Mantra Technologies Customer Success, Service & Operations Department Reviews

Likes

Mantra Technologies cares its employees and listens to them to implement new ideas

Dislikes

Saturday working at times

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Friendly culture

Dislikes

They are not given job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Opportunity to learn more skills

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I would like to work continuesly

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Team mates were helpful

Dislikes

Culture us not good and manager

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is absolutely nothing good to talk about this company

Dislikes

Everything from shifts, KPIs, training, benefits is unacceptable. No training is provided and the process requires to use their own products which don't work anytime or anyday. Imagine this, you know the products don't work and so do the clients but you are expected to fix clients problem with no help from the IT team, forget the help they don't even accept there is a flaw with the apps. The only solution to everything from data inputs to issue with any app is to clear cookies and cache. Then comes the so called MATRIX org structure where reporting manager has memory issues and does nothing but point mistakes. Irony is the CEO is part of the feedback group where there is no feedback but stupid inputs. Their pay structure is confusing, they don't follow ILL, have their own rules which make no sense...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I wish I would have a single point to like this organization.

Dislikes

This is a company with a bunch of pathetic, technically incompetent team leads and directors. They don't know how to manage resources or projects. All they know is to show their egoistic and unprofessional bossy attitude to the fellow team members. HR won't be of much help as they always are in favor of these egocentric TLs and directors. If you seek any support from them you will be fired. If they need support like sudden change in shift, they will call you anytime they don't bother even if you are in washroom you have to answer the call if not they will fire you next day with a reason you didn't respond for call. And if you have to inform or take permission or any requests you should not call or message anyone... Ofcourse they won't respond if u msg or call. And this will be a crime because you tried to connect with them out of office timings. By Arun S...Read More

Likes

There is nothing much to like about Mantra. It's a terrible company

Dislikes

Micro Management, Politics, Hire and Fire, No Job security. They terminate you without giving notice and force you to put down the papers else they blackmail you stating you won't get relieving letter. You have to call your TL/Manager/Director else they'll look for good time and fire you

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like everything At mantra, They help Employees to learn new technologies which will help you in the long run of your career, It is my first job, and mantra helped me in every way to develop myself with supportive Managers and team leads, I'm grateful

Dislikes

NO dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.