Hero Motors Company Customer Care Executive Reviews by 4 Employees | Rated 3.3/5

What employees say about Hero Motors Company?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

25% employees reported

Within city

50% employees reported

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4 reviews found

Sort by: Popular

Customer Care Executive in Tadipatri

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 May 2022

Likes

Work culture, security, company policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not allowing I'd for the people from the joining

Work Details

IT is a good experience I had done

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Contract Department

1.0

posted on 08 May 2022

Likes

Bike hero xpulse 200 I have bougeht with very excited 1 month ego but I'm totally dispointed with hero show room

Dislikes

hero show room Fail in sevicing center

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Meghalaya(Shillong)

CCE Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Mar 2021

Likes

Good work environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Staffs are not that cooperative

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Adoni

Automobile Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Sep 2017

Likes

I never seen this type of job..There is have a good support, encouragement, good team..

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary problem

Work Details

Good supporting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

Got a question about Hero Motors Company?

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Similar Designation Reviews

Deputy Manager in Ranchi

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jan 2025

Likes

Nothing

Dislikes

Very poor work life balance. Forced to work on Saturday Sunday. No company ethics. No ground level work. No work on fundamentals. Only drive fake numbers. Too much Analysis of fake database. Achieve number on excel. No support from manager. Manager treat like we are the owner of dealership and if dealer do not have fund to invest then It is our fault. No initiative on encouraging financial growth of dealer network. No one talk about dealer profitability. Now a days dealer not get confidence to invest capital further....Read More

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Deputy Manager in Ludhiana

Full Time

Production & Manufacturing Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Nov 2024

Likes

Only company name Hero

Dislikes

Office politics, favouritism, no proper work distribution, daily late sitting culture

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead in Noida

Full Time

Corporate Communication Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2024

Likes

I used to work in Hero Motors earlier so I know that all the products are of best quality!company culture best skill Development is very good 👍😊

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No aal best

Work Details

Work days: Monday to Saturday (Strict Timings)

Deputy Manager in Gurgaon / Gurugram

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 17 Aug 2024

Likes

Yes , it's hero have the surroundings environment is good and appraisal progress is Good .

Dislikes

Technical and learning new things is little less

Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Deputy Manager in Ghaziabad

Full Time

Production Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 06 Feb 2025

Likes

Job security - Good

Dislikes

Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Chandigarh

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Deputy Manager in Haridwar

Full Time

Operations, Maintenance & Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Ludhiana

Full Time

Production & Manufacturing Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Jan 2025

Likes

Salay on time

Dislikes

Politics Micromanagement

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sales Executive in Kurnool

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jan 2025

Likes

I like company culture and I gained lot of work knowledge

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I dislike about the salary

Deputy Manager in Dharuhera

Full Time

SCM & Logistics Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Dec 2024

Likes

Nothing. There is nothing you can learn from here

Dislikes

Everything . No process oriented work

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Other Hero Motors Company Reviews

Senior Executive in Ghaziabad

Full Time

SCM & Logistics Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 06 Feb 2025

Likes

Nothing much to like.

Dislikes

Senior Management doesn't seem to have clarity and none of them talks about future. Old people are getting retained and still most of the work is going old school.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

RSO in Bhopal

Full Time

Retail sales officer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2025

Likes

While working with the Hero Group, the company provides good support, and the brand gets a good response in the market, making it easier to sell the products. Seniors are also very supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There was nothing particularly dislikeable in the Hero Group.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Production Engineer in Gurgaon / Gurugram

Full Time

Production Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2024

Likes

The system of HMC company is excellent. Every facility is available here. I have learnt a lot from this company. I have learnt a lot from here for my future. I have learnt a lot from here.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing in my sight that I don't like

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Operative in Halol

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Dec 2024

Likes

Not good industry for work knowledge is nothing in this industry

Dislikes

Team manager have low ideas and know about work responsibility

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Manager M1 in Pune

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 21 Nov 2024

Likes

Work life balance is respected by the organisation. HR body is active and keeps objective clarity & confidentiality while handling any grievances.

Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary negotiations are too tight while hiring. Performance monitoring/appraisal mechanism is too weak & hence remains largely independent of the work delivery but roots largely into perceived image and relationships with the recommending authorities.

Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Security Supervisor in Ghaziabad

Full Time

Security Officer Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Oct 2024

Likes

Yes I am interested work with the company

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I am interested work in the company due to company is very high value in the market.the company maintain standerd of every point.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Officer in Ludhiana

Full Time

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Sep 2024

Likes

Nothing

Dislikes

Worst Company I have even seen in my 10 years of tenure. Senior always teasing their joiner. They always demotivated their junior.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Production Officer in Ghaziabad

Full Time

Management Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Sep 2024

Likes

SHIVAALIK SHIVA. Praveen solanki. Wordwide hero manufacturing. Super surface finishing.honing process .gear plant. Thanks team.

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Very good management.

Work Details

Work policy: Sir I am Praveen solanki.. Honing manufacturing production.Gear plant.Honing process..geometry control,super surface finish.super lubricants.Well quality and performance..Thanks Er Praveen solanki.

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country, Travel Within City.

Functional Safety Engineer in Jaipur

Full Time

Engineering & Manufacturing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 30 Aug 2024

Likes

Work culture. Work liberty. Flexible timing.

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary slab is ambiguous. Hike is not based on appraisal rating . Promotion is not fixed

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Executive Officer in Ludhiana

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 Jul 2024

Likes

Colleges are best

Dislikes

I have working since Jun-20 with my full of effort a lots of improvement I have done in work but still approx 4 year in this company but I am not be promoted in one step of my career. So I am very disappointed in these.

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Hero Motors Company Reviews by Designations

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AmbitionBox has 4 Hero Motors Company reviews submitted by Hero Motors Company employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hero Motors Company is the right company for you. ...Read more

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Hero Motors Company Customer Care Executive Reviews