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3.3

based on 91 Reviews

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Medfin India Customer Success, Service & Operations Department Reviews

Updated 15 Feb, 2025
Overall Rating
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3.4/5
based on 29 reviews

Rating distribution

Category Ratings

3.3

Work satisfaction

3.2

Work-life balance

3.1

Salary

3.1

Skill development

2.9

Company culture

2.8

Job security

2.6

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What employees say about Medfin India?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

46% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

53% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

7 reviews

3.4
male

Rated by Men

21 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.4
 • 29 Reviews
Sales & Business Development
3.8
 • 13 Reviews
Healthcare & Life Sciences
4.1
 • 8 Reviews
Top Mentions in Medfin India Customer Success, Service & Operations Department Reviews

29 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Medfin India's Customer Success, Service & Operations Department

Is Medfin India's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 29 employee reviews, it's clear that most employees have an average experience working at Medfin India's Customer Success, Service & Operations Department. Work satisfaction holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.6.
Does Medfin India's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Medfin India's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 29 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Medfin India's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Medfin India's Customer Success, Service & Operations Department, click here .
How is the work culture at Medfin India's Customer Success, Service & Operations Department?
Work culture at Medfin India's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 29 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Medfin India's Customer Success, Service & Operations Department?
Based on 29 reviews on AmbitionBox, Medfin India's Customer Success, Service & Operations Department employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Medfin India's Customer Success, Service & Operations Department.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 Medfin India reviews submitted by Medfin India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Medfin India is the right company for you. 46% of employees rep...orted the working days at Medfin India as Monday to Friday. 50% employees reported the work timings at Medfin India as Flexible timing. Read more
Medfin India Salaries in Customer Success, Service & Operations Department in India
Process Associate
11 salaries
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₹1.1 L/yr - ₹2.5 L/yr

Operations Executive
6 salaries
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₹3.5 L/yr - ₹4.2 L/yr

Inside Sales Executive
5 salaries
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₹3.5 L/yr - ₹4.5 L/yr

Team Lead
5 salaries
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₹5 L/yr - ₹6 L/yr

Senior Process Associate
5 salaries
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₹1.5 L/yr - ₹4.3 L/yr

Explore more salaries
Employee Benefits at Medfin India Customer Success, Service & Operations Department
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+1 more benefit
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