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Hero MotoCorp
Comparebased on 4.5k Reviews
Video summary
Filter reviews by Hero MotoCorp Customer Care Manager Reviews
Rating distribution
Category Ratings
Skill development
Company culture
Work-life balance
Work satisfaction
Promotions
Job security
Salary
What employees say about Hero MotoCorp?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
87% employees reported
Flexible timing
38% employees reported
No travel
45% employees reported
View more detailed insights
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9 reviews found
Customer Care Manager in Gonda
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timing and honesty
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary slip and minimum salary package
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Manager in Chirala
Full Time
service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good training skills and globle training in delhi
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No special treatment for senior customer care managers .they are treated as same as new one
- Salary - Poor
- Job security - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Manager in Gurgaon / Gurugram
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working culture along with employees freely environment
- Salary - Good
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Manager in Bhagalpur
Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I good feel solve the customer problem
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
I am really sorry when customer have trouble
Work Details
I live in any institute then I give my full contribution that Institute so I am satisfied with our work.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Manager in Deoghar
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fantastic work cultures as well as excellent learning space in the company
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is so good but Low growth, highly pressure buildup by seniors
Work Details
I really full proud to work with Hero MotoCorp Ltd
Work days: Monday to Saturday (Flexible Timings)
Customer Care Manager
Corporate Communication Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Should conduct test and set performance parameters for direct enrollment in to company.
- Skill development - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Should provide some perquisites to MCCs which they do not have.
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Manager
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was a platforn where I could deal with a number of people and work over their satisfaction.I liked the customer interaction.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Time management was weak.So I liked it less.
Work Details
Dealing with customer satisfaction level by offering them most suitable vehicle according to their requirements and By getting checked and serviced their vehicle and making them happy.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Manager
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pathetic behavior of boss with employees,
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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Customer Care Manager in Vijayapura
Workshop Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company adopts latest technology to produce high quality products
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing but actually job is insecured at dealers showrooms
- Job security - Bad
Work Details
Very exciting work at workshops
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
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Deputy Manager in Jaipur
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Huge scope of work 2. Good work life balance 3. Huge opportunity to learn if one is driven 4. R&D has spent a lot on physical infrastructure 5. Good work culture 6. Breakfast and lunch in the office 7. Bus service from jaipur city to Kukas (office location) 8. Good salary for an OEM 9. Reasonable job security (although there was a compulsory VRS in the past)
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
1. Lack of concrete processes that eliminates human errors 2. Poor documentation level. Past learnings are not recorded as they should be 3. Poor planning and prioritisation . Plethora of models/variants vs limited time. 4. Poverty of ambition : doesn’t aim to be the market leader in terms of technology or new product. The vision steers towards revenue and automobile market share primarily . 5. PDCA is rare 6. Project management team is more concerned about time than Quality and cost....Read More
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Gurgaon / Gurugram
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company for working and learning for your journey of automobile sector, you have freedom to do proto build design analysis, It will be helpful for you and company to grow the technical development.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Jaipur
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Salary, plenty of leaves, employee facilities, less discrimination based on education , culture.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No hierarchy within group
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Jaipur
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary benefits are average
Dislikes
No work life balance. Procurement leadership very short sighted and unrealistic expectations and pressure down the line
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Deputy Manager in Gurgaon / Gurugram
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fast track decision making by top management related to business aspects. Good overall facilities for employees.
- Salary - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Lack of well defined work policy and procedure and it's on ground implementation. Pressurizing work culture.
- Company culture - Poor
Work Details
Work policy: 5 days/week from office from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Deputy Manager in New Delhi
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A very homely culture with nice work environment
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
The company lacks digitalisation in work streams, work is still manual. The leadership is very rigid.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Personal groth is good So much learning opportunities are there
- Salary - Good
- Skill development - Good
Dislikes
Appraisal system is worst. Forcing employees to adopt VRS As per current scenario job security is zero
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Deputy Manager in Gurgaon / Gurugram
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hero Motocorp in every one's eyes is like SBI Bank branch. You can be a yes man & retire a peaceful life with no personal growth.
