Mashreq Global Services Customer Support Officer Reviews
based on 4 reviews
Updated 5 Apr, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.8
Promotions/Appraisal
3.8
Salary & Benefits
3.0
Company culture
3.0
Skill development
2.7
Work-Life balance
2.6
Work Satisfaction
1.8
Job Security
Mashreq Global Services is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Mashreq Global Services is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Support Officer in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2023
Likes
In Mashreq only salary is good apart from that nothing.
Dislikes
Job security is not there and work culture is worst, we have to work 13 to 14 hrs everyday to reach the target.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Officer in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Sep 2023
Likes
Colleagues are good
Infrastructure and Environment
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Chennai (working remotely)
Full Time
·
Risk Management & Compliance - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Nov 2024
Likes
All will be good when you under good hand..I got and benefitted.
Dislikes
You may extend on last and first week of every month which quit normal everywhere
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
There is nothing like but depends on the team you are in.. There are some person in compliance department who treat the entire team as if servant
Dislikes
No promotion no appraisal..If you work hard and don't get involved in the politics then u don't get any benefit
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2024
Likes
All good
Dislikes
All good .Work from home is good part for female
Senior Associate in
Bangalore / Bengaluru (working remotely)
Full Time
·
Finance & Accounting - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Nothing
Dislikes
Better don't go mashreq if u want work mashreq befor u leave ur family all relationship and go
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Nothing
Dislikes
No work culture at all
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 May 2024
Likes
Overall experience is great, work from home culture is amazing.
Dislikes
Promotions are slow
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2023
Likes
Nothing is like here, Especially HR and business team one of the worst team in the market specially BRP and DBC
If you're getting offer from DBC ( Easy Cash/ Balance Transfer) then don't join or are ready to experience the Jhatu People. They're setting to making hell your life.
Not paying Incentives always making excuses
Dislikes
For now, everything is getting worst day by day.
Full of dirty politics across the level
HR is just for a shake, and the Business Team till the VP level is full of Chatuuu …
They’re (DBC Management) Saying jab tak hm chahe ge tab tak tum system me ho
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Aug 2023
Likes
Salary on time.
Dislikes
When an individual supports them on their tough time but when an individual needs the same kind of support the management will get disappear.
Work Details
Work policy:
It usually depends on the manager and overall your process knowledge and Network. If all in line than you can provide the service from your home.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Salary
Dislikes
No work life balance
No team work
Management dump work on lower members of team
No professionalism
No respect
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore / Bengaluru (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Feb 2024
Likes
A rated
Dislikes
Nothing like have to change
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Mashreq Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Relationship Manager in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Work culture is very good but the
Dislikes
Job is not secure. And there is too politics manager without reason they have take my job and manager have gave reason like you have not achieved the target at the same time my senior was not achieved the target last from 1 year but too he got confirmation and manager was totally helping him and at present many employees are in vehicular insurance Who are not achieving there targets and still they are in Mashreq....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jan 2025
Likes
Pay and compensation
Dislikes
Work culture and management or the leadership team
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Collection Officer in
Bangalore / Bengaluru
Full Time
·
Risk Management & Compliance - Other Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jan 2025
Likes
Work life balance is good
Dislikes
Increment
Senior Customer Experience Consultant in
Bangalore / Bengaluru
Full Time
·
Voice \/ Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Improve knowledge
Dislikes
Dirty politics, no proper support
No more words to describe
Compensation Benefits Manager in
New Delhi
Full Time
·
Compensation & Benefits Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Work Life Balance
Dislikes
Worst Company Culture.
Urgent Requirements -Every time.
Remote Guys treated as Part time employees
Work Details
Work policy:
Remote Work Type
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Trade Analyst in
Bangalore / Bengaluru (working remotely)
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Work from home
Dislikes
Work pressure
Procurement Specialist in
Bangalore / Bengaluru
Full Time
·
Procurement & Purchase Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Oct 2024
Likes
Work life balance
Dislikes
Some of people’s mind set
Senior Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Wrost organisation
Dislikes
Wrost organisation ,no job security,more work pressure
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Digital Engagement Specialist in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Tocic
Dislikes
Toxic and they ask you to work 6 days a week in a month everytime
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.