Nkgsb CO-OP Bank Clerical Staff Reviews

Likes

Most of the staff exept few are always helpful and understanding and motivating. Till now there is not as much pressure of selling life insurance as there is in pvt sector banks.

Dislikes

Upper management is just sooo competitive and inefficient that it seems like all have been appointed by taking bribe or political influence. Work is very poorly handled by the back office departments. Your work will be done on top priority only if you know the people working in the department handling your work. Otherwise you willbe kept hanging and begging for getting the work done. There is no transparency to track your work. Lot of duplication of work is required to do here which slows and brings down your efficiency and all the staff are aware of all these inefficiencies but since there is no feedback handling appetite of the old upper management the 2nd level upper management passes these shortcomings to other lower staff and the lowest level staff anyways doesn't care for the organisation since they have realised that they are working like bondage labour just for the sake of salary. As such 65 to 70 percent of staff being ladies they are good at convincing Customers to go through all the inefficient processes the bank operates in and also in sweetly forcing customers to buy all the wrong insurance products. The top level management, in all these years, have deeply ingrained in their staff to just follow the inefficient processes given to them without questioning or speaking against them that there now no process left to voice the concerns or give feedbacks to the top management. All the internal communication from higher ups is jsut one way i.e. from top to bottom these should be rather called as instructions and not communications. If you are a new joined staff you will be trained to simply take orders of the higher ups and fearing them. The higher ups have installed many of their religious community based staff in between normal staffs,who have good contacts with higher ups and act like their secret agents being in between normal staff and propagating their agenda to other base level staff and sometimes also reporting your actions. These agents will also install fear in you constantly at all occasions by giving you instances of punishment transfer and other actions being taken against the rebellious and brave staff who questioned the higher ups. In todays time this bank lacks a lot too much. Even today if by gods grace this bank decides to completely change its orthodox ways and upper level staff they can improve quickly because the base level staff are much better in their thinking, much younger and competitive. All the best to all staff and bank as whole Staff : Highly Potential Management : Highly efficient at destroying the potential. P.S. : By now you should know that there are no Exit Interviews because all the base level staff including the ones in HR have either worked at branches or are fully aware of the inefficiencies but since the management is all deaf and doesn't bother for attrition, the HR doesn't bother to introspect the reason for attrition....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Seniors are very helpful.

Dislikes

Slow career growth