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Engaged Employer

i

Jio

Compare

based on 21.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Filter reviews by

Jio Costumer Service Reviews

based on 19 reviews

Updated 28 Dec, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

Category Ratings

4.6

Skill development

4.6

Company culture

4.6

Work Satisfaction

4.6

Salary & Benefits

4.5

Job Security

4.4

Promotions/Appraisal

4.3

Work-Life balance

19 reviews found

Sort by: Popular

Costumer Service in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 28 Dec 2024

Likes

data analyasis

Dislikes

all are good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Costumer Service in Mirzapur (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Mar 2024

Likes

This is very good

Dislikes

No anything

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

What people are saying about Jio

View All

a technical manager

Manager-TM zonal field Engineer

Hi, I got offer in VI as Manager, my self 11 years experience Telecom Domin Kindly support to salary slab ? And company cultural and benefits

Got a question about Jio?

Ask anonymously on communities.

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Costumer Service (working remotely)

Full Time

·

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

i like this linainc company good job

Dislikes

like this relaince company this is a good job

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Costumer Service (working remotely)

Part Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Nov 2024

Likes

Like

Dislikes

None nothing every thing is good

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Costumer Service (working remotely)

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Jun 2024

Likes

Help me support jio costumer service good

Dislikes

Help me jio team support

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Costumer Service (working remotely)

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 29 Nov 2024

Likes

I like this work

Dislikes

No,I like this work

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Costumer Service (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Jul 2023

Likes

The team at Reliance Retail was supportive and provided me with ample learning opportunities, allowing me to develop my skills in areas such as customer service, inventory management, visual merchandising, and sales

Dislikes

Promotion and appraisal, very poor growth, Also, salary not increasing as per job role, work load, as per experience. Only Executive cadre Salary growth is very Good

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about Jio.

Costumer Service (working remotely)

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 22 Sep 2023

Likes

I'm knot happy fsm job

Dislikes

I don't like

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Costumer Service (working remotely)

Part Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 06 May 2023

Likes

They provide work from home and give us good income sources to housewife

Dislikes

No any dislike point about it

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Costumer Service (working remotely)

Part Time

·

After Sales Service & Repair Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 10 Jun 2023

Likes

I didn't worked only I will start

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Costumer Service in Jamnagar

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 09 Jun 2022

Likes

It is the only network in India which is truly 4G. This means not only data but also voice calls are on 4G. This is not an easy feat to achieve. It requires ver high precision network technology to support VoLTE calls. Othet netwoeks rely on 3g for voice. In this context we can say Jio is best and latest

Dislikes

After coming Jio many users port out to Jio from another network. Airtel , Vodafone & Idea loses their customers. Their earnings from per person revenue going down day by day. These three operators now coming with a validity game. Many people don't like it. They also move towards Jio. After these Jio overtake Airtel and then overtake Vodafone Idea Limited (320 Million users). Jio has 331 Million users. So these three operator facing many problems now a days....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Costumer Service (working remotely)

Full Time

·

Costumer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Dec 2022

Likes

Yes I am ready reliance jio as a costumer service

Dislikes

No problem 👍

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Costumer Service in State mizoram District Lunglei

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Oct 2022

Likes

Because i feeling better to work with Gio Reliance

Dislikes

I, cannot think it's about for disliked of this job

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Costumer Service (working remotely)

Part Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 27 Aug 2023

Likes

I'm happy

Dislikes

No dislike good company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Costumer Service in Mumbai

Reliance jio Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Jun 2022

Likes

Raliance jio is India,s No 1 company

Dislikes

Always i like the reliance jio company

Work Details

Costmer service

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Costumer Service (working remotely)

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Jul 2022

Likes

I like costomer service

Dislikes

I love reliance jio company

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Costumer Service in Bhopal

Costumer Care Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 02 Dec 2021

Likes

THERE'S NOTHING TO LIKE HERE I'M HERE JUST BECAUSE I DON'T WANT TO GET UNEMPLOYED

Dislikes

Worst atmosphere No support from seniors No proper response No additional benefits like incentive or bonus If u r dying hungry u r welcome Otherwise this company is more than worst

Work Details

Worst

Work days: Rotational Shift (Strict Timings)

Costumer Service (working remotely)

Costumer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 02 Jul 2022

Likes

Costumer service job is a good job

Dislikes

No reason for dislike

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Costumer Service in Bhopal

Computer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Sep 2022

Likes

Rielince jio is a big company

Dislikes

Hard working in managed

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Tell us how to improve this page.

Jio Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Jio reviews submitted by Jio employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio is the right company for you. 59% of employees reported the working days at J...Read more

Home >
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Jio Reviews >
Jio Costumer Service Reviews

Gender Based Ratings for Jio Costumer Service

based on 17 reviews

Rated 4.1 for Skill Development and 4.1 for Work Satisfaction

Rated 4.8 for Company Culture and 4.7 for Salary & Benefits

Working Days for Jio Costumer Service

based on 19 reviews

Monday to Friday

59%

Monday to Saturday

33%

Rotational Shift

8%

Work Timings for Jio Costumer Service

based on 19 reviews

Flexible timing

Strict (5pm - 10pm)

Strict (5pm - 10.30pm)

56%

6%

6%

32% employees reported other strict timings

Shift Timings for Jio Costumer Service

based on 19 reviews

Day shift

100%

Business Travel for Jio Costumer Service

based on 19 reviews

No travel

52%

Within city

32%

Within country

11%

International travel

5%

Jio Costumer Service Salary

based on 10 salaries

₹1 L/yr - ₹4.5 L/yr

At par with the average Costumer Service Salary in India

View more details

Employee Benefits for Jio Costumer Service

Joining bonus

2 total responses

Paternity leaves

2 total responses

Retirement benefits

1 total response

Office cab/shuttle

1 total response

+22 more benefits

Jio Platforms

3.5

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4.0

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4.1

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4.0

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