Nova IVF Fertility Customer Care Manager Reviews by 7 Employees | Rated 4.6/5

What employees say about Nova IVF Fertility ?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

40% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

4 reviews

4.5

Rated by Men

3 reviews

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7 reviews found

Sort by: Popular

Customer Care Manager in Siliguri

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Nov 2024

Likes

Work Life Balance was good

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Customer Care Manager in Bhopal

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2023

Likes

Work culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Interference in others coworkers work

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Manager in Gorakhpur

Full Time

Administration Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Apr 2022

Likes

I can't suggest to any person who are join Nova IVF.

Skill development - Good
Job security - Good
Promotions - Good

Dislikes

Seniors Politics, Seniors not supportive, Unnecessary Pressure.

Salary - Bad
Work satisfaction - Bad

Work Details

Very bad

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Manager in Gorakhpur

Full Time

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Sep 2021

Likes

Overall Nova IVF Fertility is a best organization for a good career. I have proud my self because I am part of Nova IVF Fertility. Thanks Nova IVF.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Manager in Prayagraj / Allahabad, Uttar Pradesh

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2025

Likes

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions - Poor

Customer Care Manager in Indore

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

It was nice experience. I learnt a lot here. My overall development is because of Nova

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Monetary benefit is very less

Salary - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Manager in Rajaji nagar

Manager customer care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Very good place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

A very good hr anindita and management team

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Similar Designation Reviews

Customer Care Executive in Kolkata

Full Time

Other Hospital Staff Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2024

Likes

There is only 1 thing which I feel good, That is salary system. Every month you get your salary on 31st,end day of thr month.

Salary - Excellent

Dislikes

Very worst working culture..Doctors behaviour is so rude and management is very biased.toxic people sitting on upper level...there is no justice. A good employee cannot adjust with this organization. Tremendous mental pressure...and overall job security is very poor... If you are eligible for oil buttering then go for but otherwise pls don't go.

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Kolkata

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 03 Sep 2024

Likes

Salary on time

Job security - Good

Dislikes

Toxic work culture and too much work pressure no work growth..no carrier growth and salary not increasing enough

Salary - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Nov 2024

Likes

Good

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not bad thay need to increase the salary for good working person

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Dec 2024

Likes

It is my 1st job so many more things I learn & gain more experience

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jul 2024

Likes

Friendly environment supportive staff caring

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing was there to dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive in Kolkata

Full Time

Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Aug 2024

Likes

Nothing.. Very irritating workplace...very bad management...

Dislikes

Everything..very frustrating very unhealthy environment for a person to work there..Not recommended... Management is very poor they ask employees to leave the company forcefully.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Nov 2023

Likes

Working Environment. Cooperative skills

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive in Ludhiana

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Aug 2023

Likes

Work culture is very happy

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security is not present

Job security - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Business Development Manager in Mumbai

Full Time

Sales & Marketing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Sep 2022

Likes

You can learn a lot in the company,Good Brand

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

From when the new people joined the company it will become a political party

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kolkata

Full Time

Customer Care Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 26 Apr 2022

Likes

Teammates are supportive

Dislikes

There is a lot of politics and the management doesn't address out issues.

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Other Nova IVF Fertility Reviews

Clinical Coordinator in Kolkata

Full Time

Doctor Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2024

Likes

Very good work environment , supportive, encouraging people around you to motivate everyday to do the best.

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary scale of mine.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Doctor in Bangalore / Bengaluru

Full Time

Management Consulting Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2024

Likes

Dislikes

Politics Discrimination No value No self respect

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Pharmacist in Gurgaon / Gurugram

Full Time

Other Hospital Staff Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No because nova environment is very very good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Clinical Coordinator in Agra

Full Time

Doctor Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2024

Likes

Work culture is very good , Ethical practice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Staff Nurse in Pune

Full Time

Nursing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Feb 2024

Likes

Working environment is very good and supportive staff... Learned lot of things in IVF fertility.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No reason for dislike

Embryologist in Kolhapur

Full Time

Pharmaceutical & Biotechnology Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Jan 2025

Likes

Good employees , good atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing

Pharmacist in Patna

Full Time

Pharmacy Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2024

Likes

Helping employees.

Skill development - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Management is not good . other wise overall Ok .

Salary - Poor
Promotions - Poor
Company culture - Poor

Clinical Coordinator in Siliguri

Full Time

General Medicine Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2025

Likes

The work culture, communication, provided trainings are soo good that develops internal external both confidence

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

The increment are not soo good, otherwise there was not exact reason to dislike

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Clinical Coordinator in Chandigarh

Full Time

Doctor Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2025

Likes

Work life balance Weekly offs

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Lab Manager in Pune

Full Time

Health Informatics Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Nov 2023

Likes

Nothing to like here

Dislikes

Everything

Skill development - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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Nova IVF Fertility Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Nova IVF Fertility reviews submitted by Nova IVF Fertility employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Nova IVF Fertility is the right company for you. ...Read more

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Nova IVF Fertility Customer Care Manager Reviews