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Pole To Win

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3.4

based on 351 Reviews

Video summary

Filter reviews by

Pole To Win Technical Support Representative Reviews

Updated 18 Feb, 2025

Overall Rating

3.3/5

based on 16 reviews

Rating distribution

6 (37.5%)

2 (12.5%)

0 (0%)

2 (12.5%)

Category Ratings

3.2

Work-life balance

3.1

Salary

2.9

Work satisfaction

2.8

Company culture

2.8

Skill development

2.6

Job security

2.0

Promotions

What employees say about Pole To Win?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

92% employees reported

Flexible timing

75% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

1.4

Rated by Women

3 reviews

4.4

Rated by Men

13 reviews

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16 reviews found

Sort by: Popular

Technical Support Representative in Hyderabad / Secunderabad (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jul 2024

Likes

Work culture is good. Leads and SM are supportive

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal and promotion are late and upto the mark

Promotions - Poor

Technical Support Representative in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Jan 2024

Likes

The base pay is very high considering they will even take 12th pass without making a fuss. They do tend to keep you on 3 month contracts at the start and keep you on contract for a year or two before making you a 'permanent', but your position isn't at risk most of the times, your bosses will give you plenty of support and warnings if you tend to make mistakes at the start. The team leads and managers are mostly supportive and understanding....Read More

Salary - Good
Company culture - Good

Dislikes

The job has the same downsides as most customer support jobs, rolling schedules, 9 hour shifts, constant nagging about numbers each hour (though you can mostly just ignore the productivity metrics if you are performing with very high quality but at a slow pace). The appraisals you get will be negligible unless you can secure a promotion.

Skill development - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Representative (working remotely)

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Representative (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Oct 2024

Likes

Nothing is good here

Dislikes

Everything is bad and worst.. not getting paid properly for the target they are giving.. stressful and really worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Work from home (working remotely)

Freelancer

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2024

Likes

Supervisor Behaviour

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

No Promotion opportunities

Technical Support Representative in Bangalore / Bengaluru

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Oct 2022

Likes

Its good for Beginners to get exposure how work culture will be and also HR team is great interms of re creational activities and salary wise.

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing much but there will be not that much beneficial personally working there for more than 1 year interms of gaining knowledge. Its best for freshers.

Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Bangalore / Bengaluru (working remotely)

Contractual

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Dec 2023

Likes

Awesome place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Pole To Win.

Technical Support Representative in Hyderabad / Secunderabad

Gaming Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2022

Likes

Friends teammates

Job security - Good
Work-life balance - Excellent

Dislikes

No dislikes

Salary - Bad
Promotions - Poor

Work Details

It was good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Technical Support Representative (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 Oct 2023

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Night shift work heavy pressure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Representative in Bangalore / Bengaluru

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2020

Likes

Work from home

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Technical Support Representative in Bangalore / Bengaluru

Technical Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Dec 2020

Likes

no job security at all. you can lose your job at any time

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

No job security.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Tech support

Work days: Rotational Shift (Flexible Timings)

Technical Support Representative in Bangalore / Bengaluru

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Aug 2020

Likes

Good colleagues and work exposure

Skill development - Good
Company culture - Good

Dislikes

Career growth

Salary - Poor
Job security - Poor

Work Details

Not that good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Bangalore / Bengaluru

Customer support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2018

Likes

Nice staff, less work, good environment but no job security at all for the freshers, no problem at all for experienced people

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No job security for freshers

Job security - Poor

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Bangalore / Bengaluru

Bpo Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Jun 2018

Likes

Good environment and all are very supportive. We can play games while working.

Salary - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Cafeteria and management

Work Details

I worked as tech support representative for GTA gaming process.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Jul 2019

Likes

Its basically a gaming support company. So, you will get a chance to play videogames. They have playstations and xboxes for play purpose.

Salary - Excellent
Skill development - Good

Dislikes

Job security is not there and work pressure is too high.

Job security - Poor

Work Details

Work environment is very good but work is little bit challenging. Payable is also good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative (working remotely)

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2025

Likes

Work life balance , basic salary is good

Salary - Good
Work-life balance - Excellent

Dislikes

Promotions

Job security - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Pole To Win reviews submitted by Pole To Win employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Pole To Win is the right company for you. 92% of employees report...Read more