Mindteck Customer Success, Service & Operations Department Reviews

Employer’s Response

Thank you for taking out time to leave a review. As far as salaries and increments are concerned, such matters are dependent on a number of factors, including business profitability and market competitiveness, as well as role and performance. Our L&D programme is designed to be useful for employees at all levels. Also, please know that on a consistent basis we are engaged in delivering multiple projects for top-tier clientele spanning several industries and geographies. Needless to say, reading your review has been disappointing! You may write to us at mindtecklistens@mindteck.com with the details about toxic culture so we can understand your referral points however let me reiterate that- as an Organization we always encourage a transparent & equal employment work culture.

Employer’s Response

We ensure all our employer receive ample opportunities to perform well. It seems to be you are among the many talented professionals we have hired for our clients & sometimes, we don't get information about a project ending well in advance due to circumstances beyond our control; however -we always follow the employment terms and conditions and strive to be fair to our employees.Take care and stay safe!

Employer’s Response

Thank you for sharing your feedback. It's wonderful to hear that you appreciated the positive work culture and the learning opportunities provided during your time with us. We are vigilant towards retaining our top talents through various initiatives and by acknowledging the current level of performance, future potential and available of roles. We regret the challenges you faced in this regard and appreciate your honest feedback. Out of curiosity I want to know if you got a chance to talk to your RM/HR partner about your dissatisfaction.

Employer’s Response

Thanks for your feedback. We always strive to keep improving in all aspects of growth and employee wellness programs. As you may know, increments depend on multiple factors such as the role, company performance, market competitiveness, etc. However, feel free to discuss this with your manager or the HR team for clarification.