Home First Finance Company India Customer Service Manager Reviews
based on 34 reviews
Updated 11 Dec, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.0
Company culture
3.9
Job Security
3.8
Salary & Benefits
3.7
Skill development
3.5
Work Satisfaction
3.3
Promotions/Appraisal
3.1
Work-Life balance
Home First Finance Company India is rated
3.9 out of 5 stars on
AmbitionBox, based on 34 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Home First Finance Company India is rated
3.9 out of 5 stars on
AmbitionBox, based on 34 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Home First Finance Company India Customer Service Manager Reviews
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34 reviews found
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Popular
Customer Service Manager in
Coimbatore
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Customer service is the best part
Dislikes
Overtime work is not good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Visakhapatnam
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Work satisfaction promotions and appraisals
Dislikes
Work life balance and the is no proper company culture
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 May 2024
Likes
Nothing to like about this company
Dislikes
No work-life balance. No proper compensation. No growth for females in operations profile. High on office politics and favouritism.
Customer Service Manager in
Ahmedabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Good work culture and also we can approach senior team easily it's good thing.
Dislikes
Work and personal life is imbalance.too much work pressure
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Aug 2023
Likes
Better team coordination
Dislikes
Not applicable
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Ahmedabad
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jul 2023
Likes
There is nothing to like about home first untill you like to get humiliated on daily basis for few rupee
Dislikes
favouritism is at pick in home first,it does not mattar how good you are at your work until you are in not in the good book. no promotion, no structure, taking leave is crime here
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Madurai
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2022
Likes
Compared to other companies in the industry, the culture is good, however it again boil down to your location and the boss
Dislikes
Monthends can be pressured, work life balance could be challenged, growth is very limited
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Haridwar
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Mar 2023
Likes
Great helpful colleagues
Dislikes
Work life balance
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Mehsana
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Dec 2023
Likes
Colleagues are very supportive
Personal growth is good
Dislikes
No timing..
Zero work life balance..
Work Details
Work policy:
My branch is virtual
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Madurai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Apr 2023
Likes
Everything
Dislikes
Nothing to dislike
Customer Service Manager in
Mumbai
Full Time
·
Trading, Asset & Wealth Management Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2022
Likes
I would like to
Dislikes
Staff is less
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Manager in
Nagpur
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Job security
Dislikes
No growth
No salary hike
Toxic environment
Customer Service Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Sep 2020
Likes
Awesome
Dislikes
Work life balance is difficult
Work Details
Awesome
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Ahmedabad
Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Overall working environment is very good but end the who is boss that is most important.
Company is very good you are not suck for doing only one task
You have to multiple task at a same time.
You can lean alot from this company.
For me Home first is my God
Dislikes
For CSM role their is no other profile or job role which they can offer you for your promotion
Work Details
Home first is my another home
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Home First Finance Company India's Customer Service Managers
Is Home First Finance Company India a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 34 employee reviews, it's clear that most customer service managers have an average experience working at Home First Finance Company India. Company culture holds the highest rating at 4.0, while work-life balance is rated the lowest amongst all factors at 3.1. Read reviews about company culture and work-life balance on AmbitionBox.
Does Home First Finance Company India pay their Customer Service Managers well?
According to AmbitionBox reviews, Home First Finance Company India customer service managers rate their salary and benefits at 3.8 out of 5, based on 34 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Home First Finance Company India's customer service managers salaries here and to read reviews specifically about salary and benefits at Home First Finance Company India for customer service managers, click here.
How is the work culture at Home First Finance Company India for Customer Service Managers?
Work culture at Home First Finance Company India for customer service managers is rated 4.0 out of 5 by 34 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Home First Finance Company India. To read reviews specifically about work culture at Home First Finance Company India for customer service managers, click here.
How is the job security at Home First Finance Company India for Customer Service Managers?
Based on 34 reviews on AmbitionBox, Home First Finance Company India's customer service managers rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Home First Finance Company India for customer service managers, click here.
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Home First Finance Company India Customer Service Manager Reviews by Locations