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Jaguar Land Rover

Compare

based on 213 Reviews

Filter reviews by

Jaguar Land Rover Customer Success, Service & Operations Department Reviews

based on 22 reviews

Updated 20 Dec, 2024

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.0

Job Security

3.8

Work-Life balance

3.8

Work Satisfaction

3.7

Skill development

3.5

Salary & Benefits

3.2

Promotions/Appraisal

Explore Reviews by Department

Customer Success, Service & Operations

4.1

• 22 Reviews

Sales & Business Development

3.7

• 21 Reviews

Production, Manufacturing & Engineering

4.7

• 16 Reviews

Engineering - Software & QA

3.5

• 15 Reviews

Data Science & Analytics

4.0

• 9 Reviews

Procurement & Supply Chain

4.9

• 8 Reviews

22 reviews found

Sort by: Popular

Senior Executive in Bangalore / Bengaluru

Full Time

·

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Aug 2024

Likes

There is no professional. Only cheap politics

Dislikes

No respect for employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Ahmedabad

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Oct 2023

Likes

Management is really good .

Dislikes

But higher position employees support only female staff that’s why people discontinue and left the job . CEO to GM level either in salsas or service they are busy with female employees and that’s why cargo motors loose old employees which is worked from last 5 and more then 10+ years. Politics everywhere and I am also part of this .If you need any clarification send me mail I said everything in front of them because wrong is wrong....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Technician in Doha

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 19 May 2023

Likes

Brand and product is good

Dislikes

I was worked in gulf major dealership Terible work atmosphere They will give you insensitive and that will debit from you No proper training No job security If the car have warranty then jlr have some rouls and dealere have different rouls ............

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

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Customer Relationship Manager in Bhubaneswar

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 19 May 2023

Likes

The work culture, the job satisfaction and new things to learn etc

Dislikes

Hr policy

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Advisor in Mangaluru

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 06 May 2023

Likes

The brand value and the premium experience

Dislikes

Break down

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Automotive Technician in Chandigarh

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 Jan 2023

Likes

I like brand and my occupation My friends Jlr technically employ

Dislikes

No future No salary and health benefits

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Service Advisor in Coimbatore

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 May 2023

Likes

Premium brand Job security

Dislikes

no

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Jaguar Land Rover.

Project Operations Lead in Pune

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 May 2023

Likes

na

Dislikes

Nothing as of now

Discover interview dos and don'ts from real experiences

Customer Care Executive in Kolkata

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 May 2022

Likes

Good place to learn about premium vehicles.

Work Details

Work timings: Flexible Timings

Senior Manager in Mumbai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 03 Oct 2023

Likes

There are some good and helping people in top management who encourage employees

Dislikes

Company is very bad considering job security the had frequent lay offs. Off cource they pay the compensation amount while laying off but that does not help. Some one leaves their safe jobs and joins them and finds themselves in a layoff situation. This is a casual pratice in jlr as per my knowlege.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Consultant in Indore

Full Time

·

After Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2021

Likes

Culture

Work Details

2.5

Work days: Monday to Saturday (Flexible Timings)

Customer Service in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 20 Oct 2023

Likes

Timings and off are fine

Dislikes

Biased towards sales team, no matter how much wrong they do or unethical they are. The top management targets people especially women from other departments and does not let them stay for long.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

SENIOR MANAGER, AGM - International Supplier management in Pune

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Nov 2022

Likes

Flexible working hours , Nice people, Employee friendly policies perks and benefits since it's under Tata group

Dislikes

No dislikes as such

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Jlr level 3 technician in Bangalore Rural

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 26 May 2023

Likes

We are working environment is very good

Dislikes

Very competitive

ADVANCE DIAGNOSIS TECHNICIAN in Surat

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jun 2022

Likes

Jaguar Landrover technology, it's durability, refinement , technical support , future of Jaguar Landrover in Automobile Industry is great all this parameter are perfect in JLR .

Dislikes

Nothing

Work Details

It's great .

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Asst General Manager - Senior Manager in Pune

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 23 Nov 2021

Likes

Unlike German MNC, the culture is more open and direct and transparent. Compensation is great

Dislikes

Hierarchy nomenclature is a bit odd. A senior person of GM designation is referred as Manager.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Auto Denter in Bangalore / Bengaluru

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Excellent Company

Dislikes

No comment over all good

job Controller in Chennai

Service job controller Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 May 2022

Likes

Good experience

Advisor in Raipur

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 29 Mar 2021

Likes

They have got cars that are love being around them is wonderful

Dislikes

Lack of appreciation , Lack of value for genuine staff , deductions

Work Details

Its good , staff /colleagues out there is good , beware of politics

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 28 Nov 2019

Likes

Ok

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Top trending discussions

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a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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AmbitionBox has 22 Jaguar Land Rover reviews submitted by Jaguar Land Rover employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jaguar Land Rover is the right company for you. 66% o...Read more

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Jaguar Land Rover Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at Jaguar Land Rover Customer Success, Service & Operations Department

based on 22 reviews

Rated 4.5 for Work Satisfaction and 4.2 for Work-Life Balance

Rated 4.0 for Company Culture and 3.9 for Job Security

Working Days at Jaguar Land Rover Customer Success, Service & Operations Department

based on 22 reviews

Monday to Saturday

66%

Monday to Friday

27%

Rotational Shift

7%

Work Timings at Jaguar Land Rover Customer Success, Service & Operations Department

based on 22 reviews

Flexible timing

Strict (9.30am - 6.30pm)

Strict (9.30am - 6pm)

59%

21%

10%

10% employees reported other strict timings

Shift Timings at Jaguar Land Rover Customer Success, Service & Operations Department

based on 22 reviews

Day shift

100%

Business Travel at Jaguar Land Rover Customer Success, Service & Operations Department

based on 22 reviews

No travel

39%

Within city

39%

Within country

22%

Jaguar Land Rover Salaries in Customer Success, Service & Operations Department in India

Service Advisor 5 salaries	₹3 L/yr - ₹4.8 L/yr
Quality Controller 3 salaries	₹4 L/yr - ₹4 L/yr
Customer Service Manager 3 salaries	₹2.9 L/yr - ₹5 L/yr
Diagnosis Technician 3 salaries	₹8 L/yr - ₹10 L/yr
Product Specialist 2 salaries	₹2.4 L/yr - ₹2.4 L/yr

Explore more salaries

Employee Benefits at Jaguar Land Rover Customer Success, Service & Operations Department

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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