Jagran New Media Senior Customer Service Executive Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
5.0/5
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Category Ratings
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Work Satisfaction
4.0
Company culture
4.0
Job Security
4.0
Skill development
4.0
Promotions/Appraisal
Jagran New Media is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jagran New Media is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Jul 2024
Likes
1. I like the HR and Hierarchy developed.
2. Quick response to question asked.
3. Safety and Job security.
Dislikes
1. Small cafeteria.
2. Proper Lunch or dinner is not available like proper meal a human eats. Cafeteria do have snacks and refreshments but not proper in Cafeteria.
3. Office chairs.
Work Details
Work policy:
If require we can take a day or 2 as WFH.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Noida
Full Time
·
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2024
Likes
There are many aspects of working at jagran new media that I particularly appreciate. Firstly I admire company commitment to innovation and new technology.
Secondly cooptative culture at Jagran New Media is exceptional. Collagenous are supportive and there is strong sense of team work across different department. this is not only enhance the productivity also create the work place more enjoyable and fulfilling place to be.
Overall working at Jagran New Media is rewarding experience characterize by innovation collaboration growth and shared sense of purpose....Read More
Dislikes
Overall experience I have shared no more major aspects to dislike in Jagran New Media.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Deputy Manager in
Noida
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Here at Jagran New Media the work experience is so good. We work here without any pressure with free spirit. Bosses are open to advice and they are always ready to help us. We get regular trainings so that we can enhance our work abilities. Work life balance is kept at top most priority.
Dislikes
No dislike till now.
Work Details
Work policy:
2 days/week from home from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Deputy Manager in
Noida
Full Time
·
Editing (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Nov 2023
Likes
Jagran New Media is an enabling workspace where individual talents are supported and honed. The work environment is cheerful and stress-free, thus allowing employees the freedom and confidence to explore their capabilities. The HR policies regarding working hours, salary, leaves and code of conduct are favourable to the employees.
Dislikes
Nothing.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Deputy Manager in
Noida
Full Time
·
Editing (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Work Culture, Job Security
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Deputy Manager in
Dehradun
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2023
Likes
Good
Dislikes
Jagran management working
environment
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Deputy Manager in
Raipur
Full Time
·
Marketing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Dec 2023
Likes
Timely Salary
Dislikes
No work culture
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Other Jagran New Media Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Human Resource Manager in
Noida
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jun 2024
Likes
I have enjoyed working with JNM, because it innovative environment and supportive leadership, The collaborative culture promotes teamwork and recognizes individual contributions, The company provides ample learning opportunities through training and workshop. Flexible working hour maintains work life balance, The Head HR is highlyprofessional and approachable leader. She plays crucial role in fostering a positive work environment, ensuing employee well-being and driving initiatives for professional development....Read More
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Deputy Manager HR in
Noida
Full Time
·
Human Resources Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Feb 2024
Likes
Being in JNM always feels like family and collaborative environment. Where every individual being encouraged and empowered to make a meaningful impact within and outside the organization.
Policies are very well employee centric which benefits them. Comprehensive training programs are being organized tailored for individual/team needs.
For me JNM is not just a workplace, it is a community that encourages professional and personal growth. I am privileged to be a part of this organization and to continue contribute towards its growth....Read More
Dislikes
There's nothing to dislike about JNM.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Editorial Associate in
Noida
Full Time
·
Journalism Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Jun 2024
Likes
I really appreciate the emphasis on equal opportunities at Jagran New Media. It's given me the chance to lead several projects, contribute with my creative ideas. The collaborative environment is fantastic, and the seniors are incredibly approachable. This supportive atmosphere has helped me learn new skills and grow in my role.
Dislikes
No major dislikes!
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Senior Editor in
Noida
Full Time
·
Editing (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Nov 2023
Likes
Working at Jagran New Media has been truly exceptional. The positive environment, commitment to equality, regular recognition, and constant innovations create a workplace where everyone feels valued. Top management's unwavering support adds an extra layer of trust and confidence. It's not just a workplace; it's a great place to work. I am fortunate enough to be part of such an outstanding team.
Dislikes
Like any other workplace, there are areas for improvement at JNM as well. Communication channels may sometimes feel strained and certain processes can be streamlined further. While these aspects can be a bit challenging, it's important to note that JNM is open to feedback and continuously working towards enhancing these areas.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Head Human Resources in
Noida
Full Time
·
HR Business Advisory Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Nov 2023
Likes
Jagran New Media is a people driven organization where culture building remains one of the main goal of the organization along with the revenue growth. The organization believes in inclusivity and hence there is complete transparency in terms of giving equal opportunity to everyone.
Dislikes
There is nothing which is not good, it's just that people should value the opportunity of growth and development and work towards building it a top 5 media publishers in the industry in terms of user growth and retention.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Marketing Manager in
Noida
Full Time
·
Digital Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jul 2024
Likes
Worst company I have ever worked with ... There is nothing to like about Jagran New media... "Unche dukan fikke pakwan" fits best here
Dislikes
Worst company culture and highly pathetic... Pool of politics all around... Higher management is clue less... Worst HR management system... Lack of open communication and clarity... No appraisal from last 3 years as they always say company is in loss...
No problem solving skill in higher management... Always force u to speak up ur issue so that they can use these issues against you in future.... Highly disappointed, worst culture, bad environment, no job security, low salary compensation... List is enless but these are few reality out the list of endless issues and problem in Jagran New media....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Content Writer in
Noida
Full Time
·
Journalism Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jul 2024
Likes
Supportive team
Encouraging team
Great place to learn
Work culture
Dislikes
No such dislikes till now. Only one thing that they should give work from home to employees on probation too. After the pandemic, work from home is no longer a privilege but a reality.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey
Team Manager in
Noida
Full Time
·
Editing (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Jagran New Media Values Work Life Balance, Which is evident in its flexible Work policies and Employee benefit. this balance allow me to maintain productivity while also enjoying personal time, contribute to overall job satisfaction and well being.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
Department Manager in
Noida
Full Time
·
Editing (Print / Online / Electronic) Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2024
Likes
The HR is quite supportive and the company has an outstanding working culture. There is a lot of learning scope. Learning trainings help employees to understand work better
Dislikes
There is nothing that I dont like about the organisation.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey
Senior Manager in
Noida
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Mar 2024
Likes
1. Child day care @ office building
2. Engagement initiatives
3. Team and the camaraderie
4. People and culture
5. Opportunity to learn new things everyday
Dislikes
1. Business silos
2. Lack of clarity
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback! As a Great Place to work Certified Organisation, feedbacks are always welcome to continue building our good to great journey.
People also ask about Jagran New Media's Senior Customer Service Executives
How is Jagran New Media to work for?
Jagran New Media is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Jagran New Media is known for Salary & Benefits which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Jagran New Media read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Jagran New Media?
According to AmbitionBox ratings, Jagran New Media employees rate its salary and benefits as 5.0 out of 5. You can know more about Jagran New Media Salaries at AmbitionBox
How is the work culture at Jagran New Media?
Work culture is rated 4.0 at Jagran New Media by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at Jagran New Media. Read detailed reviews by employees of Jagran New Media on AmbitionBox.