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Engaged Employer

Ketto

Compare

3.8

based on 209 Reviews

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Ketto Customer Support Team Lead Reviews

Overall Rating

1.0/5

based on 1 review

Rating distribution

0 (0%)

1 (100.0%)

Category Ratings

3.0

Company culture

3.0

Salary

2.0

Work-life balance

1.0

Job security

1.0

Skill development

1.0

Promotions

1.0

Work satisfaction

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1 review found

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Customer Support Team Lead in Mumbai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 06 Mar 2024

Likes

You will get your comfort zone

Dislikes

Process are not all streamlined. Your manager will always think you are a labour. Appreasl are never ever satisfactory. If you are one of the favourite of your boss you will get 20% if you are a rebel one you can consider maximum 7%. Performance is never judged. Worst work infrastructure.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Employer’s Response

Hi, Thank you for sharing your feedback with us. We're glad to hear that you find comfort in your role at Ketto. Creating a supportive and conducive work environment is important to us, and we're committed to ensuring that all our employees feel valued and respected. However, we're sorry to hear about your dissatisfaction with certain aspects of our processes and performance appraisal system. Your feedback regarding perceived biases, work infrastructure, and the lack of streamlined processes is concerning, and we want to assure you that we take these matters seriously. We encourage you to reach out to us at info@ketto.org to discuss your concerns in more detail. Your feedback is invaluable to us as we work to create a better workplace for everyone.

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Ketto Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Ketto review submitted by Ketto employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ketto is the right company for you.