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Mashreq Global Services

Compare

3.1

based on 369 Reviews

Video summary

Filter reviews by

Mashreq Global Services Customer Support Officer Reviews

Updated 21 Mar, 2025

Overall Rating

3.2/5

based on 5 reviews

Rating distribution

1 (20.0%)

0 (0%)

4 (80.0%)

0 (0%)

Category Ratings

3.8

Salary

3.5

Promotions

3.0

Company culture

3.0

Skill development

2.6

Work-life balance

2.6

Work satisfaction

1.7

Job security

What employees say about Mashreq Global Services?

Insights from employee reviews on AmbitionBox

Gender based rating

3.6

Rated by Women

2 reviews

3.0

Rated by Men

3 reviews

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5 reviews found

Sort by: Popular

Customer Support Officer in Bangalore / Bengaluru

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 21 Mar 2025

Likes

Salary was good but now that one also become bad after Indian manger came to our team.

Salary - Good

Dislikes

No Job security after working like robot

Job security - Bad
Promotions - Poor
Work-life balance - Poor

Customer Support Officer in Bangalore / Bengaluru

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 20 Jun 2023

Likes

In Mashreq only salary is good apart from that nothing.

Salary - Good

Dislikes

Job security is not there and work culture is worst, we have to work 13 to 14 hrs everyday to reach the target.

Job security - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Officer in Bangalore / Bengaluru

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Sep 2023

Likes

Colleagues are good Infrastructure and Environment

Promotions - Good

Dislikes

Customer Centric No job security

Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Support Officer in Bangalore / Bengaluru

Full Time

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jun 2022

Likes

To company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Mashreq Global Services Customer Support Officer Reviews by Locations

Mashreq Global Services Customer Support Officer Bangalore / Bengaluru Reviews

Mashreq Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Mashreq Global Services reviews submitted by Mashreq Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mashreq Global Services is the right company for you...Read more