 improved Helpful? Add Comment (1) Share Verified User in Automotive Verified User in Automotive Mid-Market(51-1000 emp.) Validated Reviewer Verified Current User Review source: G2 invite on behalf of seller Incentivized Review May 16, 2023 "Workable web Scraping Program" What do you like best about QL2? Great support team troubleshooting problems. Some retailers come out extremely smooth with limited errors, week after week. Review collected by and hosted on G2.com. What do you dislike about QL2? Not proactive about shops that are degrading over time. The support team has to be notified about shops that are increasing in error rate. It would be better to have this flagged on their end. Review collected by and hosted on G2.com. Show More Helpful? Add Comment Share CZ Chris Z. Small-Business(50 or fewer emp.) Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 23, 2023 "QL2 has been a great partner top help us grow our business!" What do you like best about QL2? The people are what makes the company unique. Review collected by and hosted on G2.com. What do you dislike about QL2? Need to respond faster with specific timelines to remedy. Review collected by and hosted on G2.com. Show More Helpful? Add Comment Share Verified User in Transportation/Trucking/Railroad Verified User in Transportation/Trucking/Railroad Enterprise(> 1000 emp.) Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 24, 2023 "Reliable data" What do you like best about QL2? Reliable data that we use daily and successful integration with other software. Review collected by and hosted on G2.com. What do you dislike about QL2? The product falls behind some competitors. Data visuals could be improved for example. Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 Jun 08, 2023 Thank you for your feedback. We are glad you find our data reliable and appreciate the successful integration with other software. We understand your desire for improved data visuals. We value your input and continuously strive to enhance our offerings. Our focus remains on solving your competitor monitoring needs and providing a seamless experience. Thank you for choosing QL2. Helpful? Add Comment (1) Share Verified User in Leisure, Travel & Tourism Verified User in Leisure, Travel & Tourism Mid-Market(51-1000 emp.) Validated Reviewer Review source: G2 invite on behalf of seller Incentivized Review May 16, 2023 "Not delivering and unresponsive" What do you like best about QL2? It used to have good technology but it deteriorated over time. Review collected by and hosted on G2.com. What do you dislike about QL2? Technology deteriorated over time, not delivering the service and being unresponsive. Review collected by and hosted on G2.com. Show More Response from Sumit Rana of QL2 Jun 08, 2023 Thank you for your feedback. We apologize for any inconvenience caused. We are actively addressing the issues raised and are committed to improving our technology and responsiveness. Please reach out to our customer support team so we can assist you further. Your satisfaction is our priority. Helpful? Add Comment (1) Share QL2 User Ratings 5.9 Ease of Use Retail Pricing Average: 8.5 5.9 Quality of Support Retail Pricing Average: 8.6 Compare QL2 to similar products Do you work for QL2? Update this Profile Explore More Vaccine Tracking Discrete vs Continuous Data PCB Design Software Vertex AI Reviews...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Meal facility and 5 days working is a plus point.

Dislikes

No value for dedication and hard work. Too much office politics. Manager favors openly their loved ones. Fair decisions are not taken. Fire anytime irrespective of experienced or fresher.

Work Details

No value of dedication and hard work.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Salary, work-life balance

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.