Apollo Hospitals Customer Service Executive Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 May, 2024
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Salary & Benefits
5.0
Skill development
5.0
Promotions/Appraisal
4.5
Company culture
4.5
Job Security
4.5
Work-Life balance
4.5
Work Satisfaction
Apollo Hospitals is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Apollo Hospitals is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Oct 2024
Likes
Infrastructure, good manager 🥰 and executives, profession, totally it's brand
Dislikes
About the payment modes like if there is proper connection paying UPI and card payment through pos it will be very great 😃
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Part Time
·
Nursing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2024
Likes
TEAM WORK
Dislikes
WORKING CULTURE IS TOO MUCH POOR
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Nothing not a safe place to work in Kolkata Apollo hospital telehealth
Dislikes
Sudeep who thinks he is a very smart the partial man and a characterless he is thinking the first batch loves him first batch is a worst batch ever who only back bitching and the management is partial girls are not safe there so kindly never go to that place for work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Proctocols set for patients and doctors, accuracy of work flow internally
Dislikes
Fast process should be and simply process.
Work Details
Work policy:
One day week off Sunday
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Mumbai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 Nov 2024
Likes
interior and decorum of hospital
Dislikes
about promotions,change of dept,
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2024
Likes
Less stress
Dislikes
No growth
No hybrid
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sales Manager in
Chennai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 May 2024
Likes
Very good experience and motivation also.
Dislikes
No dislike
Deputy Manager in
New Delhi
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Worst company to work at Unit level, False Commitments not only with employees but with clients and associated partners. You won't feel like employee rather you feel like slave. Seniors don't have the adequate knowledge plus no leadership skills. They are the perfect example of Micro-Managers. (This is only at Unit level)
Although, it's great to work at Group level.
Dislikes
The pathetic leadership they have at Unit level in Apollo Hospitals Delhi. They are the Micro-managers, no work to do rather disturbing the work momentum.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Senior Associate in
Bangalore Rural
Full Time
·
Corporate Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Employee health benefits.
Dislikes
Work culture and growth scope is very limited.
Overall company work culture is old school and laid back.
No proper company structure.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2023
Likes
Everything is best in this organisation
Dislikes
Everything is best in this organization
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
New Delhi
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Job security
Dislikes
Salry hike is not good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Jul 2023
Likes
Brand value
Dislikes
Not properly structured
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Other Apollo Hospitals Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate 2 in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2024
Likes
The worst work culture you can find somewhere that is in Apollo. Managers don't behave like managers, but housekeeping staff. The housekeeping staff are more responsible, well behaved, organized than the managers, HR, or ops team & training. The training dept needs training itself. Managers need to be managed. And the culture of work seems to be more like a club house than an office.
The company is too horrible, there is nothing to like about anything.
The worst company ever found, people here, are much more interested in other's personal life rather than professionalism....Read More
Dislikes
Everything, starting from operation to Hr to upper management is disfunctional.
Would not recommend anyone!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Fire & Safety Officer in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Best for new bees. To learn in a vast medical industry
Dislikes
Few time being individual is best and few times team work is noticed. However this should remain constant all the times
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Resident Medical Officer in
Kolkata
Full Time
·
Doctor Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 17 Nov 2024
Likes
Timely payment, learning opportunity from senior consultants. Able to treat patients with the help of required teams of specialties as needed.
Dislikes
Huge politics, low salary, administration is non co operative and desires work only superhumans can do.
Work Details
Work days: Rotational Shift
(Strict Timings)
Staff Nurse in
New Delhi
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Nov 2024
Likes
I have a dream work in top hospital of india patient care and patient improvement is very very good salary is given on time.
Dislikes
Salary not received on time
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Nursing Supervisor in
Ahmedabad
Full Time
·
Nursing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Every thing...... only one thing disappointed me and it's salary increament.
Dislikes
Salary and appraisal disappointed me.....I joined as a nursing supervisor on 31000 although I didn't get in salary increament till 2 years .....when I was on resignation period end of the 2 year....I got increament.......big disappointment...
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager Finance in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Pay will get on time
Dislikes
They aren't focusing on improvement of work culture. Still the are following 1980s model. All are manual works. Wasting stationery like anything. Management should concentrate on this.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Senior Assistant in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Nothing
Dislikes
The worst work culture you can find somewhere that is in Apollo. Managers doesn't behave like managers, but housekeeping staffs. The housekeeping staffs are more responsible, well behaved, organized than the managers, HR, or ops team & training. Training dept needs training itself. Managers needs to be managed. And the culture of work seems to be more like a club house than a office.
Registered Nurse in
Chennai
Full Time
·
Nursing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2024
Likes
I like the apollo hospital very much.work life balancing and duty hours management is little bit challenging but I love to work there.I have gained lots of memories and appreciation there.The team I worked with is really a good and relaxing experience for me.My seniors taught me a lot and helped in the place wherever I need in a kind manner.I also had lots of benefits there including low fees hostel benefits.My first working place I won't forgive and forget that place.My overall experience is good and nice if I got a chance to work there again I am pleasure to work🤗☺️....Read More
Dislikes
Working hours is little bit high.Managing with limited staff
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within City, Travel Within Country.
Senior Resident Doctor in
New Delhi
Full Time
·
Doctor Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Regular salary, work culture, perks and benefits, good clinical load, facilities, leave policy
Dislikes
Very less salary, minimal appraisal, too much work load,
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
HR Manager in
Ahmedabad
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 Sep 2024
Likes
Nothing.. no one can ever like anything about this unit of Apollo Hospital located at pathetic location in Gandhinagar. It's not really worth working.
Dislikes
No infrastructure, No cleanliness, No basic amenities like Toilet at each floor. No Travel services, No complementary meal to employees. No work Life Balance. Salary deduction on latemarks but no flexibility with In/Out timing.
HRD is at 1st floor & Toilets are on 5th floor where Marketing & COO sits. Another is on Ground floor. Only Urinals on 1st floor that too stincky & dirty. No Hygiene at all. Almost everyone is frustrated with management. No support from Chennai HO as well. Staff don't even use Outlook. Keep Data in physical paper & files format.. HR demands manual work in Technology era.. asking managers to do donkey work of Data entry. IT dept themselves don't know to configure MS Office, Outlook, Teams & other work related softwares. COO encourages working on Sundays & Holidays without any perks & benefits.
Overall.. WORST place to work.. Be careful as they neglect basic requirements saying its a service sector.
It's Not the case with Apollo Hospitals at Navi Mumbai or Chennai or Bangalore.. but only with this Gandhinagar Ahmedabad Guj unit....Read More
People also ask about Apollo Hospitals's Customer Service Executives
How is Apollo Hospitals to work for?
Apollo Hospitals is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Apollo Hospitals is known for Salary & Benefits which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.5 and can be improved. To know first hand how it is like to work at Apollo Hospitals read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Apollo Hospitals?
According to AmbitionBox ratings, Apollo Hospitals employees rate its salary and benefits as 5.0 out of 5. You can know more about Apollo Hospitals Salaries at AmbitionBox
How is the work culture at Apollo Hospitals?
Work culture is rated 4.5 at Apollo Hospitals by 2 employees. While job security is rated 4.5 and work-life balance is rated 4.5 at Apollo Hospitals. Read detailed reviews by employees of Apollo Hospitals on AmbitionBox.