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Instamojo

Compare

3.7

based on 43 Reviews

About
Reviews
43
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342
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7
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3
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6
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8

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Instamojo Customer Success, Service & Operations Department Reviews

Updated 27 Feb, 2025

Overall Rating

3.6/5

based on 9 reviews

Rating distribution

3 (33.3%)

1 (11.1%)

Category Ratings

4.0

Work-life balance

3.8

Company culture

3.5

Work satisfaction

3.1

Salary

3.0

Skill development

2.9

Job security

2.6

Promotions

What employees say about Instamojo?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

60% employees reported

Strict (10am - 7pm)

60% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

4 reviews

4.6

Rated by Men

4 reviews

Instamojo is rated 3.6 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Instamojo is rated 3.6 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.6

• 9 Reviews

Engineering - Software & QA

3.6

• 9 Reviews

Sales & Business Development

4.0

• 6 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Product Consultant in Bangalore / Bengaluru

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Jan 2025

Likes

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Product Consultant in Bangalore / Bengaluru

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2023

Likes

Work Environment Cooperative Management Salary on time

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No much scope for internal growth

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager Customer Support in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Dislikes

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Overall Rating

Assistant Customer Success Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 15 Feb 2025

Likes

Salary - Good

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Manager- Key Accounts & Merchant Success in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Feb 2025

Likes

Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Key Account Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2024

Likes

Not applicable

Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Not applicable for to tell something bad about the company

Promotions - Poor

QA Engineer (working remotely)

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2023

Likes

Good work life balance

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No variable pay will be cred

Salary - Poor
Promotions - Poor

You are reading trusted reviews. Keep reading to find out more about Instamojo.

Team Lead in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2019

Likes

All well planned organization to employee growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Ulitmate

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Senior Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

posted on 21 Dec 2023

Overall Rating

Return to all reviews

Top trending discussions

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Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

Got a question about Instamojo?

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Jobs at Instamojo

View all

Key Account Manager

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Community and Social Media Manager

Bangalore / Bengaluru

2-5 Yrs

Not Disclosed

Risk Analyst

Bangalore / Bengaluru

1-4 Yrs

Not Disclosed

More about working at Instamojo

HQ - Bangalore,Karnataka, India
FinTech
51-200 Employees (India)
Software Product

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Instamojo reviews submitted by Instamojo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Instamojo is the right company for you. 60% of employees reported the ...working days at Instamojo as Monday to Friday. 60% employees reported the work timings at Instamojo as Strict timing. Read more

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Instamojo Reviews >
Instamojo Customer Success, Service & Operations Department Reviews Reviews

Instamojo Salaries in Customer Success, Service & Operations Department in India

Senior Manager Finance & Accounts 3 salaries	₹15 L/yr - ₹20 L/yr
Customer Support Executive 2 salaries	₹3.8 L/yr - ₹4.9 L/yr
Service Delivery Executive 2 salaries	₹4.9 L/yr - ₹6.2 L/yr
Assistant Customer Success Manager 2 salaries	₹7.2 L/yr - ₹9.2 L/yr
Senior Customer Success Executive 2 salaries	₹5 L/yr - ₹6.3 L/yr