This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 21 Jun, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.8
Job Security
4.3
Company culture
4.0
Work-Life balance
3.8
Skill development
3.5
Promotions/Appraisal
3.3
Work Satisfaction
3.3
Salary & Benefits
Optum is rated
4.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Optum is rated
4.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Business Operations Specialist in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2023
Likes
It's a Great place to work which provides ample of opportunities for improving Skills and grow
Dislikes
Salary and benefits could have been better
Work Details
Work policy:
6 days in a month
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Business Operations Specialist in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Great place to work. Very good environment and job security.
Work Details
Great
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Business Operations Specialist
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Company is really nice but the management of chat process is pathetic.
Dislikes
Shift should be change on monthly basis not weekly. If load was high they forced to not take breaks and login continuously. I will not continue on this chat process. If your manager is not co ordinating then you will faced the mental break down.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Process Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jan 2025
Likes
Working environment
Dislikes
Management of my process and No weekly or monthly visit of Hr
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Gurgaon / Gurugram
Full Time
·
Research analysis Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2025
Likes
Great culture
Dislikes
Odd timings and late cab services
Team Lead in
Chennai
Full Time
·
Health Informatics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Work life balance
Dislikes
Work burden
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Work as well as friendly environment
Dislikes
Nothing
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Culture, management, ambience
Dislikes
Cab zone
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Everything good
Dislikes
Cab facility not good in optum
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Supervisor in
Bangalore / Bengaluru
Full Time
·
Others Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Benifits
Dislikes
Nothing all good here
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Nov 2024
Likes
Overall it's a very good company to work and it's attachments never forget the culture is very attractive
Dislikes
No dislikes
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Job security and benefits
Dislikes
Nothing
Other Optum Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate Software Engineer 2 in
Noida
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jan 2025
Likes
Work - Life Balance is good , Job security is great , Average compensation better than regular industry standard.
Dislikes
No growth , No promotion , people literally spending their career in a company just by doing yes sir no sir , no development , poor work culture , extreme politics , favouritism not a good company to survive for more than a year.
Work Details
Work policy:
10 days/month from office from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Claims Associate in
Faridabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Dec 2024
Likes
I enjoyed my work with Optum . It is a good company and the environment is also great . Optum thinks about their employees very well. I'm thankful of the company for gave an opportunity to work with them.
Dislikes
Everything is good in optum but several things wasn't good in my Process(C&S).
Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
There is no work pressure
Dislikes
No appraisal no hikes no promotion the management was not good they are not least bothered about their employees.
Head office was in gurgaon but those people develop their self they will not give much importance to Hyderabad employees
A part from IT sector if you randomly ask with any operational team you will get the same answer their is politics. The manager will change every year optum will provide a survey every year how the organisation is running for every employee but the manager will call us and they will take the control from us and fill the forms and give rating 5/5 for the organisation and for themself .If any onshore people is reading this please make this issue it's very bad for the organisation...Read More
Work Details
Work days: Monday to Friday
Senior Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Great work life balance, learning depends on team, job security is pretty good, salary & benefits are decent.
Dislikes
Promotion and growth aren't attractive enough. Being a healthcare company, they have lots of security policies which sometimes might restrict learning and exploration opportunities with new tech.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Full Stack Developer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Nothing at all.
Dislikes
No promotions , increment is 5-8% yearly. Promotion is impossible. Everytime change of hierarchy. Not stable. Work life balance is impossible if the manager is from India.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Medical Coder in
Mumbai
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Nothing for now. Last year it is used to be one of the best organisation. When it is used to be Episource. Now after Optum acquiring it becomes worst.
Dislikes
No Work life balance.
Target Pressure . Rude behaviour by management.
Not appreciating employees efforts. Low salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Medical Coder in
Mumbai
Full Time
·
Healthcare & Life Sciences - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Nothing
Dislikes
Extreme work pressure with no target consideration.
Unrealistic target expectations.
Rude behaviour of TL's.
Working for more than 8,9 hours ended up to get marked as halfday .
No work life balance.
Even after having flexi hours for login. Managers constantly ask employees to login before 9am.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Medical Coder in
Chennai
Full Time
·
Healthcare & Life Sciences - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Working atmosphere is good and there is no frequent change in project, which helps to know the project and get stable in quality and production
Dislikes
Work pressure, no good salary hikes or promotion, Too much of internal politics which spoils the standards of an MNC.
Clinical Investigator in
Noida
Full Time
·
Doctor Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
NA
Dislikes
I was forced to WTO despite my medical and family conditions. And when i asked to extend WFH i was asked to resign then management made me do it forcefully.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Claim Representative in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Optum comes with the best management, job security with stress free working environment, with only 10 days of office and 20 days of work from home.
People also ask about Optum's Business Operations Specialists
How is Optum to work for?
Optum is rated 4.0 out of 5, based on 3 reviews by employees on AmbitionBox.
Optum is known for Job Security which is rated at the top and given a rating of 4.8. However, Salary & Benefits is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Optum read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Optum?
According to AmbitionBox ratings, Optum employees rate its salary and benefits as 3.3 out of 5. You can know more about Optum Salaries at AmbitionBox
How is the work culture at Optum?
Work culture is rated 4.3 at Optum by 3 employees. While job security is rated 4.8 and work-life balance is rated 4.0 at Optum. Read detailed reviews by employees of Optum on AmbitionBox.