iQor Global Services Agent Reviews

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Nothing to like

Dislikes

I am writing to express my concerns regarding the compensation practices in our organization. Specifically, I have observed a significant disparity between the salaries of long-tenured employees and those of newly hired agents. Employees who have been with the company for over two years, including myself, are on a salary range of ₹30,000 to ₹34,000. In contrast, new hires are reportedly being offered ₹45,000 to ₹50,000. Additionally, regular salary increments aligned with company policies and market standards appear to be lacking, which has left me feeling undervalued in my current role as an SME. I believe that providing fair and competitive compensation to tenured employees is essential for fostering satisfaction and motivation within the workforce. Recognizing the contributions of agents with more than two years of service by aligning their salaries with market standards not only ensures equity but also enhances their commitment and productivity. Offering better opportunities and salary structures will not only value their dedication but also create a positive work environment where employees feel appreciated and empowered to excel. After careful consideration, I have decided to seek new opportunities that align with my professional expectations. As such, I plan to resign from my position by January 2025 or earlier. I trust you will take this feedback into account to ensure fairness and retention of valuable employees. Please let me know if you would like to discuss this matter further....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Totally unprofessional . No job security.

Likes

Stands for best commitment and great work environment.

Dislikes

Does not provide cab service to all gender. Also fire suddenly.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Friendly environment

Dislikes

Salary policy is not good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like

Dislikes

Worst company ever

Work Details

Work related travel: This is a desk job.

Likes

I have a great experience to work with Iqor. My team manager and my team always helped me in my training period and also after the training.

Dislikes

Everything is good.... nothing is dislike in IQOR in my point of view.

Work Details

Work policy: If we have low production then have to go office for work to improve production

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Environment and ambiance

Dislikes

Cab facilities

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Here is very friendly environment.managers are very supportable and also there is no work pressure.

Dislikes

IQOR do not provide facilities like other MNC's . Overall very good company

Work Details

I am working in US telecom process.where i handle billing related issues according to certain scenario.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.