Metal Power Analytical Area Service Executive Reviews

Employer’s Response

Thank you for sharing your feedback. We value input from our employees, both past and present, as it helps us improve. At Metal Power Analytical, we are committed to equipping our service engineers with the necessary skills and knowledge. That’s why we provide a comprehensive 5-day training program at the time of joining, covering both technical and operational aspects. Additionally, we conduct regular refresher courses to ensure our team stays updated with the latest developments. We also encourage open communication and feedback from our service engineers. If you felt unheard, we regret any gaps in communication and welcome constructive discussions to enhance our training and support systems. We are always striving to improve, and your insights will help us refine our processes. If you have specific suggestions, please feel free to reach out via our official communication channels.

Employer’s Response

We regret to hear about your concerns regarding your exit process and final settlement. However, to ensure transparency, we would like to provide clarity on the situation. Your employment was impacted by repeated loan recovery calls made to the company board line and via emails. These calls not only disrupted operations but also harassed multiple employees, including your reporting manager, HR team, and colleagues. The language used by the recovery agents was inappropriate and beyond tolerance limits. Despite this, the company took a supportive stance. Upon learning about your financial distress, we voluntarily extended an advance to help you clear your outstanding loan. You mentioned that the loan was taken for your mother’s hospitalisation. However, after receiving repeated recovery notices, further investigation revealed that you had multiple outstanding loans from different sources since 2020 and defaulted on most of them. This was not a concern for the company until the recovery agents began continuously calling and harassing our employees. Even after the company provided financial assistance, the recovery calls persisted due to your failure to clear the entire dues, and you refused to engage with the agents. Given our core value of integrity, we sought your explanation but did not receive satisfactory responses. As a result, the company decided to terminate your employment. However, as you requested through your manager, HR agreed to process it as a resignation rather than termination. Your final settlement was completed as per resignation policies, and all calculations were done following company policy and the terms outlined in your offer letter. The details were communicated to you via phone and email multiple times, yet you continued to dispute valid deductions. We take our employees' concerns seriously and are open to constructive discussions. If you have any further queries, we encourage you to reach out to us via the official communication channels.

Employer’s Response

Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. At Metal Power Analytical, we believe in performance-based growth rather than tenure-based promotions. Employees who demonstrate skills, commitment, and excellence are recognized and rewarded accordingly. Regarding job security, we ensure a stable and growth-oriented environment for all employees, with clear expectations and support for professional development. We appreciate your input and encourage you to share specific concerns through our official communication channels so we can work towards improvements.

Employer’s Response

Thank you for taking the time to rate us. Since you haven’t shared specific feedback, we would appreciate if you can elaborate on your likes and dislikes at MPA. Your feedback is valuable to address any challenges and work towards improvements. Wishing you the best in your career.

Employer’s Response

Thank you for your feedback. We appreciate that you found our salary structure and work timings satisfactory. We would like to clarify that our flexible timings are designed to support a healthy work-life balance while maintaining productivity. At Metal Power Analytical, we focus on skill development through structured training programs and career growth based on merit rather than tenure. Regarding job security, we ensure a stable and growth-oriented environment for all employees, with clear expectations and support for professional development. We also continuously strive to build a positive and growth-oriented company culture. We encourage you to share specific concerns through our official communication channels so we can work on meaningful improvements. Wishing you the best in your career.

Employer’s Response

We regret to hear that your experience did not meet your expectations. At Metal Power Analytical, we are committed to fair compensation, continuous skill development, and performance-based growth opportunities. Skill Development – We provide structured training, including a 5-day onboarding program for technical roles and regular refresher courses to enhance employees' technical and professional skills. Job Security – We value and support our employees and provide timely, continuous feedback and improvement opportunities. Promotions & Growth – Career advancement at MPA is purely merit-based, ensuring that performance is recognized and rewarded. We would appreciate any specific feedback you may have, as we always look for ways to improve. Please feel free to reach out via our official communication channels.

Employer’s Response

Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. At Metal Power Analytical, we strive to create a fair, transparent, and performance-driven work culture where hard work and dedication are recognized. We encourage open communication and merit-based recognition to ensure employees feel valued. We take concerns about workplace culture and recognition seriously and continuously work towards fostering a more positive and rewarding environment. If you have specific suggestions, we welcome you to share them through our official channels so that we can improve. Wishing you the best in your career.