Nykaa is rated
2.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Nykaa is rated
2.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Mumbai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Apr 2021
Likes
I love the work culture over here....
Dislikes
There is politics obviously like we find in most of work places...Addressing our issues takes time. Salary n other facilities are superb....but career growth is slow..... Rest is best....👍
Work Details
My job is quite good! I learned everything on job. I got opportunities to work for different roles within Nykaa Customer Service.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Counseling section for employees & Training on Ms excel, language skills
Senior Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Security. Salary on time. My Salary never got delayed
Dislikes
Leadership is aimless. They are holding their respective position and only think for themselves hence not allowing others to grow.
Managers who have been working since its inception are not ready for change. But no grudges against the family. I thank them for creating a great brand and an oppurtunity for people like us but the CS team leadership needs ouster.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2022
Likes
Nothing
Dislikes
No growth, no career opportunities, no promotions, toxic culture,toxic people
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 23 Jan 2021
Likes
No growth opportunities.
Senior Customer Service Executive in
Mumbai
Chat Process Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Jun 2020
Likes
Salary is always credited on time, Friendly environment. Excellent interior work.Good cafeteria.
Dislikes
Too much of politics, Management is very biased, roasters are not allotted as per sequence, Appraisals are given to once who don't actually deserve. In short people who are in good books will get everything in platter, for the rest even if you give your best it will not be appreciated.
Work Details
Work timings: Flexible Timings
Senior Customer Service Executive in
Mumbai
Corporate Communication Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2018
Likes
Friends and team mates
Dislikes
Nothing
Work Details
Worked in chat process
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Nykaa.
Senior Customer Service Executive in
Mumbai
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Feb 2019
Likes
Have worked for 2 years here and it was the most pathetic time of my life.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Kolkata
Full Time
·
Retail Store Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Oct 2024
Likes
I have like that nykaa .com is good e commercial site and many things are learned in company
Dislikes
Salary incriment Designation and Most Company last Time say that contractual /Agreement etc
Work Details
Work timings: Flexible Timings
Analyst in
Mumbai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Aug 2024
Likes
mast tha sab
Dislikes
sab kuch
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Strategic Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Apr 2024
Likes
Good working environment
Dislikes
Good working environment
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Shillong
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Feb 2024
Likes
Company is good but management is very poor
Dislikes
Very poor management
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Sep 2023
Likes
NA
Dislikes
Nepotism, overworked peers, unrealistic ever changing flow of tasks, no respect for experience or hierarchy
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Howrah
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Jul 2023
Likes
Job security , Learning stage
Dislikes
Salary structure High to low staff comunication
Work Details
Work days: Monday to Saturday
(Strict Timings)
Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Work life, people and culture
Dislikes
Growth and hierarchy
Work Details
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Team Manager in
Bhubaneswar
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jul 2023
Likes
Work culture, senior management
Dislikes
Nothing, nothing, nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Gorakhpur
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jan 2024
Likes
Very good company
Dislikes
No comment
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Mar 2023
Likes
Nothing as such, its always unnecessary work pressure
Dislikes
There is no proper sop n the developed system, its been many years company is still learning
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Other Nykaa Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Dispatch Associate in
Guwahati
Full Time
·
Dispatch Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Got to learn a lot.There is a good freedom in working at Nykaa.
Dislikes
On-roll staff behaviour and their etiquette is so bad,they should be polite and they don't know how to talking.Salary increases according to working experience is so less. Designation.With any designation promotion, there is no corresponding increase in salary.
Seles Executive in
Jaipur
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2024
Likes
I feel like working in the company because the name of the company is good and the product of the company sells very well in the market.
Dislikes
senior management is absolutely weak!One person started thinking that I am the owner of the company. I will say something. The company will run like that. The employees will run it.Senior management did not know this. Why are they leaving Improve? At least ask them why are they leaving the job
Senior Audit Executive in
Guwahati
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Dec 2024
Likes
Key role were discuss properly during the financial year
Dislikes
Discrimination between employees some are getting benefits and some are not it depends on which department you are working
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Brand Manager in
Mumbai
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Only the view from the 6th floor office in dadar
Dislikes
Worst company to work for, no respect for the employees. Even after doing a business of Rs 800 cr in 8 days during sale the company gave vadapav as a token of appreciation and scolded the ones who had two.
No job growth or stability and one of the worst payer in the industry. The brand is dying slowly.
The average stint of a brand manager is 8 months only due to horrible work culture. The processes are from the 18th century and the tech is no where to seen, leading to manual work on the employees....Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Makeup Artist in
Lucknow
Full Time
·
Beauty & Personal Care Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Salary is good
Dislikes
The cluster manager sunny was the worst leader to work with..this guy doesn't know anything except shouting on store team. He has no guts to say wrong to the person who is wrong but keep buttering ladies of the store. He only needs women attention and hate boys. Promotes favourite girl who can't handle the problem.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Mumbai
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2024
Likes
The team seniors were good rest was good my logistics sir Sumit sir and Sachin sir were helpful n jagrati ma'am and monoj sir .helpful . But the work timing was bit issue and the partiality of the team leader was not good she used to torture ms sadiya
Dislikes
The staff torture the team lead was very irritating
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Company is good.
Dislikes
The company is good overall, but the management of the operations audit department is not well-educated. They tend to favor people who have been with them since the beginning. The manager, (R P) lacks education and even struggles with drafting emails. They also mistreat team members, even during calls. There have been instances where they avoid interacting with senior management. If you are a favorite, then you don't need to worry, but if not, it's not a good situation. I advise against joining the Ops Audit Department team.Six day working...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Mumbai
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Sep 2024
Likes
Work is creative and interesting. Few old employees (who have left) were good.
Exposure is good, and u can get creative however there are people in line to steal credit. You get featured on social media so it looks shiny. Get to attend events and meet people which seems excited but is exhausting
Dislikes
Politics at its peak, please come in Only if u have thick skin. Women love their share of gossip,so you can very well become the topic. Appraisals are basis how well you can bootlick people in power. Promotions are a joke. There’s no HR’s help. HR hires people only when you take initiatives and there’s people leaving so quick because there’s hardly any structure
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Beauty Advisor in
Chennai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Aug 2024
Likes
Salary incentives are satisfied...provides training for all
Dislikes
Management not treating all eqaully...giving previliges to experienced one manager is the worst attitude i ever work with
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive Finance & Accounts in
Mumbai
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Colleagues are cooperative.
Dislikes
HR is not at all cooperative they are only dependent on the respective HOD persons reply.
Partiality in increment/promotional activities
Favouritism is being played here
Yearly awards are not being discussed and just randomly gifted without the voting
No work life balance just long working hours just to get work completed
No professional environment
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
People also ask about Nykaa's Senior Customer Service Executives
How is Nykaa to work for?
Nykaa is rated 2.1 out of 5, based on 8 reviews by employees on AmbitionBox.
Nykaa is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 1.5 and can be improved. To know first hand how it is like to work at Nykaa read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Nykaa?
According to AmbitionBox ratings, Nykaa employees rate its salary and benefits as 2.4 out of 5. You can know more about Nykaa Salaries at AmbitionBox
How is the work culture at Nykaa?
Work culture is rated 1.7 at Nykaa by 8 employees. While job security is rated 4.1 and work-life balance is rated 2.0 at Nykaa. Read detailed reviews by employees of Nykaa on AmbitionBox.
Tell us how to improve this page.
Nykaa Senior Customer Service Executive Reviews by Locations