Jio Customer Service Representative Reviews

Likes

Company’s work culture is very good and employee friendly

Dislikes

Appraisal process and percentage of increment is very less as compared to other telecom companies

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

This was the best organisation I have ever worked with. Company culture, people, food, atmosphere, everything was best.

Dislikes

Every company have internal politics involved

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Managers are toxic. Not at all supportive. No work life balance. You will get criticized everyday by your manager

Dislikes

No work life balance Managers will always criticize you No proper justification on your ratings

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

RCP Campus is alright

Dislikes

- Incompetent and uninvolved HRBPs. - No career progression path whatsoever. - No parameters defined for performance ratings. - All this becomes a breeding ground for unnecessary politics, which goes against the cohesiveness of a team - All this is a result of deliberate ignorance from incompetent leadership.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

No

Dislikes

No promotion No Skill development No Proper increment We cant beat even Inflation No Saturday off Only Head quarter Emplyee get saturday off

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working culture Timing Environment Daily routine Daily work life balance

Dislikes

Management Hr Working environment Working abilities

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.

Dislikes

No vision for career growth of employees. Promotions are rare and very difficult for some reason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development. PS-6 days a week at circle level while NHQ follows 5 days a week schedule....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Ok but need more

Dislikes

Not ok for the job

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Flexible working hours

Dislikes

No promotion, no salary hike according to inflammation rate, Late salary hike. PLI deduction according to rating but included in CTC. PLI not given after resignation.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Salary in bank account on last date of any month

Dislikes

1. No job security, 2. All policy only on paper 3. HR like rubber stamp or only to threatened the employee 4. No promotion policy only if you can buttering to your boss will work. I joined the company on 2nd nov 2015, got A* rating every year but could not got promoted. My emp code at jio 55051353

Likes

Company is good but some manager and management is making the company worst and worst

Dislikes

Partiality done by manager and no place for the hard worker and honest employees in this company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's not all people but only few people who makes it worse and if those few are from Top Leadership team then It's gone. The slangs OMG and every time threatening of the job. Entire day there's Con call leaving you with no time to perform your task.

Dislikes

Con call from 7 am till 12 at night. No time left to perform your task after so many con calls. Threat from Top Leaders of taking away your job everyday. Slangs used by few Top Leaders to their subordinates.

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Likes

Multiple solutions and new products get launched so great learning. Have flexibility to work from multiple locations.

Dislikes

6 Days working and proper processes are yet to be setup.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance is OK, But not satisfactory

Dislikes

Bosses always enjoying, getting good hike. No Rewards and recognition to ground staff. Misguiding the ground staff.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Got to learn a lot at Reliance Jio. The work culture is amazing and work life balance is also good . The seniors and very supportive and with their guidance I improved my technical skills.

Dislikes

Financial growth is very slow

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working at Reliance Jio can be an exciting and rewarding experience, especially for individuals interested in the telecommunications and digital technology sectors. Here's an overview of what people often like about working at Reliance Jio: 1. Innovative Environment Jio is known for driving revolutionary changes in India's digital landscape. Employees often feel proud to be part of a company leading technological transformation. 2. Career Growth Opportunities Reliance Jio offers significant career advancement opportunities through leadership roles, internal promotions, and exposure to a variety of challenging projects. 3. Learning & Development With its focus on cutting-edge technology, employees gain experience in areas such as 5G, IoT, AI, and digital platforms. Jio also provides training programs to enhance skillsets. 4. Dynamic Work Culture The work culture is fast-paced and dynamic, appealing to those who thrive in challenging and innovative settings. Teamwork and collaboration are highly encouraged. 5. Competitive Compensation Jio provides competitive salaries and attractive benefits, making it a desirable choice for professionals across levels. 6. Job Security Being part of the Reliance Group, one of India's most stable and influential conglomerates, offers employees a sense of security and stability. 7. Focus on Innovation & Digital Initiatives Employees enjoy working on projects that have a direct impact on millions of customers, such as Jio Fiber, JioMart, and other digital initiatives. 8. Employee Benefits Reliance Jio offers benefits like health insurance, leave policies, and sometimes even housing allowances, depending on the role and location. 9. Diverse Opportunities The company operates in various domains, including telecom, retail, and entertainment, offering employees a chance to work in cross-functional teams and different industries. 10. Social Impact Many employees appreciate the sense of contributing to India's digital growth, especially in rural and underserved areas. If you’re considering working at Jio, the experience can be highly rewarding if you align with the company's innovative and fast-paced ethos....Read More

Dislikes

Nothing

Work Details

Work timings: Strict Timings