HRH Next Services Customer Service AssociateHyderabad / Secunderabad Reviews
based on 20 reviews
Updated 1 Jan, 2024
Overall Rating
2.1/5
How AmbitionBox ratings work?
Category Ratings
2.4
Skill development
2.3
Job Security
2.0
Work-Life balance
2.0
Work Satisfaction
1.9
Promotions/Appraisal
1.8
Salary & Benefits
1.6
Company culture
HRH Next Services is rated
2.1 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HRH Next Services is rated
2.1 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HRH Next Services Customer Service Associate Hyderabad / Secunderabad Reviews
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20 reviews found
Sort by:
Popular
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2023
Likes
I did not like the company first a fall the waste company i have ever seen In my life
There is nothing good about HRH so i would suggest don't ever go for the job in hrh it,s worst company I'm regretting to be part of this company
Dislikes
Terrible company they will not support for anything they just need there work that's it
We will not receive the salary on time it's always late. TL's don't support the agent's they have there own favouritism this is how they are running company. if you are dieing also you have to work and you have to die they will not give permissions at all. so i would suggest don't be the part of this company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2023
Likes
Nothing
Dislikes
Salary date and delaying salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 31 Jan 2023
Likes
It develops skills,for fresher it's a btr platform
Dislikes
Cab facility
Work Details
Work policy:
Currently I'm working from home
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2022
Likes
The company is good open for carrier beginers first and right step to build up the carrier.
Dislikes
Compensation is decent but growth is slow. No work pressure have to login after shift do OTs can earn little bit more my decent suggestion was please hike the salary up to 20% for every year.
Work Details
Customer support solving the issues on call with customer to place orders in swiggy.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Friendly atmosphere at day time
Dislikes
No support at night calls
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 11 Feb 2023
Likes
Friendly mood
Dislikes
Superiors treating agents like shit
Work Details
Work policy:
For months
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Cse Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 06 Jul 2022
Likes
It is wasted to work in that company
Dislikes
The cultures and rules
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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HRH Next Services.
Customer Service Associate in
Hyderabad / Secunderabad
Top Management Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 May 2022
Likes
FREEDOM TO EXPLORE THE NATURE
Dislikes
NO WORK ETHIC, POOR MANAGEMENT,NEVER STAND ON WORDS.OVERALL VERY BAD EXPERIENCE.
Customer Service Associate in
Hyderabad / Secunderabad
swiggy Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Apr 2021
Likes
i don't like hrh
Dislikes
i don't like environment
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate in
Hyderabad / Secunderabad
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Apr 2022
Likes
Nth is much good
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate in
Hyderabad / Secunderabad
Business Process Outsourcing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Simply waste ,they treat u like a slave and delay in salary every month , after 15th. A lot of Deductions. No usage of lifts even if ur work place is at 5th floor , u should take steps for that. There are no proper payroll transparency and also you have to literally beg to get your ESI and PF , least they will even not enroll ur name in Portal until u resign.
Dislikes
Waste , waste , waste .Don't waste your valuable time by working here.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jan 2022
Likes
You can the experience that how small companies work
Dislikes
Salary and support
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Associate Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Jun 2020
Likes
The company has boycott their employees during the Lockdown and dedicated employees were unpaid. During these hard times they do not bother about their employees anymore.... All they want is work with providing less salary to their associates. Employees like HR, Team leaders have no ethics about the work and the process of management. They only work for the livelihood other wise there is no scope of experience and learning....Read More
Dislikes
Their way of working and the staff were unprofessional to their work. There is no career growth, less salary, work load is high, no increments, work environment is hectic.... You cannot balance the work life in this company.
Work Details
I used to work as an associate in this company past 7 months of now and the experience I got was hectic... No proper schedule, huge work load, less salary, no proper facilities to employees
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 Dec 2020
Likes
Swiggy DE Process is good experience and easy to learn process Team Leader were supportive
Dislikes
Delay for Salary Pathetic Experience and Contradictory Management bad and untidy Work Space with no proper System headset.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Friendly nature
Dislikes
No proper salary increment
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Jul 2021
Likes
nothing
Customer Service Associate in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Nov 2020
Likes
Company is not good
Work Details
Work timings: Strict Timings
Customer Service Associate in
Hyderabad / Secunderabad
Swiggy Food Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 May 2018
Likes
No
Dislikes
No week offs
Work Details
Process is very good
Employee Benefits
No
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Nothing!
Dislikes
Everything
Customer Service Associate in
Hyderabad / Secunderabad
People also ask about HRH Next Services, Hyderabad / Secunderabad Customer Service Associates
Is HRH Next Services, Hyderabad / Secunderabad a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.1 out of 5 from over 20 employee reviews, it's clear that most customer service associates have a below average experience working at HRH Next Services, Hyderabad / Secunderabad. Skill development holds the highest rating at 2.4, while company culture is rated the lowest amongst all factors at 1.6. Read reviews about skill development and company culture on AmbitionBox.
Does HRH Next Services, Hyderabad / Secunderabad pay their Customer Service Associates well?
According to AmbitionBox reviews, HRH Next Services, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 1.8 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HRH Next Services, Hyderabad / Secunderabad's customer service associates salaries here and to read reviews specifically about salary and benefits at HRH Next Services, Hyderabad / Secunderabad for customer service associates, click here.
How is the work culture at HRH Next Services, Hyderabad / Secunderabad for Customer Service Associates?
Work culture at HRH Next Services, Hyderabad / Secunderabad for customer service associates is rated 1.6 out of 5 by 20 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at HRH Next Services, Hyderabad / Secunderabad for customer service associates, click here.
How is the job security at HRH Next Services, Hyderabad / Secunderabad for Customer Service Associates?
Based on 20 reviews on AmbitionBox, HRH Next Services, Hyderabad / Secunderabad's customer service associates rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HRH Next Services, Hyderabad / Secunderabad. To read reviews about job security at HRH Next Services, Hyderabad / Secunderabad for customer service associates, click here.
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