HSBC Electronic Data Processing Customer Service ExecutiveVisakhapatnam Reviews
based on 39 reviews
Updated 6 Nov, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
4.8
Company culture
4.7
Skill development
4.7
Work Satisfaction
4.6
Salary & Benefits
4.5
Job Security
4.3
Work-Life balance
3.6
Promotions/Appraisal
HSBC Electronic Data Processing is rated
3.3 out of 5 stars on
AmbitionBox, based on 39 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HSBC Electronic Data Processing is rated
3.3 out of 5 stars on
AmbitionBox, based on 39 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
39 reviews found
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Popular
Customer Service Executive in
Visakhapatnam
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2019
Likes
I used to love and enjoy my company
Dislikes
the people and co workers
Work Details
great experience with the company... I learned a lot in few months... The team taught me basically how to live our life in personal and also how to make urself best in work place wherever we work
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Visakhapatnam
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2019
Likes
Work life balance..
Good place to work and hygiene
Gain knowledge
Develop our career in different aspects
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Visakhapatnam
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 12 Mar 2019
Likes
Policy and rules are employee friendly
Dislikes
Management is a big failure and die to this no hope of growth and self development
Work Details
Boring
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Customer due deligence Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jun 2019
Likes
Very good environment to work
Dislikes
Good at working
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Visakhapatnam
Collections. Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Nov 2019
Likes
Good Team work. Well known and reputed Company. Innovative ideas are always taken up with open arms. Huge exposure for various new technologies coming up in market. Employee hire policy is good.
Dislikes
Team Heads interaction with Employee does not give any fruitful results. It just happens as per Employees Regulations act. Genuine action as per the requirement is not taken up. Several internal issues at Manager levels are overseen by the higher officials, which indirectly made emloyees voice go dumb. Many a times issues were not even taken up seriously. Unnecessary comments about the capabilities of employee demotivate them. No on job training for freshers. Even though kept on raising the same point in several meetings with HR action not taken. senior staff had to train the new comers which is not recommended in such a big organisation....Read More
Work Details
I was working for MEENA Region, Voice Process taking care of NPA accounts loan remodelling as per the customer feasibility as on the date as per his financial status aftr thorough study of his finances. Later i moved to backend where i processed the requs
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
International call module training
Customer Service Executive in
Visakhapatnam
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2019
Likes
I would love to join back.....and I am trying to join back....and will succeed one day in joining back ...
Dislikes
Nothing
Work Details
Customer service
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Feb 2019
Likes
It's a very good place to built a good career for freshers
Dislikes
Nothing as of now
Work Details
Awesome
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HSBC Electronic Data Processing.
Customer Service Executive in
Visakhapatnam
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Jul 2018
Likes
Good working place
Dislikes
No stability in the process
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
It's a good company for a fresher and those who want to build up yourself it's a great platform but as a career growth it takes time to grow up.......
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Visakhapatnam
CDD Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2018
Likes
Good environment with supportive employees
Dislikes
Nil
Work Details
KYC of customer and screening
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Social service to the poor people
Customer Service Executive in
Visakhapatnam
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2020
Likes
Management, workculture, policies are good
Dislikes
Politics just like everywhere
Work Details
Good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2019
Likes
Everything..it gave me self motivation and career growth
Dislikes
Team outing which was missing ,if we want to plan then we hv to pay fr ourselves.
Work Details
I was an cse, I worked with hsbc for 6 yrs and it gave me complete satisfaction for my hardwork.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Aug 2018
Likes
I loved the working hours, fun at work, job responsibilities and work-family life balance. There are lot of learning opportunities available if u find time to use it.
Dislikes
The management monopoly. It gets difficult to grow unless u are on good terms with them.
Work Details
It’s challenging and keeps u interested and on ur toes. If u get bored of the monotony you can choose to move laterally or hierarchally.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Support Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2021
Likes
For me it was like a dream come true. Everything was excellent.
Work Details
Worklife was completely balanced.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Visakhapatnam
Disputes Chargebacks Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2019
Likes
Culture and Diversity
Dislikes
Growth wise people have less oppurrunities in the company.