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HomeShop18

Compare

4.1

based on 146 Reviews

Video summary

Filter reviews by

HomeShop18 Customer Care Executive Reviews

Updated 23 Sep, 2023

Overall Rating

3.9/5

based on 18 reviews

Rating distribution

8 (44.4%)

4 (22.2%)

0 (0%)

1 (5.6%)

5 (27.8%)

Category Ratings

3.8

Skill development

3.7

Company culture

3.7

Work satisfaction

3.4

Work-life balance

3.1

Salary

2.8

Job security

2.8

Promotions

What employees say about HomeShop18?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

49% employees reported

Flexible timing

47% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

3.7

Rated by Men

10 reviews

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18 reviews found

Sort by: Popular

Customer Care Executive in Noida

Full Time

Production Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Sep 2023

Likes

Company provided the equal opportunity for growth to all.within a year each employee get the chance of promotion

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Customer Care Executive in Noida

Full Time

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Aug 2019

Likes

Good company but managment is too bad

Dislikes

Managment culcure is very bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Customers care executive

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Jan 2020

Likes

Very bad environment

Dislikes

Home Shop data liked froud call

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Sec 59 Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2021

Likes

Homeshop18 is very good company for beginners. There is No career growth. But staff if fully supporting

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no career growth

Work Details

Good

Work timings: Flexible Timings

Customer Care Executive in Greater Noida

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2018

Likes

Excellent teammates,homeshop 18 trained employees in a good way.. job security is tight. After working in homeshop 18 my career and growth are in a good track... salary and appraisal are excellent.. even. They provide pick and drop facilities.. environment is excellent.work life balance well...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Excellent experience

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Marketing nd sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Mar 2019

Likes

Everythimg i loved it.it was my very first job nd i really enjoy to work there.it was great experience for me

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Call flow

Work Details

I recieved the customers calls for placing their orders

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Mar 2018

Likes

Work environment

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Politics

Work Details

Exciting

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about HomeShop18.

Customer Care Executive in Noida

Tsa Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 16 May 2018

Likes

Training Was Good and a literally Easy That Time when I entered in Hs18. Teammates were cooperative We used To exchange Our Weak off that was Quite Good facility. Salary Was Average but incentive were Good if you Do Hardwork. That time can facility were being provided to us Which Saves Our Time and Money.

Skill development - Good
Company culture - Good

Dislikes

No Job security. When demonotisation had done Company Went on loss hence Fired Saveral employees. May be No can facility now . Lil Sales targets pressure everyday. Now it comes to listen that HS 18 And ShopClues Become partners. So I don't know that targets based But It is sure that the salary has been decreased compared to earlier.Earlier Hiring Process was too Difficult But Not Now. I can Suggest Those Job seeker's Who Haven't Any experience they can learn the environment of call centre here....Read More

Job security - Bad
Work-life balance - Poor

Work Details

Well Wrost in last few months due to targets. I don't know why I couldn't complete my targets. But overall everything was Good.

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Noida

sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Aug 2017

Likes

there is nothing to like about that company everything and every other day was so pathetic and annoying about working with this type of company

Dislikes

almost everything in the whole premises

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida sector 58

Sales & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 May 2021

Likes

Its better to be unemployed rather than join this company.

Dislikes

If u want to progress there then u have to work like robot.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Its worst they don't care about their employees they want only one thing how much products u sale for them.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

Cce Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2018

Likes

Company is so good. If I will get opportunity to work again this company so definitely. I will also be come.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no any dislike think over there.

Work Details

Work was so good. And company provides good opportunity to work this company.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Feb 2019

Likes

Management was awesome

Skill development - Good

Dislikes

Its too small bpo ,no growth,salery is less

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Aug 2017

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

I WAS VERY BAD EXPERIENCE

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Noida

Telly Caller Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 26 Nov 2020

Likes

It’s been an amazing time working with you but the flexibility of the work is not given resulting I had to leave the job

Company culture - Good

Dislikes

Working hours specially for boys there should be shift rotation according to me for night

Work Details

Good

Work timings: Strict Timings

Customer Care Executive in Noida

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Dec 2018

Likes

I really enjoyed while working with home shop18. The environment was friendly.i learned lot of things from there.. they provide the cab which is really good for female employees

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work life

Work Details

Some time hectic.. some time excited

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Oct 2018

Likes

Very disciplined, good management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Lack of coordination between senior and junior

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Cce Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Sep 2021

Likes

It was very good environment and culture.teammates very helpful. There is transport facility. Company policies are.

Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Career growth is slow..

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jan 2019

Likes

Nothing

Dislikes

All the things

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pathetic

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 HomeShop18 reviews submitted by HomeShop18 employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HomeShop18 is the right company for you. 49% of employees reported ...Read more