IndiaLends Senior Quality Analyst Reviews

Likes

Colleagues: I had the chance to work with some wonderful people who became good friends. Technology: There were attempts to introduce new technologies, which is a positive step for any tech company.

Dislikes

Work Hours: The senior management has a very rigid view on work hours. Once, a senior manager explicitly stated that if you want to work from 10:00 to 7:00, you should look for a job in a call center instead of being a developer. This attitude reflects a complete disregard for work-life balance. Work Pressure: The work pressure is immense, with expectations to be available 24/7. There is no consideration for personal time, and working on weekends without compensation is a common expectation. Single employees are often expected to stay late, with the assumption that they have no personal life or commitments. Management Support: There is little to no support from management. Senior managers/heads are heavily involved in micromanagement, leaving no room for autonomy or independent decision-making. Recognition and Criticism: Positive recognition is rare, whereas criticism for mistakes is abundant. This creates a stressful and demotivating work environment. Favoritism: There is noticeable favoritism towards colleagues from the same state as the head of the department, which affects team dynamics and opportunities for others. Salary and Increments: The salary is average and increments are very modest. Hard work and dedication do not seem to translate into appropriate rewards. HR and Authority Issues: Complaints to HR are often ineffective, as they lack the authority to make significant changes. Decisions are ultimately made by the technology head, who holds too much centralized power. Training and Development: While new technologies are introduced, there is inadequate training provided. Employees are expected to learn new systems within unrealistic timeframes without proper support. Job Security: The company has recently resumed firing employees, creating an unstable work environment. Performance improvement plans (PIP) are sometimes used punitively rather than constructively. Survey Integrity: Despite the company recently being awarded as the "Best Place to Work," the integrity of this accolade is questionable. During the survey process, many employees were afraid to provide honest feedback, fearing that their reviews could be intercepted by management or HR. This led to skewed, overly positive reviews that do not reflect the true work environment. Lack of Respect for Technical Work: The tech head once belittled the team by saying, "What do you guys even do? You just call a bunch of APIs, store the information in a database, call it to the front end, and show it to the user. That's it. You are not doing rocket science." Such remarks, especially from someone within the tech department, are highly demotivating and show a lack of respect for the work the team does. Poor Planning and Last-Minute Requests: The management often comes up with last-minute ideas and expects the tech team to implement them quickly, resulting in long working hours and late nights. This is not due to emergencies or production errors but rather poor planning. It is common to work until 12:00 a.m. or 1:00 a.m. regularly for months on end. Extreme Micromanagement: The level of micromanagement is extreme, with the Chief of Staff closely monitoring who is at their desk, who is talking to whom, and even going to HR to mumble in their ears and ask for actions against employees for minor reasons. Single employees are often given more tasks and expected to work late because it is assumed they "don't have a life outside of the office" and are "learning." You won't see this in other companies, where tech personnel are generally given the flexibility to work and take breaks for critical thinking and other essential tasks....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Best culture Best opportunity Best Work environment And supportive teammates / colleagues well such a best growth platform I recommend to all fresher and experience holder person please come to join the wonderful company 😊👍

Dislikes

As a my experience in this company and as a my opinion not any dislike points Thank you 😊