Pine Labs Customer Service Associate Reviews

Likes

Leave policy

Dislikes

No Job Security, Poor Work Culture, No Employee Well-being, Biased Leadership, Zero Work Life Balance, Toxic Manager like Deepak Sharma, Politics, Favouritism, Non Professional Colleagues etc.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Nothing much

Dislikes

They dont care about hard work, as far as you are in line with manager, you are good, even though you are playing games entire day on floor, people who are hard working doesn't get anything what they deserve.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company's work culture is very good, specially for any fresher looking for little bit job security. Salary on time. No office time rigidity, as they focused on job done more.

Dislikes

Company's vision is still on old track. less innovation according to the market.

Likes

Nothing.

Dislikes

Very Bad Company & senior Management is very Bad.Pleasr don't join Pinelabs because no future here & the company culture is also very Bad.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Likes

Last one back sales head and sales manager are very supported.

Dislikes

I'm joining at 2020 in that time the way working culture is very good but the last one year it very bad and without any reasons there removed and without any given notice period. And settlement also not getting I'm completing to 4years with any remarks. But not given any respect for employees it's so sad😕.

Likes

Supportive team members

Dislikes

Client satisfaction not upto expectations

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Benefits

Dislikes

After resignation no one help you out in terms how to get submit assets There is no proper information ASM NASRUDEEN very worst behaviour to the team seeking for help

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Favoritism

Dislikes

Work Culture, job security, internal restricting,process change

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Only that I am working here till the next job. Working at Pine Labs has challenges, including a high-pressure environment due to higher management pressure, a potential lack of work-life balance.

Dislikes

No work-life balance, Every mid-year higher management makes announcements and publicity that they have achieved various milestones and made millions of profits, but at the end of the year at the time of appraisal, the suddenly change them as they are in a big loss. Appraisal is big scam for lower-level employees. Every day they suffer from hues harassment.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

An extreme level honest review only for sales people 1 salary on time 2 incentive & other benefits are mouth watering you will have a ambani month if u achieve your target 3 cources are available on crm tool if in case u miss or do not understand in training u have a self chance to go through the product just like u prepare in urexams 4 travel allowance is also punctual if you update it properly on darwin box...Read More

Dislikes

1 dont ever be depended on company leads be a one man army in market then only u can survive 2 you must create your huge set of pipeline then only u can survive in sales role dont be depended upon 4 or 5 customers they can backout any time 3 they dont provide laptop only tab which becomes difficult to maintain data as most of the sales employee are habitual to laptop to maintain accurate data Monday to Saturday working hours Sunday fix off If you dont achieve your target even in last month sunday you have to work Just coz of salary & incentive part i am rating 5 I would have loved to work here but unfortunately got fired coz targets didn't achieve...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Good exposure to offline POS acquiring Payment domain work, Office ambience, few payment experts to gain knowledge from, HR policies, many leaves.

Dislikes

No defined processes, always overloaded with work, random work gets assigned, no measure of Product Manager capacity, one should know and manage end to end payment lifecycle, most employees try to push ball in others court as they are always overloaded with work.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

First 6 month is all good for me post that when management change me any many team members are informing only dislikes for this company.

Dislikes

Work environment. Time management. Higher level management not understand lower level management works/how to treat good,how the employees should work. Not much hike less than 5% overall. Hybrid mode. Canteen (only Tea, Coffee, Biscuit & Namkeen) is there. Managers only want my task should be completed by EOD (means they are not checking whether office time is over or not). No Party, No Trip in a quarterly/yearly. Working 6 days a week(SATURDAY) although this is not in company regulations because on website it's showing SATURDAY & SUNDAY holiday but we are doing. Also if anyone are leaving before 2 years from Pinelabs they should submit there PineLabs bag also....Read More

Work Details

Work policy: 6 days/week from office

Work days: Monday to Saturday (Strict Timings)

Likes

Work is good

Dislikes

Culture is very bad Even after giving your 200 percent your work does not get recognized. Nobody gives credits to juniors. They have new strategy for layoffs called PIP . If employee is in pip and then he resigns manager will come and say you were not in pip it's because of stack ranking we had to put you because of upper managementpressure even though you performed very well and then they match the counter offer too....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexibility. But flexibility here is a two way sword. Senior Leadership will not work with you in inputs, just expect output to come from your individual and your team's hardwork. Full DIY mode of new product/business development.

Dislikes

God forbid, if there is any disruption like Covid or Regulatory issues or Partner issues or Structural issues with any business - Senior Leaders will hang you on the cross [side-line / lay-off / quite firing]. Instead of helping the incumbent address the external issues they will take the easy and dirty way by bring someone new fromoutside to build the business. And they will keep doing it till they find someone who makes it happen....Read More

Likes

Flexible working hours, work life balance and culture of the office are good

Dislikes

Politics are there , people are who doing bettering with seniors will get promotions and appresals only. No job security, suddenly they can ask to leave the job at the time of yearly bonus and appresals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They'll provide normal salary hike while joining the company.

Dislikes

The company is a mess: - No licensed software is provided that is absolutely necessary for daily work execution. Employees either have to buy the software on their own without reimbursement or use trial version. - No work life balance....week after week you'll be given work on Friday evening and that would be expected out of you by Monday morning...cannot even plan to be out on weekends. - Managers are non existent. They are only seen on mails with vague replies. They have no contribution to work management....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.