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Maruti Suzuki

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based on 7.4k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Automobile Company - 2024

About
Reviews
7.4k
Salaries
25.2k
Interviews
591
Jobs
365
Benefits
1.1k
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Posts
4

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Maruti Suzuki Customer Care Manager Reviews

Updated 18 Feb, 2025

Overall Rating

4.2/5

based on 17 reviews

Rating distribution

5

11 (64.7%)

4

3 (17.6%)

3

1 (5.9%)

2

1 (5.9%)

1

1 (5.9%)

Category Ratings

4.5

Skill development

4.3

Work satisfaction

4.1

Company culture

4.1

Job security

4.1

Work-life balance

3.5

Salary

3.5

Promotions

What employees say about Maruti Suzuki?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

78% employees reported

Flexible timing

36% employees reported

Within city

38% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

10 reviews

3.9

Rated by Men

4 reviews

Maruti Suzuki is rated 4.2 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Maruti Suzuki is rated 4.2 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Customer Care Manager in Mirzapur

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2024

Likes

Nice service😊

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Add more manpower for working

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Manager in Sirohi

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 17 Apr 2024

Likes

Good teem work

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Employee benefits are not available.

Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

What people are saying about Maruti Suzuki

View All

a senior officer

Regarding interview

I applied for territory sales manager position in maruti suzuki and recruiter has mailed me regarding additional information required for further processing. Does this mean that I will be called for interview? And also if called for interview, what is the salary range for the post? I have 6 years of experience in automobile (2 wheeler, heavy equipment) in sales, dealer development, dealer management and operations.

Got a question about Maruti Suzuki?

Ask anonymously on communities.

Customer Care Manager in Guntur

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Sep 2023

Likes

In this post we are improving communication skils.life balancing 😊

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not comfortable for timings .too long

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Care Manager in Indore

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Nov 2023

Likes

Good work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Manager in New Delhi

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2024

Likes

Only good atmoshphere

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No other benifites

Salary - Bad
Promotions - Bad

Customer Care Manager in Nagpur

Full Time

·

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Dec 2021

Likes

It's an institution in itself for any automobile sector aspirant, so it was for me..

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

It's unanimous work load & working hours

Work Details

Quite good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Manager in Silvassa / Dadra & Nagar Haveli, Dadra & Nagar Haveli

Full Time

·

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 18 Feb 2025

Dislikes

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Maruti Suzuki.

Customer Care Manager in Kannauj

Full Time

·

Windows Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Dec 2022

Likes

Like this work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I dont no

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Care Manager in Padivattom

Customer care manager Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 Oct 2022

Likes

Staff

Dislikes

Not in a proper channel

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Manager in Nagpur

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Nov 2021

Likes

Great experience with Arya cars, full job security, work culture is very healthy, every HOD is helpful and patient, company policies are worth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Flexible

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Manager in Ajmer

Customer Service Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Mar 2022

Likes

Management and company policies.

Skill development - Good
Work satisfaction - Good

Dislikes

Customer care dpt K liy Koi incentive plan nhi hota

Job security - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Care Manager in Chennai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Sep 2020

Likes

Job satisfied

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Work Details

Interested

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Manager in New Delhi

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2021

Likes

Have h good experience and learn so many things ..

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Start period is little bit taught,after traning and some time have h good experience

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Manager in Srinagar

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2020

Likes

Well I learnt there a lot of things and good work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good

Work Details

Yes my job experience was good in Maruti Suzuki.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Manager in Firozabad

Ccm Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Dec 2018

Likes

Too cool job but staff too bad react with new person of company

Skill development - Good
Job security - Good
Promotions - Good

Dislikes

Vehicle

Work satisfaction - Poor

Work Details

Average

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Manager in Chandigarh

Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 May 2018

Likes

I really enjoy maruti work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Cm auto chd

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Manager in Jaunpur, Uttar Pradeshback

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Dec 2023

Likes

Nice

Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

No all well

Promotions - Poor

More about working at Maruti Suzuki

#3 Best Large Automobile Company - 2022

#21 Best Large Company - 2021

#2 Best Large Automobile Company - 2021

HQ - New Delhi, Delhi, India
Automobile
10k-50k Employees (India)
Public

Tell us how to improve this page.

Maruti Suzuki Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Maruti Suzuki reviews submitted by Maruti Suzuki employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Maruti Suzuki is the right company for you. 78% of employees ...reported the working days at Maruti Suzuki as Monday to Saturday. 64% employees reported the work timings at Maruti Suzuki as Strict timing. Read more

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Maruti Suzuki Customer Care Manager Reviews

Maruti Suzuki Customer Care Manager Salary

based on 75 salaries

₹1.2 L/yr - ₹5.1 L/yr

56% less than the average Customer Care Manager Salary in India

View more details

Employee Benefits for Maruti Suzuki Customer Care Manager

Job/Soft skill training

2 total responses

Professional degree assistance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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4.2

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