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Merck Customer Success, Service & Operations Department Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 28 Aug, 2023

Overall Rating

4.0/5
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Category Ratings

4.6

Job Security

4.6

Work-Life balance

3.9

Company culture

3.8

Skill development

3.8

Salary & Benefits

3.7

Work Satisfaction

3.3

Promotions/Appraisal

Top Mentions in Merck Customer Success, Service & Operations Department Reviews

1 review found

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Top Merck Interview Questions

Q1. proc report/ which argument should be used to modify variables
Q2. Why you are using BODS?

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Q3. How would you price an item ? What is your approach ?
Q4. Already added in upper column
Q5. Whats expectation in CTC

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People also ask about Merck's Customer Success, Service & Operations Department

How is Merck to work for?
Merck is rated 4.0 out of 5, based on 13 reviews by employees on AmbitionBox. Merck is known for Job Security which is rated at the top and given a rating of 4.6. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Merck read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Merck?
According to AmbitionBox ratings, Merck employees rate its salary and benefits as 3.8 out of 5. You can know more about Merck Salaries at AmbitionBox
How is the work culture at Merck?
Work culture is rated 3.9 at Merck by 13 employees. While job security is rated 4.6 and work-life balance is rated 4.6 at Merck. Read detailed reviews by employees of Merck on AmbitionBox.

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Gender Based Ratings at Merck Customer Success, Service & Operations Department

based on 13 reviews
4.0
Rated by 5 Women

Rated 4.7 for Job Security and 3.9 for Skill Development

women
4.1
Rated by 8 Men

Rated 4.9 for Work-Life Balance and 4.6 for Job Security

men

Working Days at Merck Customer Success, Service & Operations Department

based on 13 reviews
Monday to Friday
76%
Monday to Saturday
8%
Alternate Saturday off
8%
Other
8%

Work Timings at Merck Customer Success, Service & Operations Department

based on 13 reviews
Flexible timing
Strict (6pm - 3am)
Strict (9am - 5.30pm)
42%
35%
12%
11% employees reported other strict timings

Shift Timings at Merck Customer Success, Service & Operations Department

based on 13 reviews
Night shift
Day shift
80%
20%

Business Travel at Merck Customer Success, Service & Operations Department

based on 13 reviews
No travel
50%
Within city
40%
Within country
10%
Senior Analyst
13 salaries
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₹4.8 L/yr - ₹16.5 L/yr

Specialist
10 salaries
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₹4.7 L/yr - ₹9.5 L/yr

Analyst
4 salaries
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₹3.8 L/yr - ₹7.3 L/yr

System Engineer
4 salaries
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₹5.8 L/yr - ₹8.1 L/yr

Senior Systems Engineer
4 salaries
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₹9.2 L/yr - ₹12 L/yr

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1 total response
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