- Job security - Good
- Work-life balance - Good
Dislikes
HR officials have zero understanding of human resource, they are just minting money as if they are Babus in govt offices.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Jaipur
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Work-life balance - Good
Dislikes
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Overall Rating
Deputy Manager in Varanasi
Full Time
Territory Manager Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: Provision to take 10 days of WFH in year
Work days: Monday to Friday
Work related travel: This job involves Travel Within Country.
Other Hero MotoCorp Reviews
Production Operator in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
First of all, the marketing of Hero company is very good, its market is not falling easily and the company is also very good
- Work satisfaction - Good
- Company culture - Good
Dislikes
It is like this, nothing happens, it depends on the person how he does his work, how he adopts his way of working, how he finds the solution, there is no reply to the problem
- Skill development - Poor
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Manager in Jaipur
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, freedom to work effectively and efficiently, resources are great, health benifits are good.
- Salary - Good
- Skill development - Excellent
- Work-life balance - Excellent
Dislikes
-VED department, especially there is one section head who is a complete disaster and he exhibits unprofessional behaviour toward employees and colleagues. - No promotion even after 5-6 years of service. - Full of credit takers and no recognition even after solving major problems and market issues. This really demotivate an employee. People are leaving and yet no policies are there to address the concern....Read More
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: No hybrid mode
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Trainee Technician in Gurgaon / Gurugram
Full Time
Research & Development - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like new model bike riding and analysis, solve problems ,new idea and research and development
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
ITI trainee job is temporary not a permanent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Supplier Quality Assurance Engineer in Dharuhera
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is Ok Colleagues are supportive
- Work-life balance - Good
Dislikes
1. Job security is poor (forced VRS without any criteria) Sense of job security and stability is pathetic (log darte hain). 2. Delayed promotions unless you have good terms with leaders 3. Zero skill development (lots of HR politicies like certification reimbursement and all but approval process is lengthy and rarely gets approved). 4. Pathetic skill level of HODs (production waalo ko utha k quality head bana dete hain) Logg chhod k jaate hain to company ko fark b nahi padta......Read More
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Manager in Vadodara (working remotely)
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Give salary on time.
- Salary - Good
- Job security - Good
Dislikes
There is no work-life balance in Hero Motocorp. There is no proper work allocation as well. They even don't promote employee designation.
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Area Service Manager in Chandigarh (working remotely)
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent Work Culture and Loved to work here.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary correction is required..
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Engineer in Jaipur
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Policies are strong and pay is good. A lot of resources are available for professional growth
- Salary - Good
- Work-life balance - Good
Dislikes
Good policies lack proper implementation and company strategy is not consistent. Several projects are lauched but success is very low which is result of poor strategy. It is difficult to connect to company
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Engineer in Gurgaon / Gurugram
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You can grow your knowledge self only
Dislikes
No HR review for employees, job security zero, if you have good quality of butter then you can get good increament and promotion timely only, no value of work and knowledge.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Security Manager in Haridwar
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. They give you a good hike to lateral entries. 2. Leaves can be easily availed
- Salary - Good
- Job security - Good
Dislikes
1. Company’s culture 2. Team managers are overly burdened with work. 3. Trust issues with new commers. 4. Favouritism 5. No learning, you will Have to do the job which you were doing in initial days of your career.
- Skill development - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
R&D Engineer in Jaipur
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hero motocorp is the best workplaces foster growth, nurture talent, and create a culture of trust and inclusion. At Hero motocorp success is shared, challenges are embraced, and every day inspires excellence.
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Fair and transparent compensation is key to fostering equality and ensuring that employees feel valued and respected which is missing at Hero motocorp.
- Salary - Bad
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AmbitionBox has 9 Hero MotoCorp reviews submitted by Hero MotoCorp employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hero MotoCorp is the right company for you. 87% of employees r...eported the working days at Hero MotoCorp as Monday to Saturday. 63% employees reported the work timings at Hero MotoCorp as Strict timing. Read more- Home >
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